As of today JCPenney has lost me as a customer. I ordered online from JCPenney recently and somehow I enrolled in Fun Family Rewards, which started extracting $9.95 a month from my checking account.
I tried to cancel my “Rewards” (Ha ha?) online but the “company” did not recognize my email and account name. I finally called Stonebridge Benefit Services and cancelled my account and supposedly I will have my $9.95 refunded. JCPenney should consider this a scam operation and disassociate itself from anything like Fun Family Rewards immediately. This is not an appropriate use for online retail service from JCPenney.
I will spread the word to my friends about JCPenney’s practices and I will not shop at JCPenney’s stores.
Product or Service Mentioned: Jcpenney Account.
Monetary Loss: $9.