State: Illinois Product: Jcpenney Manager Clear all filters (3 of 78 reviews match)
filters
State:
City:
Show
Product:

Jcpenney in Belleville, Illinois - Order keeps getting canceled by manufacturer

2.4
Details
I have ordered the same pants suit 4x and each time it shows available on their website - a couple days later I get a text telling me the manufacturer canceled the order. Then the manufacturer and jcp need to communicate and take it off your website as an available item and quit letting it be ordered!!!!!!!
View full review
Review
#1427751 Review #1427751 is a subjective opinion of poster.
Service
Jcpenney Manager
Reason of review
Order processing issue

Jcpenney in Schaumburg, Illinois - Poor service poor inventory

wanting to support JC Penneys I recently tried to purchase an entire model home furniture accessories lamps rugs and more. I called and spoke with the manager who referred me to an employee I was to see. when I got to your that employed barely gave me the time of day. the selection of merchandise was so poor the employee I was referred to barely paid any attention to me when I left the store unnoticed. after leaving JCPenney I went to another store where I purchased eight thousand dollars worth of goods. shame on JC Penneys shame on the manager shame on the employee.
View full review
Review
#425227 Review #425227 is a subjective opinion of poster.
Service
Jcpenney Manager
I was given a silver bracelet for my 50th birthday as a gift. I wore it about once a week to work. One day as I was sitting at my desk, the bracelet fell off and onto my lap. I thought the clasp had come undone even though it had a safety on it. To my surprise, the...
View full review
2 comments
Anonymous
#381000

Well, you were wrong in wanting something done about it after the stated 60 day period, but as a jcpenney associate, I know that they could have done something about it if you were within the 60 days. so they were wrong about one thing, and right about another.

View more comments
Review
#276080 Review #276080 is a subjective opinion of poster.
Service
Jcpenney Manager

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

Jcpenney Reviews

  1. 203 reviews
  2. 131 reviews
  3. 119 reviews
  4. 69 reviews
  5. 25 reviews
Jcpenney reviews