State: Arizona City: Mesa Product: Jcpenney Ring Repair Clear all filters (1 of 1 reviews match)
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JCPenney took two rings in for sizing, destroyed rings
JCPenney took two rings in for sizing, destroyed rings
JCPenney took two rings in for sizing, destroyed rings

Update by user Jun 30, 2017

They gave us back $220 on the first ring so I could send it in for replacement to the manufacturer. The second ring was finally sent to a local jeweler and repaired an sized properly.

Took from the middle of April to the end of June to reach closure. We had to fight...

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2 comments
Anonymous
#1484172

JCP does not have quality Jewelry they never have. The care plans are misleading JCP is for suits for men drapes not Jewelry they carry the very worst stuff the modern bride is sterling silver with platinum coating lab created sapphires the diamonds are not quality I wouldn’t want my jewelry from junky jcp jewelry department

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Review
#1054476 Review #1054476 is a subjective opinion of poster.
Service
Jcpenney Ring Repair
Cons
  • Poor jewelry service
  • Bogus promises
  • Feeble attempts to correct situation
Reason of review
Poor customer service
Loss
$775
Preferred solution
Full refund
Tags
  • Jewelry rip off
  • Jcp Superstition Springs

Contact Jcpenney Customer Service

Website:
www.jcpenney.com
Mailing Address:
6501 Legacy Drive
Plano, Texas 75024
United States
Phone:
(800) 322-1189
All Jcpenney Contacts

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