Contact Jcpenney Customer Service
Jcpenney Contact Information
Customer Service:
- (614) 863-8800 Columbus, OH
- (800) 527-4403 Mexico
- (800) 222-6161
- (800) 542-0800
Headquarters:
- (972) 431-1000
- (800) 322-1189
Headquarters Address:
Social Networks:
Summary of Jcpenney Customer Service Calls
Customers Contact Jcpenney to Ask about:
Payments and Charges:
- “Payment”
- “Deliquent payment mistake”
- “Need to pay bill and talk to some6”
Request for Information:
- “Check my cridit card account”
- “Inquiring about an item”
- “About a Christmas tree I ordered”
Return/ Replace:
- “Change address”
- “Return”
Cards:
- “It wont let me place my order on my jc penny card”
- “Lost card”
Website/ Application:
- “Application”
Account:
- “I don’t have a JCPenney‘s account but it shows on my credit statement that I do”
Shipping and Delivery:
- “Missing delivery”
Other:
- “Missing items”
- “Need to have my information in english”
- “I gone to sleep awoke one hour later and was stll on hold trying to see why my birthday reward will not load in my wallet”
Jcpenney Rating Stats
About Jcpenney
Product, Coupons, Customer service, Staff, Sizes available
Customer service, Rude employees, Way this situation was handled, Treatment, False promises
JCPenney is an online shop where you can find various clothing articles and home items. The articles are divided into different categories and it is possible to choose from women, men and kids clothing, shoes, jewelry, toys and home decor. The clothing items fall into different subgroups such as clothes for girls of different ages, suits for tall and big men, maternity dresses for women so it is easy to find exactly what you want. JCPenney offers a variety of merchandise of different price levels. On their website customers can also choose discounts, find outlet stores, browse in less than 9.99 section or buy a gift card for friends or relatives. JCPenney shops are located all over USA and it is easy to find the closest one to you with their online store locator.
Jcpenney is ranked 48 out of 450 in Supermarkets and Malls category
USA
