Jcpenney Reviews and Complaints
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10
ISSUES RESOLVED
1.6K
TOTAL REVIEWS
$420K
CLAIMED LOSSES
$1.2K
AVG LOSS
320K
PAGE VIEWS
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Cons
- Customer service
- Rude employees
- Way this situation was handled
Pros
- Product
- Coupons
- Merchandise
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- Latest review first
- Most helpful reviews first
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Jcpenney - Shorts
Why did you stop selling cabin creek shorts, nice cotton,pull on . Not every one is a size five or ten. I’m very disappointed with the clothes you sell these day . Another pissed consumer sorry!
Review
Reason of review
No cabin creek
Jcpenney - Rebate not honored
I summited a rebate form for a couch about 5 months ago and have not received anything from jcp
Review
Service
Reason of review
Rebate not honored
I picked up my online order of 2 white bras at Penney's store. When I got home I opened the packages. One of the bras was black even though it was labeled white. I called Customer Service to send the right one to the store so I could exchange them. I was informed that...
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Review
Product
Cons
- Customer service when they make an error
Reason of review
Poor customer service
Loss
$15
Preferred solution
Deliver product or service ordered
Jcpenney - Rebate
Recieved $20 rebate Visa on air fryer purchase. Actual rebate amount on card was $10. Front of card clearly stated 20. Shady way to do business.
Review
Service
I have had a JCPenny card for YEARS. 04/10/2019 I shopped at the Rockaway Mall in Rockaway, NJ. I was in the shoe department buying shoes and a dress. Handed the associates my JCPenny card and it said I couldn't use it. I think the last time I used it might have been a...
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Review
Product
Reason of review
Poor customer service
Jcpenney - My return items
My return items have not been refunded yet
Review
Service
Reason of review
Return, Exchange or Cancellation Policy
Jcpenney - Stylus Jeans are no where. I a love them..I can't find Jeans to fit..please help me
No..says discontinued...they fit perfect.. were well made..I need to purchase them
Review
I spoke with a local JCPenney manager thisweek, but was not successful in reaching an accommodation concerning a recent purchase. On 3/22/19 I ordered and then received on 3/27/19 two sets of dinnerware(Gibson Elite Cafe Versailles 16-pc. double bowl dinnerware set,...
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Review
Reason of review
Pricing issue
Preferred solution
Price reduction
Jcpenney - Disappointed
Do you people read what people try to tell you? I had bought the pull on, elastic waist demin jeans by Cabin Creek for years. For the last several years I have not been able to purchase. After reading about 336 disappointed customers that also bought different Cabin Creek jeans/pants and have not been able to get you would think you people would listen! Why have you not brought back this brand into your stores? I don't understand why you don't listen to yiur custmers complaint. You need to bring back Cabin Creek brand pants in all sizes! If you decide to please contact me. Thank you.
Review
Service
Jcpenney - Depot stole gold from my ring.
Brought my heavy gold ring to get a lost diamond put in and to get it Rodium plated and when I got it back it weighed half of what it did. They hollowed out the inside of my ring. They scraped as much gold out of it as possible without going through to the other side. I am so heartbroken . I loved this ring so much and now to have it back like this is unbelievable! Beware in sending and piece of jewelry you really love to this depot! I wish I hadn’t.
Review
Service
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OMG, this complaint is hilarious.