Product: Jcpenney Cashier Clear all filters (0 of 30 reviews match)
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I have been a card holder with you for many years. I had an issue with your bonus Rewards I called the store they told me to call customer service which I did the first lady I spoke with Chantelle was very rude told me there was nothing they could do with my issue that...
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3.6
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Jcpenney Cashier
#1325425
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After waiting more then 15 minutes in a check out line at a JC Penney register kiosk my wife and I finally just left the merchandise and LEFT the store. When you have THREE clerks trying to check out one customer for these 15 minutes and NO ONE manning the second...
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Anonymous
Katie

And now that you mention this, reminds me of the time I worked for a large grocery chain. When us employees were working the 20 items or less lanes, our managers always warned...

Anonymous
Katie

The customer they were dealing with sounds like a problem customer that they were all attending to. If I were you, I would've told the customer to stop holding up the line or ...

2.7
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Jcpenney Cashier
#1247874
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Jcpenneys blvd mall Amherst ny

Terrible customer service! Need better cashiers. Their clothing is ugly, I don't know what the buyers for their store are thinking . Will not be shopping at JC penneys again.
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Staff
Value for money
Product
Jcpenney Cashier
#1147004
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in Cincinnati to buy some childrens clothes. It was early Sunday morning and they had two cashiers checking out customers. The one cashier was dealing with some stupid woman who was returning something and had no receipt, did not know what credit card she used etc....
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Jcpenney Cashier
#1138017
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Jcpenney - Horrible

Customer service is horrible at Parma shops Cashier seemed bothered to have to get online order
Product
Jcpenney Cashier
#1083338
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Jcpenney - Rude cashier

My mother returned some items in ladies dept. Cashier was rude laughing and talking in Spanish to coworker, very unprofessional, That,s why I never shop there. er in Spanish
2.4
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Warranty
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Jcpenney Cashier
#1056231
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Was in Greenwood,SC doing the x-mas holiday need to check out but cashier were busy. I asked this man to check me out,well he started interupting the associates that were already busy with customers. Turns out he was the store manager!! How did he become mang. and...
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1.0
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Jcpenney Cashier
#992320
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Jcpenney Cashier Review

My experience at the West Lebanon JC Penney store today was awful. I was standing in line to exchange an item and the one and only cashier ***. How very rude! It will make me thing twice about ever shopping in this store again. I have filed a complaint with the store manager.
Product
Jcpenney Cashier
#983341
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I was in your Danbury, CT store Christmas shopping last evening. I am a gold credit card holder, mind you, and was purchasing a number of Christmas gifts. I went to a cashier by the name of Peggy, and asked if there were any offers or discounts for card holders. She...
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Anonymous
Anonymous

The cashiers are NOT empowered to hand out discounts, regardless of how much money you spend there!!! Shame on your for harassing store employees who are just trying to do th...

offconsumerpissed
off***sumer***ed

On behalf of JC Penney's, good riddance.No one cares if you are a "gold credit card holder" (WTF is that?) or if you feel you deserve special handouts because you hold some cr...

4.0
Product
Jcpenney Cashier
I didn't like
  • Way i was treated by your employees
#975287
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Tracy was happy to busy herself up tidying up and waiting and she was still waiting when I had finished and told the other cashier what I thought of it and she agreed with me. This was your Southhill store today Saturday 6/18 . The access code on my receipt is 0601...
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Anonymous
Anonymous

Because she might not have the capability to suspend it. Not every register system is set up to allow that.By the way, great job posting your name, email, and transaction info...

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Jcpenney Cashier
#868012
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