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JC Penny recently announced closing some stores nearby. It's no wonder since they are the only store where the customer has to pay for the store not having available stock on hand. JC Penny use to ship to the store for free but now even if you are at the store and the...
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2.8
I liked
  • Items i have brought
  • Items i have bought
I didn't like
  • Shipping charges for ship to store when not in stock
#1022177
Reply to reviews
This is the second time I bought curtains the first time I ordered like 6 pairs of sheers. the order shorted me 1 single panel. instead, something that I did not want/ could not use was included in the shipment. Since, I must have thrown out the receipt with all the...
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#1021934
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I am very disappointed on how your employees responded to a mix up on your part. I purchased what was supposed to be a shampoo/conditioner duo. To my surprise when I got home there was no shampoo but 2 bottles of conditioner. When I drive back to the store, the lady at...
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1.0
#1021784
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Short Review for December 26, 2016, Plc_product_quality

Jcpenney
#980088
Im so happy with my purchase
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Short Review for December 16, 2016, Pc_service

Jcpenney
#974511
2.1
Are you kidding me?? What freaking century are these people from?????! Checkout process is the dumbest, slowest most bass ackward thing I have EVER seen. NEVER EVER willi shop here again.
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Jcpenney Customer Care Review

Jcpenney
#973855
2.6
What company won't take a call from a buyer with a thousand dollars they are ready to spend on Christmas gifts? JC Pennys, is who! We are trying to buy a new kitchen appliances suite for our son but nobody will answer the call. An hour and 10 minutes on hold! JCP holders might be interested. Down 2+% on the day, 12-15-16.
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Jcpenney Coupon Review

Jcpenney
#970993
I ordered from your sale 12/,10, ordered on the 10th, could not get the 25% discount on my order, says expired, hello, its 12/10! I'm very upset, don't post this in your ads if you can't get it, BUYNOW9, What a joke! I think i will shop bos covs from now on, cheaper. The sale said it ended12/10, i entered coupon, it said expired! Shame
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ON JANUARY 5, 2012 I WENT TO JC PENNEY AT WESTROADS MALL IN OMAHA, NEBRASKA FOR A 6:30 PM APPT. THE CASHIER CAME OVER TO TELL ME THAT SHE IS JUST LEAVING HER FULLTIME JOB ABOUT 6 MILES AWAY. I OFFERED TO COME BACK, BUT SHE STATED I SHOULD STAY. SHE CAME IN AT 7:15 PM...
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1.0
#1020956
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I called and requested someone with experience and time to work on my 7 years of growing hair. went in jcpenny hair salon in lynnhaven mall the Monday before thanksgiving. Explained that I have natural blonde hair, fine thin strains. The stylist put a body wave in my...
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1.0
#1019897
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On February 23,2017 I placed 1 order containing 2 items. On February 28 I received an email from jcp to pick up one of the items. The store employee told me only one item had been delivered. After waiting more than a week to receive an email stating my 2nd item was...
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1.5
#1019692
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Jcpenney - Terrible Customer Service
We purchased dining set from JCP.com on line on August 2, 2015. The chair that came with the set broke in February 2016. The repair person came and repaired it. The same chair broke again. Now it is over 16 months and JCP refuses to fix this chair. I called JCP head...
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Anonymous
LaPorsha

Seriously??? You broke a chair & you're blaming the store??? Maybe it's a huge hint to lay off the Cheetos & soda? Ya think?

1.0
I didn't like
  • Customer service or quality
#1018390
Reply to reviews
I purchased an XL Columbia Weather Windbreaker and a Nike Sport Tee. The windbreaker fits like a tent - huge - much larger than ANY other XL item I own. It is labeled XL. The sport tee is practically see-through. It is way to shear to wear for any activity except maybe...
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Anonymous
Anonymous

What exactly is he looking for for free? I hate it when people say that in these type of situations. He purchased items and PAID for them and PAID for the shipping. The items ...

offconsumerpissed
offconsumerpissed

They will take them back. If it's not worth the shipping costs to you, then you don't REALLY want to return them, you are just looking for something for free.

1.6
I liked
  • Potential selection
I didn't like
  • Them taking no responsibilty for items not as advertised
#1013666
Reply to reviews
I ordered two pair of athletic pants from JC Penny. I was never sent any updates for the order. I had to manually go in and check the status using the order number. 10 days later it showed I could pick them up at the store. I went to the store and there was only one...
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1.0
I didn't like
  • Service
#1012914
Reply to reviews
While my mother was dying in the hospital I recieved a bill on a JCPenny card (that I had not seen or used for at least a year). It arrived in Oct. and was overdue, so that the supposed original charge/charge date was impossible to decipher. It was for around $139....
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1.0
#1011962
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