Jcpenney Coupon Reviews in Citrus Heights, California
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Jcpenney in Citrus Heights, California - False advertisement
I went to JCP with a "$10 off every $25 or more you spend" coupon. My total came to $156.00 and I paid in full. When I left the store, I realized that the cashier did not give me the coupon price. I went back later that day and explained to the same cashier that I only received $10 off my total when the coupon advertised differently. She proceeded to tell me that it was for "one transaction only". So I said I wanted to return everything and I would separate the items to ring everything at $25 per purchase so that I could enjoy my savings the way it was advertised. The cashier proceeded to tell me that it was only for one transaction and that I couldn't do that. So I told her that it was false advertisement then because NO WHERE on the coupon did it say that it was for "one transaction only" nor did it say that I couldn't keep reusing the coupon so technically I should have been able to do so. She told me no again and said "well, you DID get $10 off the total!". I told her I wanted to return the entire thing and she was very surprised then quickly returned the items and shoved the money into my hands. This particular cashier was very rude as was the other cashier working with her. The other cashier was with a man and woman that was trying to get his wife on his card, they barely helped him when he said the number on the back of the card wasn't JCP and asked if there was another way to get her on his card. Then my cashier said to the other, "If he is tying to get his wife on his card right now to use another coupon, HE CAN'T!" I took my money and left. JCP has lost a life long customer. The company has gone down hill so much over the past few years with quality in their products and the people they hire.
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