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I spoke with a local JCPenney manager thisweek, but was not successful in reaching an accommodation concerning a recent purchase. On 3/22/19 I ordered and then received on 3/27/19 two sets of dinnerware(Gibson Elite Cafe Versailles 16-pc. double bowl dinnerware set,...
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2 comments
Bookcrazy
#1703756

OMG, this complaint is hilarious.

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Review
#1507402 Review #1507402 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
Price reduction

Jcpenney - Disappointed

3.1
Details
Do you people read what people try to tell you? I had bought the pull on, elastic waist demin jeans by Cabin Creek for years. For the last several years I have not been able to purchase. After reading about 336 disappointed customers that also bought different Cabin Creek jeans/pants and have not been able to get you would think you people would listen! Why have you not brought back this brand into your stores? I don't understand why you don't listen to yiur custmers complaint. You need to bring back Cabin Creek brand pants in all sizes! If you decide to please contact me. Thank you.
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Review
#1504321 Review #1504321 is a subjective opinion of poster.

Jcpenney - Depot stole gold from my ring.

Jcpenney - Depot stole gold from my ring.
Brought my heavy gold ring to get a lost diamond put in and to get it Rodium plated and when I got it back it weighed half of what it did. They hollowed out the inside of my ring. They scraped as much gold out of it as possible without going through to the other side. I am so heartbroken . I loved this ring so much and now to have it back like this is unbelievable! Beware in sending and piece of jewelry you really love to this depot! I wish I hadn’t.
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Review
#1499111 Review #1499111 is a subjective opinion of poster.

Jcpenney in Evansville, Indiana - Effy Jewelry

Bought 5 pieces, stones fell out of 3. Afraid to wear them.
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Review
#1498882 Review #1498882 is a subjective opinion of poster.
Reason of review
Bad quality
Issues Issues Issues - look up or call a store for customer service and the number they give you - forget it =animated and unless you want to place a order, your rewards or pay your card that is all it is They do not have customer service - obviously why they will be...
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2 comments
Anonymous
#1719188

1-800-322-1189 or email eupport@jcpenneyeservices.com

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Review
#1497529 Review #1497529 is a subjective opinion of poster.
Reason of review
Poor customer service
1.9
Details
Never got my black Friday rebates and all they tell in to contact some one and you can not. Never buy from JC Penney again and well tell my friends about it.
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1 comment
Anonymous
#1687865

The rebates come from the manufacturer of the products that you purchased, NOT from Jcpenny. You need to call the MANUFACTURER and let them know you haven't received your rebates.

Also, I hope you made copies of the rebates before you mailed them. This is just common sense.

Review
#1495375 Review #1495375 is a subjective opinion of poster.
Service
Cons
  • Bad service
Reason of review
Poor customer service
Loss
$100

Jcpenney in Cleveland, Ohio - Can’t find Stylus jeans

3.0
Details
What happened to stylus jeans and leggings and what can we do to get them back?
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Review
#1493654 Review #1493654 is a subjective opinion of poster.

Jcpenney in Jeffersonville, Indiana - 100% cotton t shirts

3.0
Details
Stafford colored pocket t shirts marked 100% cotton are polyester or recycled bottles. The shirts repel water and are in no way cotton.
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Review
#1493043 Review #1493043 is a subjective opinion of poster.

Jcpenney - JCP Online Problems

JCP online is down most of the time. But when you call them, they say nothing is wrong with their online ordering system. No wonder JCP is going south in a hurry. It is sad because their clothing prices are much lower than other websites. Why don't they repair their computer system once and for all? I have been a loyal customer for years but am forced now to purchase from other more expensive websites. And this makes me VERY unhappy!
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Review
#1492310 Review #1492310 is a subjective opinion of poster.
I like JC Penney's clothing but the nearest store is 60 miles from me so I shop online. Returning items is such a pain in the *** that I will no longer buy anything from JC Penney. They should look at Amazon and Macy's return system -- easy and painless. Here are the...
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1 comment
Anonymous
#1687866

Sounds like you live in the middle of nowhere. These stores are literally EVERYWHERE! Don't blame the store for YOUR decision to live off the grid!

Review
#1488560 Review #1488560 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy