Jcpenney Reviews and Complaints
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Jcpenney review in Washington, District Of Columbia: Company ADS AND THE ITEMS NOT IN STORE
FOR TWO WEEKS YOUR AD HAS HAD A WAFFLE IRON FOR $28.99 AND LAST WEEK I DROVE 30 MILES TO FIND OUT THERE WERE NONE. THIS WEEK I CALLED AND THEY SAID THEY HAVEN'T HAD ANY SENSE BLACK FRIDAY. I KNOW THIS AD IS A COUNTRY WIDE AD BUT EACH STORE SHOULD HAVE SOME OR THEY SHOULD GIVE A SPEICAL NUMBER TO TRY TO ORDER THE ITEM FROM CATALOG. YOUR CATALOG STILL SAYS THEY HAVE SOME BUT THEY ARE $79.00. I WILL NO LONGER BELIEVE YOUR ADS AND WILL LIMIT MY PENNY PURCHASE. THANKS FOR NOTHING! GOOD-BY
As of today JCPenney has lost me as a customer. I ordered online from JCPenney recently and somehow I enrolled in Fun Family Rewards, which started extracting $9.95 a month from my checking account. I tried to cancel my “Rewards” (Ha ha?) online but the...
Jcpenney review in San Diego, California: Penney's Credit Card. Interest charges.
I did not receive any bill in October. You charged me interest on the Nov bill. It was never received. I always pay my bills as soon as I receive them. Please check back on my credit card and you will find every bill has been paid as soon as received. It's only $1.00 interest but I am still annoyed. And I don't need 100 words to tell you this. It would be nice if you could implement some type of system that would automatically send out a second bill in case our lousy post office loses the mail. Rowena Naranjo firstname.lastname@example.org
I am extremely disappointed in the Sealy Pillowtop Mattress which I purchased at the end of May, 2007, from JC Penney. I started noticing this problem in February, 2008 and called them. After several telephone calls, I was finally sent a form to fill out - a warranty...
Jcpenney review in Summerville, South Carolina: Interest Rate Hike with Higher Min. Payments
I have had an account at JC Penney for many years. Today I received notice that they were increasing my interest rate, decreasing the time in which I can make payment after receiving the monthly bill and increasing the payment amount on my balance. All this is legal and with the economy what it is, I don't know if I will be able to maintain my credit worthyness with them. It amazes me that they can just change terms on my account like that and just expect me to do what they say. I know their earnings are down, but so are mine.....! Any advice or help out there?
Jcpenney Credit Card
Jcpenney review in Syracuse, New York: Purchased A watch-had to buy a additional watchband
I purchased a Bulova watch as a birthday gift. I paid $160 dollars for it from JC Penny store. The watchband was too tight so I brought back the watch. Another watchband had to be bought so an additional $20 was added to purchase. I believe the store could have taken the band back and exchanged it. No way, JC Penny was not helpful,totally not with it in Customer Service. I told them to keep the original band and give it to someone else with that size wrist. Customer service is not exisitence,and clerk all have too much time on their hands.
When we moved we up dated our billing addresses. For some reason JCPenney failed to up date that address and sent a bill to our old address. This ended with with the bill going to collection which was paid in full upon the first telephone call from the collection...
Right now I am so angree. jc penney in lake grove NY , is the reason for that . I am also waiting for curtains since April 2008 . the decorator that was here said no problem with back orders. The week they were supposed to install it they tell me there is a back order...
I fell on 2 chairs, they parted, hit my head on a table then on the cement floor, my but hit the floor before my head did on July2, 2008. Ambulance took me to the hospital, I went back to the same hospital 8 days later, then to my DR. who says I have a concussion. JC...
Purchased mens l0K gold ring cost 214.00 on sale in Dec.2007. Did not get warranty. Had ring sized by them. Received ring in Jan.08. Ring fell apart in June,08. Tryed to have fixed by my Jeweler. Jeweler stated it was bad gold and casting was bad, had cracks all over,...
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