Manufacturer: Jcpenney Category: Credit Cards Clear all filters (67 of 67 reviews match)
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I have never had any problems with J.C. Penney's merchandise or customer service in my area. What I do have a BIG PROBLEM with is their credit cards. They sometimes offer an incentive of an additional discount if you pay with their JCP card. Annual percentage rate...
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Anonymous
Kris

I set up recurring payments and had problems with it at least 3 times. Thank the lord I only owe 191.00 on this card. They said they closed my account because of non payment...

Anonymous
Teri M

be very careful with JC Penney, they also have a deferred payment plan that they do not inform you of. I purchased an outdoor set 2 years ago, which I thought I had paid only...

Product
Jcpenney Credit Card
#1057055
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Jcpenney - Credit Card issues
So I paid my JCP credit card payment in full via my banks bill pay.JCP returned the payment and then said they never received it. When I called customer service to see if the late fee could be waived they said they had no record of the payment being mailed in and...
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3.4
Product
Jcpenney Credit Card
I liked
  • Coupons
#988580
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I found this situation very odd.It is almost like something else is going on here Went to JC Penny to make a purchase. Check declined. I did not want a 15% discount. I would have to sign for their credit card. Which I do not want. This will probably happen again....
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Jcpenney Credit Card
#978546
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Jcpenney Credit Card Review

#798224
3.0
Details
My wife purchased a 4slice toaster with our son gift card. The Sunbeam. Was a terrible item, unfortunately we lost the receipt so Penny's give her 15:00 for a 50.00 item. She has been a Penny's card holder since 1966, this card will be cancelled! Good bye.
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JCP has a good way of making sure your credit is heavily dented .Other companies will give you a chance to pay the balance and a late penalty Or at least call or attempt in writing that the payment was late . im building my credit up and I had $800.00 credit line but...
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Anonymous
Anonymous

You have to pay on time every month or your credit rating will be harmed. It isn't just store cards, all cards will report late payments.

2.4
Jcpenney Pequannock Township, New Jersey
Product
Jcpenney Credit Card
#843218
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I had several jcpenney cards, i worked 4 u IDIOTS 4 Christmas.lost a card you closed all of mine and opened one new one. i used it responsibly.I get a letter with an increase to 4,000.00 ?? i didnt want thst much. i went into sephora to buy beauty products. u declined...
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Product
Jcpenney Credit Card
I didn't like
  • Immoral judgements
#805639
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I am a new widow and new JCP account card holder and recently moved to a condo where mailboxes in the complex are all together.My out of town neighbor got the bill and it was already late by the time I received it. Synchrony Bank refused to remove the interest charges...
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1.0
Product
Jcpenney Credit Card
I didn't like
  • Customer service
  • Way i was treated
#800138
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Me too.Got a 75$ gift card. I went there and did some shopping. They wouldn't give me the discount if I used the gift card so I had to use my JCP credit card. I thought I would just pay my bill with the credit card but can't. I don't usually shop at JCP and now will...
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2.6
Product
Jcpenney Credit Card
#800007
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I pay all of my credit card bills online, and have never encountered any problems. That is until I tried to pay my new JC Penny credit card. First problem, they had my social wrong. 1st phone call to customer service. It can't recognize me, then it can't recognize my...
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3.3
Product
Jcpenney Credit Card
I liked
  • Product
I didn't like
  • Dealing with the website
#791994
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Rude. Unhelpful. JCP cashiers always push their credit cards but never ask their customers for their rewards card. I have sent in 3 after the fact transactions and none were taken care of. I spent so much time dealing with them I should be an employee! I have...
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2.3
Product
Jcpenney Credit Card
I didn't like
  • Customer service
  • Faulty rewards program
  • Bogus promises
#791946
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being a customer for several years I could not believe how high their interest rate is.Young people run do not past go Please do not send your hard earned money with this company's credit card payments. If you can not pay the cash do not do it. I is like selling your...
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Pleo
Pleo

Most every store card is like this. Amazon's store card has 26% interest. Common knowledge. Of course, paying in full, up-front, every time, is the best advice.

Product
Jcpenney Credit Card
#788942
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