Jcpenney Reviews and Complaints
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Most helpful reviews first
I am extremely disappointed in the Sealy Pillowtop Mattress which I purchased at the end of May, 2007, from JC Penney. I started noticing this problem in February, 2008 and called them. After several telephone calls, I was finally sent a form to fill out - a warranty...
Jcpenney in Summerville, South Carolina - Interest Rate Hike with Higher Min. Payments
I have had an account at JC Penney for many years. Today I received notice that they were increasing my interest rate, decreasing the time in which I can make payment after receiving the monthly bill and increasing the payment amount on my balance. All this is legal and with the economy what it is, I don't know if I will be able to maintain my credit worthyness with them. It amazes me that they can just change terms on my account like that and just expect me to do what they say. I know their earnings are down, but so are mine.....! Any advice or help out there?
Jcpenney Credit Card
I took my daughter to jc pennys to get the japanese thermal straightening, or so i thought that was what she was getting, paid 600.00 for a 35.00 chi treatment .I called the main office and they offered to do it over for 450.00 ,how stuped do they think people is .her...
I recently bought a pair of shoes at the J.C. Penny store in Ardmore, Oklahoma. I used a $10.00 off coupon for a pair of shoes that were $19.99. When I got the shoes home, I realized they didn't look good with the outfit for which I bought them. I went immediately...
When we moved we up dated our billing addresses. For some reason JCPenney failed to up date that address and sent a bill to our old address. This ended with with the bill going to collection which was paid in full upon the first telephone call from the collection...
I have had my Credit Card since 1979 and always made my payments ontime and since I had Medical Problems and had to file bankruptcy do to a not fault accident we were in my husband had to have surgery and the woman didn't have Insurance so we ran into Medical...
Jcpenney in Belvedere Tiburon, California - Mike
We bought a sofa on 2/23/08 and hoped to have it on the date of our daughter's graduation party. They've charged us for the deposit and the initial delivery was 8-10 weeks but now 4 months have past and every time We call them they promise a new date but never deliver. If they don't have the items in stock why they promise to the customers? We rather buy elsewhere in the future even it's more expensive. They don't take responsibility and they don't treat customer satisfaction. Never and never JCpenny.
Bought one furniture piece that was delivered broken. Took months to get them to pick it up again and refund money. Finally did. Took a chance and ordered coach/loveseat on 2/3/08, paid in full with credit card. As of 5/28/08 (almost four months later!) NO FURNITURE....
I fell on 2 chairs, they parted, hit my head on a table then on the cement floor, my but hit the floor before my head did on July2, 2008. Ambulance took me to the hospital, I went back to the same hospital 8 days later, then to my DR. who says I have a concussion. JC...
I was turned down for a Credit increase by JC Penney (GE) because of something a credit report says. I was turned down automatically in 2 seconds. They didn't take time to check anything! I have a great FICO store and literally no debt except house. I checked with...
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Jcpenney? What happened? What can we help you with?