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Product was never received as promised on 12/23/16. JCP had the incorrect address on the label.

Correct address was provided at the time of the order being placed. Part of my order was received on 12/24/16. Customer Service agent was very motionless to the point of my not receiving a Christmas gift in time and the error was on JCP's end. Very poor customer service.

The least they could of done was credit my account for something. I am still waiting on the order that was placed on 12/18/16. Its sad how companies now a days don't care about the customer, only about money. Horrible.

Horrible. Horrible. Horrible. Horrible.

Horrible. Horrible. Horrible. Horrible.

Horrible. Horrible. Horrible. Horrible.

Horrible. Horrible. Horrible. Horrible.

Horrible. Horrible. Horrible. Horrible.

Horrible. Horrible. Horrible.

Horrible. Horrible.

Product or Service Mentioned: Jcpenney Shipping Service.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Dec 27, 2016.
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