State: California City: Citrus Heights Product: Jcpenney Shipping Service Clear all filters (2 of 115 reviews match)
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Jcpenney in Citrus Heights, California - Charged shipping in error

Ordered three pair of shoes with charges reduced by offer. The display showed $113.## including tax and shipping. I assumed that when I completed the order that shipping charges would automatically be removed. I want the shipping charges removed, or I will return all items and drop my new account and shop amazon prime. Used this option instead of waiting for C/S rep on phone.
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#1635281 Review #1635281 is a subjective opinion of poster.
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Jcpenney Shipping Service

Jcpenney in Citrus Heights, California - Inquiring about order with shipping fees and delayed delivery dates

I ordered over $100 in charges and expected free shipping. Once the discount was applied it was $113 with shipping fees and tax. I will cancel the order if you will not honor free shipping.
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Anonymous
#1757382

It's the total BEFORE tax, you can't do $90 with $10 Tax.

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#1628863 Review #1628863 is a subjective opinion of poster.
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Jcpenney Shipping Service

Contact Jcpenney Customer Service

Mailing Address:
JCPenney, Inc.
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

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