My name Dan and today September 19, 2015 i was shopping at JCPENNEY in West Covina store number 1505 Tran: 1364 at 8:23pm checking my last purchase. I was a little upset about the an associate name Vinh because i am trying to take advantage of the $10.00 off $25.00 purchase and he ask me if i have the coupon for him to scan, i told him no i don't have it and i ask him if he has one when he can use just like all other registers.
He said no but ask me to go to jcp website to get one. In the mean time he is helping other customers while i am trying to find the coupon on jcp and had a difficult time to find it. After he help other customer, he came back to me to ask me if i got the coupon.
I said no i don't know how to get it and he said never mind i will enter the coupon code manually. After he make me go through all that time to find the coupon code when he can do it manually, maybe he has a bad day, but that's not how he should take it out on me.
Product or Service Mentioned: Jcpenney Coupon.
Reason of review: Poor customer service.