Product: Jcpenney Account Rating: 4 Stars Clear all filters (2 of 53 reviews match)
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Rating:
3.5
Details
They tried to tell me that I was two months behind with my credit card.They just increased my limit. I called and they told me it was nothing they can do. I just had death in the family and they still didn’t care. I will never shop there again!!! I was not late at all....
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3 comments
Anonymous
#1422784

JCPenney credit card is held by Synchrony Bank. You need to work with Synchrony Bank and find out what is going on. JCPenney employees cannot look up customers credit card accounts.

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Review
#1135557 Review #1135557 is a subjective opinion of poster.
Product
Jcpenney Account
Reason of review
Problems with payment
3.6
Details
Out of no where Jcpenney has lowered my credit. This is the second time happened and I been with JCP for over 3 years. At first I started with 200 dollar credit then it increased up to 400 and then up to 600 and few months ago up to now supposed to be 800. I Called and...
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8 comments
Anonymous
#1293204

HA I love it :) hahaha and yes My name is Mike and mikemailnit is mail email address, you on drugs? lol just joking Any how Good Night & God Bless!

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Review
#966827 Review #966827 is a subjective opinion of poster.
Product
Jcpenney Account
Pros
  • Product
Cons
  • Worst customer experience
  • Bad costumer service over the phone
  • Rude reps
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Poor Attitude Toward Customer

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

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