State: Iowa Product: Jcpenney Credit Card Clear all filters (2 of 77 reviews match)

Jcpenney in Dubuque, Iowa - Customer service

My Mother has had a Penney's credit card since 1977. When she tried to use it the sales person said there was a block on it because they had not received the payment yet. . So I called the 800 and canceled it for that reason. There were charges for things like Life insurance and something else she did not want. You would think after 36 years it would not make any difference. She has always made Her payments .I always get her Penney's card for her Birthday and Christmas. So I guess we will no longer shop at Penney's. We will no longer shop there.
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#395554 Review #395554 is a subjective opinion of poster.
Jcpenney Credit Card
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I have always paid my entire balance on all my credit cards. All cards are set up for auto pay through my bank except JC Penney card which doesn't give us that option. I had purchased items for about of about $2 in late August using JCP credit card. I have left...
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I to my knowledge paid off my balance. To my amazement I next month had a $16+$2 dollar balance which l learned from credit karma because my statement failed to arrive when I learned of the situation I called immediately to make my payment I asked if there was any way of removing the late fee the guy said take it up with the credit bureaus jc penny is by far the worst creditor on the market avoid them by all means

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#349255 Review #349255 is a subjective opinion of poster.
Jcpenney Credit Card

Contact Jcpenney Customer Service

Mailing Address:
6501 Legacy Drive
Plano, Texas 75024
United States
(800) 322-1189
All Jcpenney Contacts

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