Lone Tree, Colorado

I have a function for work coming up and ordered a new suit from jcp.com. My shipment arrived.

It's a blazer and a purple t-shirt. Not the blazer and pair of slacks I ordered. Their solution: drive to the store to exchange. I live 40 miles away, hence the online order.

Gas is $4 a gallon, I'm not doing that to correct their error. Next! Send them back the t-shirt sent in error. Only once it's received will they ship my slacks.

I'm not paying to ship back your screw up! Two days later, they email a UPS slip to ship it back on their dime. Won't issue credit until the t-shirt is received by them, they want my card info. to charge for the slacks I already paid for.

Credit takes days, but the new charge will be immediate. I will not be perusing their site again!

Product or Service Mentioned: Jcpenney Credit Card.

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