(14 of 1546 reviews match)
Latest review first
I just recently bought a useless 7-in one record player from JCPenney that did not work. They sent me a second record player and that one also did not work. I am a senior and I do not drive. Both times I had to get someone to take these worthless products back to a...Read more
Company wrote 0 public responses to the review from Mar 21, 2016.
Went to jc pennys charlottesville va. On sat 12/12/15 to return item.. line at one of 2 registers in whole store backed up so bad i left...no one on floor to help...walked fron front to back and found 2 registers which were manned but hugh long lines..i was short on...Read more
Company wrote 0 public responses to the review from Dec 13, 2015.
I had a $54.00 minimum payment due on my JCPenney credit card. In an attempt to boost my credit score, I sent in a $500.00 payment on time. As a reward for my "generous" payment, they reduced my limit by approximately $800.00. putting me within $80.00 of my credit...Read more
Company wrote 0 private or public responses to the review from Dec 17, 2012.
I am very disappoint with the layout of the store and quality of merchandise at the JC Penny stores. I took pride in telling people that I shop at JC Penny, but in March 2011, I am no longer able to say the same. JC Penny looks identical to Target. If the consumers...Read more
Company wrote 0 public responses to the review from Mar 25, 2012.
It's a real shame you have stopped coupons and incentives to get me in the door. I looked forward to the coupons and bonus cash and even if I didn't need something, I would find myself shopping in your store just in order to use my coupons. Now with your new...Read more
Company wrote 0 private or public responses to the review from Feb 07, 2012.
I bought 2 shirts that were the wrong size. I mailed them back by Priority Mail. JCPenney refused to credit my return. When I followed up, they said they never received my return. I don't know if the Postal Service mis-delivered the box (seems unlikely) or if...Read more
Company wrote 0 public responses to the review from Feb 01, 2012.
This is just another complaint about Penney's TV ad the features people screaming when they find they missed discounts. It's the most obnoxious ad I've EVER been subjected to and it ensures that I will NEVER shop at Penney's. I'm sure that's...Read more
Company wrote 0 public responses to the review from Jan 30, 2012.
JCPenney charged us $116.99 (on a $299 order) to deliver a dresser, and their so-called "white glove delivery" service is a complete joke. They couldn't give us a window less than 4 hours for the delivery, despite the fact that we have to reserve the freight...Read more
Company wrote 0 private or public responses to the review from Oct 11, 2011.
So, JCP charged me $116.99 to deliver a dresser from Taiwan, which was about a third of the purchase price. For that price, they delivered a giant box-- and left us to open it. A lot of effort and four giant bags of styrofoam/cardboard later, we finally got it out--...Read more
Company wrote 0 public responses to the review from Oct 11, 2011.
My child came home from school and decided to take them shopping at JCPenney in Rockwall, TX. I purchased a gift card on Monday morning for a significant amount. We went shopping Tuesday afternoon. At the check out I was informed that the gift card was not active. ...Read more
Company wrote 0 public responses to the review from Jul 28, 2011.
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