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I loved shopping at JC Penny until recently. I ordered a necklace for a Christmas gift and after a month of not getting a confirmation email or a charge on my card I ordered another one. This one cane with the wrong stones and a tangled chain. I needed it for my Mom....
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2.9
#1030061
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I bought a Samsung dishwasher online after I went shopping at the store and the sales girl was not much help. I found a coupon online where I could get the dishwasher for $52.90 less. I ordered it and my credit card would not go though. It was not the credit card issue...
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Anonymous
Anonymous

why would you schedule install b4 knowing for sure u have appl in hand??

rollo2016
rollo2016

Make sure they credit back your money. This is why you should never, ever use a debit card and only a credit card online---or anywhere else for that matter. Debit cards can be...

3.8
#1027997
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I ordered a bed frame that went on half off a day or so later. I called to cancel or ask for the new price. I was allowed neither. I called again a few days later after I found the price again on line. I was elevated to a supervisor named Mike who told me I already got...
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1.0
I liked
  • Products
I didn't like
  • Way the situation was handled
#1027088
Reply to reviews

Cabin Creek Jeans Review

Jcpenney
#1008079
I tooo loved cabin creek pants. I also like chic pants. I can not find either. It is very difficult when you wear woman sizes.
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Jcpenney Doorbuster Deal Review

Jcpenney
#1007007
2.0
Put 2 items in my cart and site wouldnt allow me to purchase them.
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Samsung Electronics Washing Machine Review

Jcpenney
#1001777
1.5
Bought a appliance that got Delivered had to wait to receive it 2weeks after receiving it noticed it Not working properly contacted penny's about taking back we need a washer we have for kids the told us will take 48-72 hours to have a third party to set up a time to come get washer back all we have been doing is waiting should have bought from home Improvement store what a waste of time
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Short Review on January 23, 2017

Jcpenney
#996231
I ordered sheerest support pantyhose on line. What I received via delivery were cheap dollar store pantyhose. They are going back. Jcpenney is no more. Another company going under.
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Bought a bracelet on 3/20/2017. Brought it home took offthe tags but then realized it was gold over silver. So at that point i wanted to return it. I messeged JCP asked them if i could return jewelry bought at one store could it be returned at another. Yes they...
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#1027034
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Jcpenney Jcpcom Customer Servuce Associate Review
I went to the store located in The Post Oak Mall in Collage Station TX on March 27,17 at 7:30 went to to get checked out Boone was around so saw the lady at the Jewelry counter asked her is there anyone else who can check me out she responds with a Come around the...
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Anonymous
Jocelyn

WHAT???

3.2
#1026429
Reply to reviews
I wanted to let you know Taslimah’s customer services were excellent and exceptional. She was extremely helpful and patient with me. Taslimah answered all my questions and walked me directly to the department where the article I was looking for. Taslimah should be...
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#1026406
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I bought a bracelet on 3/20/2017. Also bought the contract 2 yr. warranty total cost 465.00 plus 40.00 contract. Brought it home and realized it wasnt what I thought it was. I havent worn it once. I took off the tags though and kept them with the item. Messengered JCP...
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Anonymous
Anonymous

prob leaving info out...what does you being disabled have to do w/anything??

Anonymous
Anonymous

Pain, suffering AND gas money? Get a grip ! No one cares about your disability when it comes to a purchase you decided you didn't like and the drive you made to the store.

1.5
#1026306
Reply to reviews
Just visited your Miami Dadeland store. I bought a pair of sandals. I was in your shoe department for one hour and not one salesperson was there to assist. My wife had to look all by herself for various styles. We went to the department next door to seek assistance and...
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Anonymous
Anonymous

omg an adult that is incapable of shopping w/out their hand bein held...how do you make it thru the day?

1.0
#1025849
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My microwave went out on me so I decided to order a microwave from JCP and immediately they pulled the amount from my PayPal account. On Saturday 3/11 I placed an order for the stainless steel but my husband really liked the black stainless steel. I called an hour...
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Anonymous
Anonymous

This is the original poster here. I got an email asking me to update my post. After numerous attempts contacting jcp for them to resolve this issue and getting the run around ...

Anonymous
Anonymous

That's such awful service it's almost comical.

1.0
I didn't like
  • Charging me for something i didnt receive
#1022860
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JC Penny recently announced closing some stores nearby. It's no wonder since they are the only store where the customer has to pay for the store not having available stock on hand. JC Penny use to ship to the store for free but now even if you are at the store and the...
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2.8
I liked
  • Items i have bought
  • Items i have brought
I didn't like
  • Shipping charges for ship to store when not in stock
#1022177
Reply to reviews