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I placed an order (Ring) November 10th 2018 in which they shipped and I received an email saying my order was delivered via UPS on November 19th 2018 but, when I get home there is nothing there! I immediately called UPS which advised me they left it at the front door....
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#1404468
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Well you can take me off your list as my husband and I lived in PARADISE,California where the "Camp Fire" is still burning. Our entire town had to leave plus several other smaller towns. Our home was one of the over 9,000 homes that was burned to the ground.But some...
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#1403282
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I went in to get some pajamas and all I heard was this woman ( overweight blonde, with glasses and a thick accent talking about her employees. Im disgusted. What a gossip. One of the young cashiers needed help ringing and kept valling for "Suzebell" to help. Finally (...
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1.0
#1402611
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I could not locate the rebate form online for 3 air fryers I purchased. I called the 1-888 rebate number for assistance and all I got was recordings and no option regarding forms. I am disgusted to say the least! There is no human person for assistance. My purchases...
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3.7
I didn't like
  • Rebate process
#1402062
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So, update. #JCPenney @Jcpenney. Same exact rigamarole as last time. Automated and verbal confirmation last night for today’s delivery. Text this a.m. that they are coming. Then a 10 a.m. call that they could not fit our order on their truck. “We’ll see you Monday”....
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1.7
#1401089
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We remodeled our home, and so in early July I ordered blinds for 7 rooms and 2 bathroom. It is now November 14, and the job is still not complete! One bedroom has a very large window and 3 blinds were ordered to cover it. They arrived in different colors, most like...
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Product
#1400697
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Jcpenney - Online order

I order some items from JCPenney's online. I paid for 2 day shipping. I needed these items for a wedding I kept calling to follow up with customer service. The young lady was very nice. Parently she didn't know the process at all. To make a long story short. I did not receive my items at all. Dad was just finally show up a week late I would never order again from JCPenney's very unhappy Sad
#1400072
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TWICE I CALLED TO MAKE A HOME APPOINTMENT TO HAVE SOMEONE LOOK AT 2 WINDOWS THAT NEED WINDOW TREATMENTS AND TWICE NO ONE SHOWED UP. WHEN I CALLED AFTER THE FIRST TIME THEY ASSURED ME THAT SOMEONE WOULD SHOW UP THE FOLLOWING WEEK. THAT NEVER HAPPENED. ALSO WHEN YOU CALL...
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#1399332
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first of all that jcpenney is very crowded. the shoe dept. is ridiculous. as is all the other dept. other than fine jewelry. so seeing that I was in a line that would surely keep me there an hour easily I went over to the empty dept, fine jewelry to make my purchase to...
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I didn't like
  • Uncourteous
#1396066
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Jcpenney - Perfect fit Stylus Jeans

I am very disappointed that JC Penney doesn’t carry the Stylus brand any more. They are my favorite jeans ever!
#1395173
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