Update by user Jan 17
Update by user Dec 24, 2018
JCPenney contacted me but still has not resolved my issue.
Original review posted by user Nov 23, 2018
I purchased a Cooks Air popper and the sign said that I would get a $14 rebate but was told by the cashier to go online to get it and that they don't have any in the store. I checked online and could not find any rebatess for this item so I just called the small appliance dept.
and they told me that they do not have any rebates eligible for that product. This is false and deceiving advertising by JCPenney. I will never buy another appliance from this store. My name is Cynthia Davis and please contact me at (314) 495-5046.
I am very displeased and upset.
I thought that I could trust JCpenney but I was wrong. I hate to be lied to and then no one gives a damn because they have your money and I'll let others know about this as well.
Product or Service Mentioned: Jcpenney Rebate.
Reason of review: rebate not eligible.
Monetary Loss: $14.
Preferred solution: Let the company propose a solution.
Jcpenney Cons: Store or staff.