1 comment
Not resolved

I bought a bracelet on 3/20/2017.Also bought the contract 2 yr.

Related: Jcpenney - I fell in your store due to a raised tile on the floor.

warranty total cost 465.00 plus 40.00 contract. Brought it home and realized it wasnt what I thought it was. I havent worn it once. I took off the tags though and kept them with the item.

Messengered JCP to find out if I could return at any JCP store and was told yes. Well being disabled I drove the 45 min. hike to Plymouth In. as it is closer than the one I bought it at.

I had my receipt all tags. Paid with credit cards and debit card. Upon arrival I was told that they cannot return my merchandice. I feel they owe me for pain and suffering, gas, and my full return.

This store in Plymouth really sucks!!!!! They are rude, nasty and disrespectful! Ive spent thousands and thousands in JCP in their jewelry dept. never once made a return.

If matter isnt rectified.I will NEVER return to another JCP store for as long as I live.

Review about: Service.

Review #1026306 is a subjective opinion of a user.

1.5
Layout of Store
Staff
Product or Service Quality
Ease of Use
Discounts and Special Offers
Customer service
Warranty
Location
Exchange, Refund and Cancellation Policy
Value for money
Price Affordability
Website
Diversity of Products or Services
PRODUCT OR SERVICE Jcpenney Customer Care
Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / Not specified
Preferred solution Not specified

Had an Experience with Jcpenney?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1308337

Pain, suffering AND gas money? Get a grip ! No one cares about your disability when it comes to a purchase you decided you didn't like and the drive you made to the store.

You May Also Like

Jcpenney - Receive the wrong size for both orders Jcpenney " I have ordered the Home Expressions 2-Pack Grommet-Top Curtain Panel, Item #731-1569D - product: Norris 2pk 118x84. color: Linen 1st order on 10/02/2016 with order number: 2016-2765-8032-6258, received..." Read more Jcpenney - Charged for a Dress that was Never Recieved Jcpenney "On Nov 1st 2015 I ordered a dress online from JC Penney. I received a email on Nov 2nd, saying that my item was shipped with a invoice date of..." Read more Jcpenney Shoes Review from Hollywood, Florida Jcpenney "I ordered 2 pairs of shoes and they sent me one of different at what i order. The sad of this problem is that is the third time that..." Read more Jcpenney - Review about Kitchenaid K45Ss Classic Stand Mixer from Duarte, California Jcpenney "I was very disappointed with my experience yesterday (8/15/2015) night around 7:00PM in this store, JCPenney @ 20700 Avalon Blvd, Carson, CA 90746. I came in because I..." Read more Хочу оставить отзыв о магазине GearBest Gearbest "I already made 17 purchases in the GearBest store. All the parcels came quickly. The quality of the goods is good. The support service answers on time and quickly resolves..." Read more Stouffers - Stouffer's chicken enchiladas--almost no chicken! Stouffers "We purchased Stouffer's chicken enchiladas from a local store in Wenatchee during week of 5/25/17. First there was little covering of the enchilada shell and secondly there was essentially no..." Read more Combined Insurance - Crooked thieves Combined Insurance "I've had my same policy for 30 years and have used it a few times, I know my policy and it has not changed but they will not pay my..." Read more AWStores.co |#NOSCAM Proof Awstores "Hi, This is AWS Limited I don't know what happened to people of today, They're just greedy for money. We're really frustrated right now. There're lots of review about us..." Read more