Jcpenney Reviews and Complaints
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10-16-2010, Visited store in Cedar Hill Tx. Selected marked-down leather jacket. I approached register, received pricing information, wrote a check for the jacket. The register displayed some non-approval gibberish. The employee on the register said, "your check was...
Jcpenney in Ocala, Florida - Do not buy JCP gift cards!
I purchased a gift card with my debit card, the money was taken out of my bank account, yet the card did not work. After three weeks of speaking to the store manager, the gift card company, and JCP corporate the situation has still not been resolved. As of today I have gotten the runaround from ten people who are supposedly customer service representatives, three from JCP corporate. They continue to tell me they will call me back but no one has called me back. The store manager will not return my phone calls. I will never shop at JCP again, I am disgusted.
Jcpenney in Baltimore, Maryland - False allegations
i went to jcpenney to get a dress an i went to the counter to buy it but it had the wrong belt wit it so i told the lady an she said ok we will *** 10 percent an we was bout to pay for it wen dis other man that work there came up an was like the belt is ova there on the floor an so i said can u show me an he walked me ova there an he didnt see no belt an he tried to accuse me of stealing the belt so i could get the dress for a discount price when he saw that he was wrong he took the dress an told me it was unsellable merchandise
I have been a JCPenney customer for many years and have purchased quite a few pieces of fine jewelry. I have purchased the lifetime warranties several times, but didn't use one for sizing until 3/10. The ring I sized was yellow gold with white gold prongs or so I was...
Jcpenney in Jackson, Mississippi - JC Penney Watch internet ads-- don't honor pricing
very poor customer service form JC Penney Ordered a three piece patio set on an internet special price $100. Got shipped only the table. They Initially said the set was $299 and table only was $100. We doubled checked the ad -- both theh text and the picture clearly showed 3 pcs, but they said they would honor ad if we could produce it. We fortunately had it. Mailed in, and they basically accused us of creating a false ad to scam them. their case number 6611588 if anyone form Penney sis monitoring this.... Of course by this time the ad was not longer running.. Long time customer, now long gone......
I ordered a gold chain recently in my local JCPenney store because they did not have the length I wanted. A week later I received it and was not happy when I opened the box! It didn't look like 14K and wasn't heavy as my other 14K jewelry. I then walked over...
Jcpenney in Sand Lake, Michigan - JC Penny
My mother bought a product online for my grandmother for Mother's Day on April 22th. They said it would take 7 to 14 business days for her to receive the item. Before Mother's Day my mother called again and asked where it was at. They told her the order was screwed up and that they would mail it out by May 14th. Now its May 20th and my mother called today and they told her that the product would not mail out until July 10th! This clearly shows the ineffectiveness of JC Penny Corporation and their business practices. I ask you as consumers to join this group and show your discontent with their products and services! Boycott them! Send to all your friends too! Join this facebook group to show your discontent for JC Penny's service. Thanks! ;-) http://www.facebook.com/#!/group.php?gid=109380682440660&ref=ts
Jcpenney in Wichita, Kansas - Rude and Unprofessional Staff!
I reside in Emporia Kansas. It is a small town that has encountered several setbacks. This is due to economical setbacks, limited merchandise availability and imcompentant and unprofessional employees. We have had a large distributor close just recently and I can't began to tell you how degrading the owner was. JCPenny's may follow her suit.The managers are rude! I frequent the store and consider myself a valued customer, but received the worst treatment.I had asked a manager to find a shirt in an online catalog. JCPennys has a computer that will do search for them. I was told by the tmanager hat she did not have time to look for my order since I did not have a number. She then turned her back to me and told another sales representative to take care of me.Disgusting behavior! I want Emporians to know how rude the managers and sales representative are.I will not shop there again!
Jcpenney Sales Manager
Jcpenney in Atlanta, Georgia - JC Penney Has bad manners People
The staff who works in Jc Penney stare at you if you are touching or trying on things. They are very rude. This has happend to me in FL, and in NY. I guess all JC penney chains are rude & disrespectful, they ripp you off. Like in brochure they lower the price but when U go there with coupon they either don't except it or they will start making excuses and All the time their Cashiers call the store manager even if I am asking for change or something. The company should be closed or atleast be fined, because they have very very poor customer service. They dont listen to U. No wonder why they dont have any branches outside U.S. Very Disgusting store I must say!
Jcpenney in Saint Louis, Missouri - JCP jewelry ***!
my husband bought my engagement ring 8 months ago... weve been married two weeks. my wedding band is completely tarnished! from 2 weeks !!! thank god i bought the "Protection PLAN" but, i go to get my eng ring cleaned and she brings it back with the diamond in pieces and says i will have to pay to replace the diamond because it fell out!! This is so wrong! I dont have the p. plan on this ring either. Not to mention he pd 1500.00 for this ring and a few weeks later it was "on sale" for 750.00.
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