New Reviewer

Lost order

Usps does not deliver to my address. I would like to have my order shipped to a new addtess.I need the routing number that was on my order.
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ID
#3809000 Review #3809000 is a subjective opinion of poster.
Location
Phoenix, Arizona

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Verified Reviewer
New Reviewer

Order # 2022-18**-**78-9514

I received an email saying that my order return was received. 1.) I never received this order so not sure how it was returned. 2.) I need to understand if I will ever receive this order as this was Back to School clothes and If we are not going to receive this merchandise I will need to shop elsewhere. I've tried calling Customer Service, system experiencing technical difficulty please call back. I've tried online chat, Every I connect, the robot would say, "Since you are not responding I will end this session". Just need to know if we will ever RECEIVE this merchandise.

User's recommendation: Respond to my inquiry.

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ID
#3806575 Review #3806575 is a subjective opinion of poster.
Location
Roanoke, Virginia
New Reviewer

Didn't Receive my package

JCPenney - Didn't Receive my package
They diliverd my packe front building they no did bell I no revived my package they have to dropped inside
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ID
#3799944 Review #3799944 is a subjective opinion of poster.
Location
Brooklyn, New York
Loss
$88
Preferred solution
Full refund
New Reviewer

Didn't Receive my package

JCPenney - Didn't Receive my package
They said they diliverd front fo my door but thy building door on tha street package thy no do tha bell my apartment
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ID
#3799930 Review #3799930 is a subjective opinion of poster.
Location
Brooklyn, New York
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

ComplAin about Liz Claiborne purse

JCPenney - ComplAin about Liz Claiborne purse
Liz clairborne purse ripping Suggest replacing or a coupon Thanks Mary bologna Mabl249@***.com Tried calling can't get anywhere

User's recommendation: New purse.

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ID
#3799408 Review #3799408 is a subjective opinion of poster.
Location
Troy, New York

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Verified Reviewer
New Reviewer

ComplAin about Liz Claiborne purse

JCPenney - ComplAin about Liz Claiborne purse
JCPenney - ComplAin about Liz Claiborne purse
Liz Claiborne purse tearing I wanted a replacement or coupon Thank you Anne Klein would do it! ManL249@***.com
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ID
#3798695 Review #3798695 is a subjective opinion of poster.
Location
Rensselaer, New York

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Verified Reviewer
New Reviewer

Regards investigation of a charge on credit card.

I called about 2 weeks ago about a charge that I didn't buy or do and it was being investigated and I was wondering if what's been going on with it because my bill is going to be due in about a week
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ID
#3795782 Review #3795782 is a subjective opinion of poster.
Location
Aledo, Texas
Loss
$186
Preferred solution
Full refund

Such difficulty just to speak to somebody at customer service

Such difficulty just to speak to somebody at customer service I have called different numbers, listen to music, hung up on, I have been a customer for a long time and I just want to know the status of my order placed on July 24, 2022. Simple. I do not want to speak to a computer voice I want to speak to a live person from the USA
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ID
#3795750 Review #3795750 is a subjective opinion of poster.
Location
Auburn, Massachusetts

I havent received my order

Not having rec'd my order. It was delivered to the leasing office. No longer an issue. There was a nice young man who helped me. Knowledgeable, patient, very nice.
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ID
#3792475 Review #3792475 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Why order pending

Ordered 4 pairs of Mens jeans my order is now pending do I need to cancel or to reorder trying to find out
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ID
#3792097 Review #3792097 is a subjective opinion of poster.
Location
Godfrey, Illinois
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Received wrong item

JCPenney - Received wrong item
I ordered a pair of grey dress boots that I needed for Saturday. Today(Friday) I received my order but I got navy blue slip ons easy spirit brand. Totally different, not even the same brand or color. I called customer service and really wanted my correct shoes to be...
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1 comment
#2216419

If you do not send the correct information then they won't send the correct shoes.

ID
#3785044 Review #3785044 is a subjective opinion of poster.
Loss
$43
Preferred solution
Full refund
New Reviewer

I went to purchase 2 Bermuda

I went to purchase two Bermuda shorts for 70,% off they were 37.00 that would of brought them down to $11.10. I was told that they were to be full price at 37.00. Well anybody would know we are looking at school clothes and past the idea of full price.i would of bought them at 15.00. The buyer at the Ross Park Mall is out of sync. So you lost 2 purchases. Wow.

User's recommendation: Make sure they don't have a high volume of inventory.

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ID
#3782218 Review #3782218 is a subjective opinion of poster.
Preferred solution
To call be called or text that the shorts are reduced and have them held till I get there.
New Reviewer

Online order issue

Still havent been emailed. Order info. Hopefully by this afternoon.had called jcpenney for help and was told he waould be sending it. Out.

User's recommendation: Screenshot your order info.

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ID
#3781152 Review #3781152 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

Recent order

Error in order. Did not receive what I ordered. Received other merchandise. I want to return. Please help.
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ID
#3781011 Review #3781011 is a subjective opinion of poster.
Location
Aguadilla, Puerto Rico
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Furniture warranty

I wanted to know when will my couch be here?? This is BS the fact that it takes sooooo long for delivery!!! Is there any way we can speed things up ?
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ID
#3780507 Review #3780507 is a subjective opinion of poster.
Location
San Francisco, California