Quality of clothing , selection of clothing not as good, sales not as good. I go to other stores ,most of the time!

Do not like there advertisement at all. Often smell damp and musty. Needs improvement! Not good air quality!

Do not like selection of clothing, looks downgraded and has the appearance that its losing its appeal. Do not like the CEO take over. Needs more help! Clothing is not as good quality.

Greatly disappointed because I did a lot of shopping there and not it appears like a big box store. Many family and friends choice walmart over JCP now!

Monetary Loss: $200.

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Don't know where you've been for the last few months, but JC Penneys is making a LOT of changes back to the way they were a couple of years ago. We're even bringing back the central service area for JCP.com Orders. It took Johnson about 18-months to screw it up, it's going to take some time to change back.

Roseville, Michigan, United States #701502

J.C. Penny has gone to the worst level ever, it is not nor will it ever be the high end store that they are trying to be, every time I go to Penny's I say I will never go back.

Their department by brands is awful customers can not find what they are looking for, Why you ask? Because they don't carry what their customers have come to depend on.

You have lost many customers because of all of the changes in the store but mostly because of the products you don't carry anymore and the products that you are now carrying.

Good Bye J.C. Penny's :x

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