Product: Jcpenney Cashier Rating: 2 Stars Clear all filters (3 of 30 reviews match)
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Jcpenney - Rude cashier

2.4
Details
My mother returned some items in ladies dept. Cashier was rude laughing and talking in Spanish to coworker, very unprofessional, That,s why I never shop there. er in Spanish
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Review
#1056231 Review #1056231 is a subjective opinion of poster.
Service
Jcpenney Cashier
Reason of review
Poor customer service
1.5
Details
I have complaint about an employee in your Victorville, California store. While checking out, the cashier made rude comment about print design of my pants that I was purchasing was making her dizzy, that the print was too loud. She also said she'd rather be home,...
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3 comments
Anonymous
#1074459

Clearly that employee actually had good taste in fashion lol

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Review
#733398 Review #733398 is a subjective opinion of poster.
Service
Jcpenney Cashier
Reason of review
Poor customer service

Jcpenney in Cleveland, Tennessee - Cashier fails to take security off and give receipt

2.3
Details
I went to the jcpennys in my area to get some pants for work like I do usually, well as I paid for them and walked out the lady didn't take the security off and failed to give me a receipt or even tell me to have a good day. So I went home and came back to get it taken off no big deal right? Well another lady then accused me of stealing the pants, and I told her the cashier name was Anna and I was there at 4-4:30 and I paid her 37.31 and even described the exact dollars I gave to her, we she went to watch the cameras and then had to ask the cashier if it was really me. And then got angry with me because I tried to take it off myself because I live about 45 minutes from the store and I didn't feel like wasting gas for something that should have been done right.
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Review
#569191 Review #569191 is a subjective opinion of poster.
Service
Jcpenney Cashier
Cons
  • Customer service
  • Her accusing me of stealing
  • Rude employees
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts