Alton, IL, USA
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

Update by user Jan 17

By phone

Update by user Dec 24, 2018

JCPenney contacted me but still has not resolved my issue.

Original review posted by user Nov 23, 2018

I purchased a Cooks Air popper and the sign said that I would get a $14 rebate but was told by the cashier to go online to get it and that they don't have any in the store. I checked online and could not find any rebatess for this item so I just called the small appliance dept.

and they told me that they do not have any rebates eligible for that product. This is false and deceiving advertising by JCPenney. I will never buy another appliance from this store. My name is Cynthia Davis and please contact me at (314) 495-5046.

I am very displeased and upset.

I thought that I could trust JCpenney but I was wrong. I hate to be lied to and then no one gives a damn because they have your money and I'll let others know about this as well.

Product or Service Mentioned: Jcpenney Rebate.

Reason of review: rebate not eligible.

Monetary Loss: $14.

Preferred solution: Let the company propose a solution.

Jcpenney Cons: Store or staff.

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LOL now you about to get SPAM and SCAM calls!!


Ha ha to you


Thanks, we just purchased the same air popper and also couldn't find the form. Unfortunate this didn't get resolved by JCP.


Never, ever publish personal information on an open internet website. This is not a conduit to J.C.

Penney, but rather a public billboard read by hundreds of thousands of persons in dozens of countries.

You have opened your front door wide and placed a neon sign in front of it reading "C'mon in, folks !" and meanwhile, unlocked your back door and all of your windows as well. You have placed yourself into harm's way and I advise that you refrain from such actions in the future.


No kidding