State: California Product: Jcpenney Jeans Clear all filters (3 of 48 reviews match)
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What is wrong with JC Penney.Thank goodness I still have several pairs of jeans in good condition. I was getting ready to buy 4 more pairs just to supplement and found they had been discontinued. I will also stop shopping at Penney's. I have already stopped shopping at...
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1 comment
Anonymous
#1196250

Just because you like something doesn't mean a store is "out of touch" because they discontinue it. If they discontinue it's because they aren't selling enough. It's simple economics.

Review
#886365 Review #886365 is a subjective opinion of poster.
Product
Jcpenney Jeans
Reason of review
Poor customer service
Tags
  • long time customer
  • Jeans
My granddaughter wanted to exchange some jeans that I have ordered online for her. The employee told her that she couldn't exchange them because were ordered online. My granddaughter had found the right size, but the employee told her, you have to pay for them because...
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1 comment
Anonymous
#1036837

The associate was right. You can't exchange online orders for in-store purchases. Why not shop ahead of time and get the right size the first time around?

Review
#682060 Review #682060 is a subjective opinion of poster.
Product
Jcpenney Jeans
Pros
  • Product
Cons
  • Slow expensive shipping
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
My complaint disappeared when I went to spell check! It was about how disappointed I am that Penny's no longer makes their own pantyhose I believe they were the Worthington brand. They fit great, came in good colors, didn't sag, lasted longer then any other I ever...
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1 comment
Anonymous
#1076771

I miss them too...I just went back to work so up until now I haven't needed panty hose. I found an old pair from probably 3-4 years ago and they still fit perfect. Was really disappointed that they have been discontinued.

Review
#380015 Review #380015 is a subjective opinion of poster.
Product
Jcpenney Jeans

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

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