Product: Jcpenney Cashier Rating: 4 Stars Clear all filters (3 of 30 reviews match)
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Rating:
3.6
Details
I have been a card holder with you for many years. I had an issue with your bonus Rewards I called the store they told me to call customer service which I did the first lady I spoke with Chantelle was very rude told me there was nothing they could do with my issue that...
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Review
#1325425 Review #1325425 is a subjective opinion of poster.
Service
Jcpenney Cashier
Reason of review
Poor customer service
4.0
Details
I was in your Danbury, CT store Christmas shopping last evening. I am a gold credit card holder, mind you, and was purchasing a number of Christmas gifts. I went to a cashier by the name of Peggy, and asked if there were any offers or discounts for card holders. She...
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2 comments
Anonymous
#1257321

The cashiers are NOT empowered to hand out discounts, regardless of how much money you spend there!!! Shame on your for harassing store employees who are just trying to do their jobs and earn a living.

You are NOT entitled to special savings and discounts!!!

What makes you different from any other customer?! Good grief, you sound like a nightmare!

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Review
#975287 Review #975287 is a subjective opinion of poster.
Service
Jcpenney Cashier
Cons
  • Way i was treated by your employees
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • rude employee

Jcpenney Cashier Review

4.0
Details
Want to store today and manager Monica was so rude and disrespectful. I will absolutly tell 10 of my friends so they can tell 10 more about my experience. I work in retail and would not tolerate my employees treating my customers that way!! How do you let 4 people do seperate transactions then tell me my cashier can't and then laugh and throw my products in my daughters face.
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Review
#740782 Review #740782 is a subjective opinion of poster.
Service
Jcpenney Cashier
Reason of review
Poor customer service

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts