Seller: Jcpenney Product: Jcpenney Jeans Clear all filters (0 of 48 reviews match)
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Jcpenney - No even exchanges on online orders

2.2
Details
I bought several pairs of jeans online from JCPenney’s and half of them fit well. When I went to the store to exchange the jeans that did not fit, I was told that I could not have an even exchange. I had to return the ones I bought online and wait for the money to be refunded to my bank account before I could buy the new ones. (Or, of course, just buy the other pants and wait for the refund on the originals.) What?? Beware.
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Review
#1698158 Review #1698158 is a subjective opinion of poster.
Product
Jcpenney Jeans
Pros
  • Sales associate was professional and tried to help solve problem
Cons
  • Online refund policy
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Deliver product or service ordered

Jcpenney - Cabin Creek jeans

My handicapped sister needs these jeans. Easy to get on and off. Just when I found something that works, it's discontinued!
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Review
#1533669 Review #1533669 is a subjective opinion of poster.
Product
Jcpenney Jeans
Reason of review
Order processing issue

Jcpenney in Liberal, Kansas - Poor quality

2.1
Details
Jcpenney - Poor quality
Jcpenney - Poor quality
We bought my grandson 8 pair (size 8 husky) because finding his size was difficult and these were the first we found that fit- sadly that was 4 weeks ago and every single pair are ripped in the knee already (and he’s not an overly tough kid) two pair developed holes near the front pocket with no explainable reason! I have never seen such flimsy quality and am highly disappointed in penny’s!
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1 comment
Anonymous
#1757299

That is obviously dirt around the holes! He was obviously crawling in the dirt!

Stop trying to shame a company because you think your grandchild is a saint. LMAO!!!!!!!!!!!

Review
#1449468 Review #1449468 is a subjective opinion of poster.
Product
Jcpenney Jeans

Jcpenney in Quitman, Texas - Cabin Creek jeans

Why does your store show up in a google search? You haven't carried these jeans in years. I really like these jeans and you have disappointed so many women by not selling this great product. I guess you will go the way of Sears stores. See what happens when you don't sell a product that grown want.
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Review
#1448392 Review #1448392 is a subjective opinion of poster.
Product
Jcpenney Jeans
Reason of review
no longer carring cabin creek jeans

Jcpenney in Jacksonville Beach, Florida - Arizona jeans

I dont know what you did with the arizona bootcut jeans , the material stretches so bad they hang down after couple hours....
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Review
#1424477 Review #1424477 is a subjective opinion of poster.
Product
Jcpenney Jeans
Reason of review
Bad quality

Jcpenney in Altoona, Alabama - Perfect fit Stylus Jeans

I am very disappointed that JC Penney doesn’t carry the Stylus brand any more. They are my favorite jeans ever!
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1 comment
IroncladSpider
#1679348

I too am disappointed that JCPenney discontinued carrying the Stylus jeans. They were very comfortable, long-lasting and stylish.

There are no others like them.

A.N.A. jeans are not the same!

Review
#1395173 Review #1395173 is a subjective opinion of poster.
Product
Jcpenney Jeans
Reason of review
Good quality

Jcpenney in Albuquerque, New Mexico - Service is good but not so much the product

2.7
Details
Service is good when i go. Everytime i buy jeans there i they end up ripping and only using them for about 2-3 weeks.
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Review
#1272582 Review #1272582 is a subjective opinion of poster.
Product
Jcpenney Jeans
Reason of review
Bad quality

Jcpenney Jeans Review

2.0
Details
I have been wearing your jeans for many years.But for the last year or so something has changed in them.They are tearing in the ads and knee after couple months Dix at most sometimes.Sorry but I'm going to pay the little extra for Levi's.Sorry had enough spending my on rags.
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Review
#957163 Review #957163 is a subjective opinion of poster.
Product
Jcpenney Jeans
Pros
  • Employees
Cons
  • Product
Reason of review
Bad quality

Jcpenney - Arizona Jeans - trash

3.0
Details
I had several pairs of Arizona jeans of few years ago. They all, without exception, started coming apart at the pockets and in the crotch. I emailed and was basically told it was my problem. There was a good sale at jcpenneys a few weeks back so I thought I would give them another try. I have only wore one pair of them and again, they are coming apart at the same two places! I'm actually scared to wear these out in public for fear of them falling apart! I'm sure the results with customer service will be the same as the last time so I'll just take the loss. I will NEVER buy these jeans again and for that matter shop at Jcpenneys if this is the kind of low quality junk they sale.
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Review
#956721 Review #956721 is a subjective opinion of poster.
Product
Jcpenney Jeans
Reason of review
Bad quality
Loss
$84
Preferred solution
Let the company propose a solution
Tags
  • Blue jeans

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

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Jcpenney reviews

Jcpenney in Scottsdale, Arizona - Change in product material

A little backstory. A few years ago I purchased Levi's jeans from my usual outlet store. I was surprised & confronted by flex jeans in the style I usually purchase. The sales clerk told me Levi's was changing to this new material throughout it's line. The material was half the thickness of cotton. I traveled a fair distance & needed jeans so off I went with a few pairs of the new strange material. Just a few month's of outdoor home maintenance & other household chores & the new jeans started to shred. Last year I visited JC Penny & discovered Arizona jeans. I've seen it for years, but never tried it. I regretted not trying them years ago. They're every bit as good as Levi's & the price is very good. Sales throughout the year make them a great deal. I bought a few pair last year & noticed the penny sale a few weeks ago so off I went. Oh the horror! Arizona jeans are now converting to the same flex material as Levi's! I went to 2 stores, both a fair driving distance. Black jeans were still available but @ 1 store where blue should have been next to the black, were a mix of boot jeans & some junk worn out jeans. My usual store had blue next to the cotton black but they were already the flex jeans. I'm devastated by Penney's decision to cheapen their Arizona brand. It makes little sense since their recent financial struggles. It won't help saving money by cheapening product material & losing customers. Enough is saved by foreign labor. So off I go to find another brand & store for all my clothing needs. Straight leg slim. Black & dark denim blue
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Review
#896240 Review #896240 is a subjective opinion of poster.
Product
Jcpenney Jeans
Reason of review
Bad quality