Ordered a four piece camo comforter set. Got a three piece set.
Missing the bed skirt. After calling customer service and dealing with a representative that did not speak very good english and could not understand my problem I finally got a Supervisor. She told me what I got (a three piece set is not even in there warehouse.) I asked "then how did I get it." She told me that she would order the set again if I would pay for it again????? Then when I get it just take out the missing piece and return the rest.
I ordered this and other items to get free shipping and no bother of going out . Spent to much money with this company to be treated this way!
Product or Service Mentioned: Bedding Set.
Reason of review: Poor customer service.
Monetary Loss: $84.
Preferred solution: Let the company propose a solution.
Jcpenney Cons: Online order wrong and customer service not resolving problem.