Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Jcpenney review in Washington, District Of Columbia: Company ADS AND THE ITEMS NOT IN STORE

FOR TWO WEEKS YOUR AD HAS HAD A WAFFLE IRON FOR $28.99 AND LAST WEEK I DROVE 30 MILES TO FIND OUT THERE WERE NONE. THIS WEEK I CALLED AND THEY SAID THEY HAVEN'T HAD ANY SENSE BLACK FRIDAY. I KNOW THIS AD IS A COUNTRY WIDE AD BUT EACH STORE SHOULD HAVE SOME OR THEY SHOULD GIVE A SPEICAL NUMBER TO TRY TO ORDER THE ITEM FROM CATALOG. YOUR CATALOG STILL SAYS THEY HAVE SOME BUT THEY ARE $79.00. I WILL NO LONGER BELIEVE YOUR ADS AND WILL LIMIT MY PENNY PURCHASE. THANKS FOR NOTHING! GOOD-BY
View full review
1 comment
Anonymous
#48542

Why is a nine year old such as yourself driving anyway? Obviously you are too young to get a license, after all you can't spell "since" and "special" correctly so you must be nine years old or really ***.

The typing all in caps just tells us you are a little kid that "borrowed" their parents car. Like I said either you are a little kid or you are someone that is really ***.

Review
#142669 Review #142669 is a subjective opinion of poster.
As of today JCPenney has lost me as a customer. I ordered online from JCPenney recently and somehow I enrolled in Fun Family Rewards, which started extracting $9.95 a month from my checking account. I tried to cancel my “Rewards” (Ha ha?) online but the...
View full review
9 comments
Anonymous
#843129

This is DEFINITELY a SCAM! I have tried to go on my SUPPOSED account and it does not recognize my name or my email when I try to change my pass word.

I WANT ALL of my money to be refunded and I am going to give them *** and JC Penny! These firm is located somewhere in the hopeless state of TEXAS!

View more comments
Review
#142408 Review #142408 is a subjective opinion of poster.
Product
Jcpenney Account
Loss
$9

Jcpenney review in San Diego, California: Penney's Credit Card. Interest charges.

I did not receive any bill in October. You charged me interest on the Nov bill. It was never received. I always pay my bills as soon as I receive them. Please check back on my credit card and you will find every bill has been paid as soon as received. It's only $1.00 interest but I am still annoyed. And I don't need 100 words to tell you this. It would be nice if you could implement some type of system that would automatically send out a second bill in case our lousy post office loses the mail. Rowena Naranjo johnandrowena@sbcglobal.net
View full review
3 comments
Anonymous
#234016

In response to the author above about the credit card statement, several things remain in tact. They are not required to send you a paper statement in the mail.

That statement is a courtesy reminder to pay your bill. You can go online and view your account.

If you know that you owe money on your account, pay it. Don't blame the company for your lack of common sense.

Anonymous
#67523

I hope that people will wise up and not use your credit cards and let the company get bit in the butt for it.Its just making serious stress conditions on the consumer and families too.

ITs hard but just say NO and cut the cards up ! Keep a major one and ditch the rest.Be responsible!

Anonymous
#46876

First off - its GE Money that handles the JC Penney accounts. They are responsible for not sending the statements. They send them under JCP, but GEMB manages the accounts.

Its a ploy they use to pad bills.

Its also a violation of the Fair Credit Billing Act. www.ftc.gov for more info on Fair Credit Billing Act.

Forget trying to deal with GEMB - they will ignore your valid complaint.

File complaints with the Federal Trade Commission AND Office of Thrift Supervision.

YOU HAVE TO DO BOTH!

They cannot ignore the complaints received via the Office of Thrift Supervision and will resolve the issue quickly.

The FTC and OTS cannot enforce Federal Lending Laws with GEMB if no one reports their violations to them.

View more comments (2)
Review
#141852 Review #141852 is a subjective opinion of poster.
I am extremely disappointed in the Sealy Pillowtop Mattress which I purchased at the end of May, 2007, from JC Penney. I started noticing this problem in February, 2008 and called them. After several telephone calls, I was finally sent a form to fill out - a warranty...
View full review
2 comments
Anonymous
#875179

The Mattress companies make all those decisions. This should be listed under sealy not jc penney.

View more comments
Review
#139684 Review #139684 is a subjective opinion of poster.
Loss
$1

Jcpenney review in Summerville, South Carolina: Interest Rate Hike with Higher Min. Payments

I have had an account at JC Penney for many years. Today I received notice that they were increasing my interest rate, decreasing the time in which I can make payment after receiving the monthly bill and increasing the payment amount on my balance. All this is legal and with the economy what it is, I don't know if I will be able to maintain my credit worthyness with them. It amazes me that they can just change terms on my account like that and just expect me to do what they say. I know their earnings are down, but so are mine.....! Any advice or help out there?
View full review
3 comments
Anonymous
#46878

Its not JC Penney - its GE Money that is doing this.

GE Money manages the JC Penney credit accounts.

Expect a drastic credit limit decrease as well - GEMB is cutting everyone's credit limit, even their best customers now only have a $100.00 limit.

File complaints with the Federal Trade Commission. GEMB needs to be investigated !

Complain to JCPENNEY too, however if you send an email to the website - they will just forward to GEMB, when it needs to be sent to JCP executives.

Anonymous
#43225

What a shame in this economy this company should understand and try to help it customers. I hope things work out for your family JCPenney needs to wise up and put its customers first.

Anonymous
#41859

You can reject the changes. This will result in you not being able to charge on the card anymore, but you will still have the old terms stay in effect.

So, your interest rate will stay the same, your payment due date will stay the same, and the minimum payments will remain the same.... and the plus of not being able to use the card is...

you can't use the card! This will reflect in your credit report as account closed by consumer, so it won't be dinged as creditor closing the account.

View more comments (2)
Review
#139222 Review #139222 is a subjective opinion of poster.
Product
Jcpenney Credit Card

Jcpenney review in Syracuse, New York: Purchased A watch-had to buy a additional watchband

I purchased a Bulova watch as a birthday gift. I paid $160 dollars for it from JC Penny store. The watchband was too tight so I brought back the watch. Another watchband had to be bought so an additional $20 was added to purchase. I believe the store could have taken the band back and exchanged it. No way, JC Penny was not helpful,totally not with it in Customer Service. I told them to keep the original band and give it to someone else with that size wrist. Customer service is not exisitence,and clerk all have too much time on their hands.
View full review
Review
#135401 Review #135401 is a subjective opinion of poster.
Loss
$160
When we moved we up dated our billing addresses. For some reason JCPenney failed to up date that address and sent a bill to our old address. This ended with with the bill going to collection which was paid in full upon the first telephone call from the collection...
View full review
1 comment
Anonymous
#46223

File complaint with the Office of Thrift Supervision. GEMB completely igniored my letters in regards to the problems they created for my JCP account.

THEY ONLY RESONDED TO THE OFFICE OF THRIFT SUPERVISION COMPLAINT.

Review
#134957 Review #134957 is a subjective opinion of poster.
Right now I am so angree. jc penney in lake grove NY , is the reason for that . I am also waiting for curtains since April 2008 . the decorator that was here said no problem with back orders. The week they were supposed to install it they tell me there is a back order...
View full review
4 comments
Anonymous
#486092

I recently had a terrible experience with JC Penney Custom Decorating. After spending $4K with a decorator, I have not spoken to her since the day we made the purchase.

She has not returned calls even though the shippment was late and incomplete. I am still waiting for the majority of the merchandise I purchased (along with repairs on one item that was already installed).

We spoke to her manager, whose response was "well, crazy things can happen in decorating. I've been in the field longer than you have, but you should know that crazy things happen when you go custom." I will never purchase anything from this store again.

View more comments
Review
#129893 Review #129893 is a subjective opinion of poster.
I fell on 2 chairs, they parted, hit my head on a table then on the cement floor, my but hit the floor before my head did on July2, 2008. Ambulance took me to the hospital, I went back to the same hospital 8 days later, then to my DR. who says I have a concussion. JC...
View full review
3 comments
Anonymous
#705895

I was an installer for custom decorating for three years minus two weeks because after three years there is a company match for your retirement. I worked hard , most of the decorators liked me,as well the customers .

I trained two installers that were not really ready when I was let go,for not keeping up the proposed quota.

You can not hit the mark if the mark is not there.I feal that I was treated very unfairly.

View more comments
Review
#129359 Review #129359 is a subjective opinion of poster.
Purchased mens l0K gold ring cost 214.00 on sale in Dec.2007. Did not get warranty. Had ring sized by them. Received ring in Jan.08. Ring fell apart in June,08. Tryed to have fixed by my Jeweler. Jeweler stated it was bad gold and casting was bad, had cracks all over,...
View full review
66 comments
Anonymous
#1674723

I have also bought a necklace from there. It was posted at 2999.00 but I got it 60 percent off so I paid 1129.00 and I was in a tough spot took it to the pawn shop only to find out it wasn't solid it was hollow and only gold plated.

View more comments
Review
#128664 Review #128664 is a subjective opinion of poster.