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I bought a bracelet on 3/20/2017. Also bought the contract 2 yr. warranty total cost 465.00 plus 40.00 contract. Brought it home and realized it wasnt what I thought it was. I havent worn it once. I took off the tags though and kept them with the item. Messengered JCP...
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Anonymous

Anonymous Pain, suffering AND gas money? Get a grip ! No one cares about your disability when it comes to a purchase you decided you didn't like and the drive you made to the store.

Just visited your Miami Dadeland store. I bought a pair of sandals. I was in your shoe department for one hour and not one salesperson was there to assist. My wife had to look all by herself for various styles. We went to the department next door to seek assistance and...
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1.0
#1025849
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My microwave went out on me so I decided to order a microwave from JCP and immediately they pulled the amount from my PayPal account. On Saturday 3/11 I placed an order for the stainless steel but my husband really liked the black stainless steel. I called an hour...
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Anonymous

Anonymous This is the original poster here. I got an email asking me to update my post. After numerous attempts contacting jcp for them to resolve this issue and getting the run around ...

Anonymous

Anonymous That's such awful service it's almost comical.

1.0
I didn't like
  • Charging me for something i didnt receive
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Jcpenney Coupon Review

#1023885
3.9
I have shopped at pennys for yrs. I love the store and always recommened pennys to my friends. This is first yr I didnt receive a birthday coupon. What happened to loyal customers. Very disappointed customer. Sadly i will not shopping as mych in our bismarck ND store. I shop daily.
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Cabin Creek Jeans Review

#1008079
I tooo loved cabin creek pants. I also like chic pants. I can not find either. It is very difficult when you wear woman sizes.
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Jcpenney Doorbuster Deal Review

#1007007
2.0
Put 2 items in my cart and site wouldnt allow me to purchase them.
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Samsung Electronics Washing Machine Review

#1001777
1.5
Bought a appliance that got Delivered had to wait to receive it 2weeks after receiving it noticed it Not working properly contacted penny's about taking back we need a washer we have for kids the told us will take 48-72 hours to have a third party to set up a time to come get washer back all we have been doing is waiting should have bought from home Improvement store what a waste of time
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JC Penny recently announced closing some stores nearby. It's no wonder since they are the only store where the customer has to pay for the store not having available stock on hand. JC Penny use to ship to the store for free but now even if you are at the store and the...
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2.8
I liked
  • Items i have bought
  • Items i have brought
I didn't like
  • Shipping charges for ship to store when not in stock
#1022177
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This is the second time I bought curtains the first time I ordered like 6 pairs of sheers. the order shorted me 1 single panel. instead, something that I did not want/ could not use was included in the shipment. Since, I must have thrown out the receipt with all the...
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I am very disappointed on how your employees responded to a mix up on your part. I purchased what was supposed to be a shampoo/conditioner duo. To my surprise when I got home there was no shampoo but 2 bottles of conditioner. When I drive back to the store, the lady at...
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1.0
#1021784
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ON JANUARY 5, 2012 I WENT TO JC PENNEY AT WESTROADS MALL IN OMAHA, NEBRASKA FOR A 6:30 PM APPT. THE CASHIER CAME OVER TO TELL ME THAT SHE IS JUST LEAVING HER FULLTIME JOB ABOUT 6 MILES AWAY. I OFFERED TO COME BACK, BUT SHE STATED I SHOULD STAY. SHE CAME IN AT 7:15 PM...
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1.0
#1020956
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I called and requested someone with experience and time to work on my 7 years of growing hair. went in jcpenny hair salon in lynnhaven mall the Monday before thanksgiving. Explained that I have natural blonde hair, fine thin strains. The stylist put a body wave in my...
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1.0
#1019897
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On February 23,2017 I placed 1 order containing 2 items. On February 28 I received an email from jcp to pick up one of the items. The store employee told me only one item had been delivered. After waiting more than a week to receive an email stating my 2nd item was...
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1.5
#1019692
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Jcpenney - Terrible Customer Service
We purchased dining set from JCP.com on line on August 2, 2015. The chair that came with the set broke in February 2016. The repair person came and repaired it. The same chair broke again. Now it is over 16 months and JCP refuses to fix this chair. I called JCP head...
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1.0
I didn't like
  • Customer service or quality
#1018390
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