Product: Jcpenney Customer Care Clear all filters (174 of 174 reviews match)
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Jcpenney - Stafford Ease

This isn't a review. Its a question. What happened to Stafford Ease crew neck T-shirts. Does the product line still exist and where can I buy them?
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Review
#1560218 Review #1560218 is a subjective opinion of poster.
Service
Jcpenney Customer Care

Jcpenney - My return items

1.0
Details
My return items have not been refunded yet
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Review
#1510973 Review #1510973 is a subjective opinion of poster.
Service
Jcpenney Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Jcpenney - Disappointed

3.1
Details
Do you people read what people try to tell you? I had bought the pull on, elastic waist demin jeans by Cabin Creek for years. For the last several years I have not been able to purchase. After reading about 336 disappointed customers that also bought different Cabin Creek jeans/pants and have not been able to get you would think you people would listen! Why have you not brought back this brand into your stores? I don't understand why you don't listen to yiur custmers complaint. You need to bring back Cabin Creek brand pants in all sizes! If you decide to please contact me. Thank you.
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Review
#1504321 Review #1504321 is a subjective opinion of poster.
Service
Jcpenney Customer Care

Jcpenney - Depot stole gold from my ring.

Jcpenney - Depot stole gold from my ring.
Brought my heavy gold ring to get a lost diamond put in and to get it Rodium plated and when I got it back it weighed half of what it did. They hollowed out the inside of my ring. They scraped as much gold out of it as possible without going through to the other side. I am so heartbroken . I loved this ring so much and now to have it back like this is unbelievable! Beware in sending and piece of jewelry you really love to this depot! I wish I hadn’t.
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Review
#1499111 Review #1499111 is a subjective opinion of poster.
Service
Jcpenney Customer Care
Issues Issues Issues - look up or call a store for customer service and the number they give you - forget it =animated and unless you want to place a order, your rewards or pay your card that is all it is They do not have customer service - obviously why they will be...
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2 comments
Anonymous
#1719188

1-800-322-1189 or email eupport@jcpenneyeservices.com

Review
#1497529 Review #1497529 is a subjective opinion of poster.
Service
Jcpenney Customer Care
Reason of review
Poor customer service

Jcpenney - Can’t find Stylus jeans

3.0
Details
What happened to stylus jeans and leggings and what can we do to get them back?
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Review
#1493654 Review #1493654 is a subjective opinion of poster.
Service
Jcpenney Customer Care

Jcpenney - 100% cotton t shirts

3.0
Details
Stafford colored pocket t shirts marked 100% cotton are polyester or recycled bottles. The shirts repel water and are in no way cotton.
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Review
#1493043 Review #1493043 is a subjective opinion of poster.
Service
Jcpenney Customer Care

Jcpenney - St. John Bay pants are great and sooo hard to find. Why?? JCPenny’s employees do not assist in any way but at least the carried them. Where can I find the pants and jeans to purchase?

3.9
Details
Why can’t I find them to purchase and why does it have to be so difficult. St John Bay jeans/ pants iare great. Does the company just “not want to make money”? Help.
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Review
#1462571 Review #1462571 is a subjective opinion of poster.
Service
Jcpenney Customer Care

Jcpenney - Poor management

2.8
Details
People always shoplifting poor management 1 lady with missing tooth very rude and ghetto don’t want to help you. You might get rob inside or outside the store. When ask to speak with a person in charge his name is John he is never there.
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Review
#1431238 Review #1431238 is a subjective opinion of poster.
Service
Jcpenney Customer Care
Reason of review
Poor customer service

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

Jcpenney - Worst place to work in Forestville mall

I see some workers working really hard while others just standing around doing nothing. The lady name Shirley has a nasty attitude when you ask her questions very ghetto acting not professional at all. I feel sorry for some of the employees because the person that oversee the store is never available.
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Review
#1431229 Review #1431229 is a subjective opinion of poster.
Service
Jcpenney Customer Care
Reason of review
Poor customer service