Product: Jcpenney Credit Card Clear all filters (76 of 76 reviews match)
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The bank they belong to is forcing me to pay what i cannot afford on my credit card billing they keep harrassing me to pay twice a moth of over 100 dollars they have thae ge money bank saying i owe over 100.00 dollars they are the scam artists i say besides destroying...
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6 comments
Anonymous
#335679

not their fault you cant pay bills. and you wonder why the economy is the way it is.

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#231253 Review #231253 is a subjective opinion of poster.
Product
Jcpenney Credit Card
My wife made a purchase from JC Penney in May 2010, and we paid it off in June. No activity until she used her card again in August to make a $17 purchase. We did not receive a statement until November, which by then had an interest charge and TWO late charges. I...
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9 comments
Anonymous
#410772

I'm very upset on how the company treats you unfair. The company impose late fees on your account even of you fall into a hardship.

They do not care of your situation or your concerns. This is the worst company to get a credit card from. I'm disable in lose my job due to this and never been late on my account until now. In they don't have no payment plan to help me I been calling for 2 months trying to close my account.

In they keep telling me to call back every 7-10 days in I have been still NO HELP here really bad company. They not trying to help me but just billing me more late fees.

Jcpenny's GE Capital Bank Database is a ripe off to there Consumers!!!!! :upset

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#229858 Review #229858 is a subjective opinion of poster.
Product
Jcpenney Credit Card

Jcpenney in Broken Arrow, Oklahoma - Deceptive trade practices

JC Penny in conjunction with Stonebridge Benefit Services is offering rebates after purchases however in small print they are enrolling the purchaser in a program which debits your credit card monthly at $9.95 for the pleasure of receiving coupons from them thus negating the rebate. When contacted they refuse to refund the debits you have encountered. It is amazing that a retail giant would want to *** off customers and ensure that they will never buy from them again. I have contacted my bank, canceled my card because they keep charging after you opt out, also BBB and JCP corporate.
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1 comment
stolan
#356249

I had the same problem. JCP is giving SB people's personal and credit card information and may people are saving it was without their consent.

To make it worse, when I asked for proof we signed up for this, neither JCP or SB could prove I'd signed up or they had sent me any membership info or coupons. The SB site (once I found it) doesn't even have a phone number or email address. If you look up SB on the internet there are PAGES of people who say that their personal and credit card information was given to SB without permission. SB was extremely rude and refused to fully refund my money.

I wrote a review about the whole experience. If you look for my user name you can see it and read the full story.

Review
#210333 Review #210333 is a subjective opinion of poster.
Product
Jcpenney Credit Card
If this is the bank that handles JCPenney's credit card services, I am very aggravated over the increase in the interest rate of this card. It was already ridiculously high and now it is being jacked up even higher which I feel is exemplifying greed and a lack of...
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32 comments
Anonymous
#1258230

JC Penny's has become the worst department store account to have. It has the highest interest rate of all I use.

Their days are numbered and will soon go the way of others. Good riddins.

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#155357 Review #155357 is a subjective opinion of poster.
Product
Jcpenney Credit Card

Jcpenney in Richmond, Kentucky - JC PENNEY'S HAS LOST MY BUSINESS

Due to GE Money Bank deciding to lower my credit limit on my JC Penney's credit card which I have had for over 10 years and never paid late, I will NEVER shop at Penney's again. I realize Penney's didn't make this decision and that's what it states in the letter, but they also didn't change credit management companies and allowed GE Money Bank to lower my limit, so ultimately they are the ones who are going to lose my business. I received the letter lowering my limit at the beginning of December just in time to ruin my holiday shopping, but that's okay. In the end, as the consumer, I am the one who decides how I react to this and other events that are happening in our economy today. I cut up my Penney's card and will never step foot in one of their stores again.
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#144814 Review #144814 is a subjective opinion of poster.
Product
Jcpenney Credit Card

Jcpenney in Summerville, South Carolina - Interest Rate Hike with Higher Min. Payments

I have had an account at JC Penney for many years. Today I received notice that they were increasing my interest rate, decreasing the time in which I can make payment after receiving the monthly bill and increasing the payment amount on my balance. All this is legal and with the economy what it is, I don't know if I will be able to maintain my credit worthyness with them. It amazes me that they can just change terms on my account like that and just expect me to do what they say. I know their earnings are down, but so are mine.....! Any advice or help out there?
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3 comments
Anonymous
#46878

Its not JC Penney - its GE Money that is doing this.

GE Money manages the JC Penney credit accounts.

Expect a drastic credit limit decrease as well - GEMB is cutting everyone's credit limit, even their best customers now only have a $100.00 limit.

File complaints with the Federal Trade Commission. GEMB needs to be investigated !

Complain to JCPENNEY too, however if you send an email to the website - they will just forward to GEMB, when it needs to be sent to JCP executives.

Anonymous
#43225

What a shame in this economy this company should understand and try to help it customers. I hope things work out for your family JCPenney needs to wise up and put its customers first.

Anonymous
#41859

You can reject the changes. This will result in you not being able to charge on the card anymore, but you will still have the old terms stay in effect.

So, your interest rate will stay the same, your payment due date will stay the same, and the minimum payments will remain the same.... and the plus of not being able to use the card is...

you can't use the card! This will reflect in your credit report as account closed by consumer, so it won't be dinged as creditor closing the account.

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#139222 Review #139222 is a subjective opinion of poster.
Product
Jcpenney Credit Card