After purchasing a item on line I find they sent the wrong size, even though the order states the correct item & size....I did not want to spend more shipping charges to send the item back so I took it to the local store and returned it....I paid for the item with a debit card...They credited the item back to my debit card...The problem is, I have to wait 3 to 5 business days for the credit to hit my bank. its not my bank, it is JC Penny holding the money before issuing refund..
Thats not right. When you buy a item on line it debits your account right away...your refund should be in within 1 business day...Will not shop at Penny's again..
Product or Service Mentioned: Jcpenney Account.