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I just recently bought a useless 7-in one record player from JCPenney that did not work. They sent me a second record player and that one also did not work. I am a senior and I do not drive. Both times I had to get someone to take these worthless products back to a...
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Company wrote 0 public responses to the review from Mar 21, 2016.
3.8
#814029
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Went to jc pennys charlottesville va. On sat 12/12/15 to return item.. line at one of 2 registers in whole store backed up so bad i left...no one on floor to help...walked fron front to back and found 2 registers which were manned but hugh long lines..i was short on...
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Company wrote 0 public responses to the review from Dec 13, 2015.
Anonymous
Anonymous

Some advice for you....don't go to ANY store 2 Saturdays before Christmas and expect quick service and no lines. There are other people on this Earth....nothing special about...

#750381
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I had a $54.00 minimum payment due on my JCPenney credit card. In an attempt to boost my credit score, I sent in a $500.00 payment on time. As a reward for my "generous" payment, they reduced my limit by approximately $800.00. putting me within $80.00 of my credit...
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Company wrote 0 private or public responses to the review from Dec 17, 2012.
#368101
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I am very disappoint with the layout of the store and quality of merchandise at the JC Penny stores. I took pride in telling people that I shop at JC Penny, but in March 2011, I am no longer able to say the same. JC Penny looks identical to Target. If the consumers...
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Company wrote 0 public responses to the review from Mar 25, 2012.
Anonymous
BigBruce

As a washed out person, the only thing you can take pride in is your clothing.

#307570
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It's a real shame you have stopped coupons and incentives to get me in the door. I looked forward to the coupons and bonus cash and even if I didn't need something, I would find myself shopping in your store just in order to use my coupons. Now with your new...
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Company wrote 0 private or public responses to the review from Feb 07, 2012.
Anonymous
Le Wren

I am a JCPenney employee. We have a coupon nearly every weekend. If I may ask, what is so confusing?

Anonymous
lovetoshop

they lost me as a customer too. not because I can't afford to shop without a coupon as some have stated. :p But because the coupons made it fun. :grin the fun has gone ou...

#295096
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I bought 2 shirts that were the wrong size. I mailed them back by Priority Mail. JCPenney refused to credit my return. When I followed up, they said they never received my return. I don't know if the Postal Service mis-delivered the box (seems unlikely) or if...
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Company wrote 0 public responses to the review from Feb 01, 2012.
Wayne_consumeradvocate
Wayne_***sumeradvocate

May as well get use to them ordering online for you. Did you notice the signs in the store and limited sizes and selections? I bet it won\'t be long and clerks will be carry...

Anonymous
yoyoyo

Okay first of all you should know whether or not to put a tracking number... i mean whenever you mail a package you should always put a tracking number... common sense. 2)Brin...

#293650
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This is just another complaint about Penney's TV ad the features people screaming when they find they missed discounts. It's the most obnoxious ad I've EVER been subjected to and it ensures that I will NEVER shop at Penney's. I'm sure that's...
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Company wrote 0 public responses to the review from Jan 30, 2012.
Anonymous
Likes peaceful surroundings

I also cannot imagine what the advertising company was thinking when they created this ad. It is simply attrocious! If I wanted to listen to blood curdling screams I would wa...

Anonymous
CSW

This has got to be the WORST commercial in the history of television! I can\'t get to the remote quick enough to mute the volume every time it comes on...which is far too ofte...

#293096
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JCPenney charged us $116.99 (on a $299 order) to deliver a dresser, and their so-called "white glove delivery" service is a complete joke. They couldn't give us a window less than 4 hours for the delivery, despite the fact that we have to reserve the freight...
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Company wrote 0 private or public responses to the review from Oct 11, 2011.
#267369
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So, JCP charged me $116.99 to deliver a dresser from Taiwan, which was about a third of the purchase price. For that price, they delivered a giant box-- and left us to open it. A lot of effort and four giant bags of styrofoam/cardboard later, we finally got it out--...
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Company wrote 0 public responses to the review from Oct 11, 2011.
#267365
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My child came home from school and decided to take them shopping at JCPenney in Rockwall, TX. I purchased a gift card on Monday morning for a significant amount. We went shopping Tuesday afternoon. At the check out I was informed that the gift card was not active. ...
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Company wrote 0 public responses to the review from Jul 28, 2011.
Anonymous
jcpenney

We\'re very sorry to hear about the service you received and the challenges you\'ve encountered with your gift card. Please feel free to send us an email at twitter@jcpenney....

Anonymous
:/

i hope this situation gets resolved for you, but think of it this way - would YOU accept a gift card with no balance on it? would you risk losing your job and getting charged ...

#251903
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