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Right now I am so angree. jc penney in lake grove NY , is the reason for that . I am also waiting for curtains since April 2008 . the decorator that was here said no problem with back orders. The week they were supposed to install it they tell me there is a back order...
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Company wrote 0 public responses to the review from Aug 01, 2008.
Anonymous
Ann Gerard

I recently had a terrible experience with JC Penney Custom Decorating. After spending $4K with a decorator, I have not spoken to her since the day we made the purchase. She h...

Anonymous
Anonymous Houston

The worst excuse for custom decorating is JCP Custom Decorating, nothing but unhappy customers. Every job that they do is a problem and a complaint waiting to happen.

#129893
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I fell on 2 chairs, they parted, hit my head on a table then on the cement floor, my but hit the floor before my head did on July2, 2008. Ambulance took me to the hospital, I went back to the same hospital 8 days later, then to my DR. who says I have a concussion. JC...
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Company wrote 0 private or public responses to the review from Jul 28, 2008.
Anonymous
slow healing wound

I was an installer for custom decorating for three years minus two weeks because after three years there is a company match for your retirement. I worked hard , most of the de...

Anonymous
Debra Anderson

The chairs were not where they were supposed to be. The area was so crowded with tables and chairs so close together. I could not help but fall. there was no room to move easi...

#129359
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Purchased mens l0K gold ring cost 214.00 on sale in Dec.2007. Did not get warranty. Had ring sized by them. Received ring in Jan.08. Ring fell apart in June,08. Tryed to have fixed by my Jeweler. Jeweler stated it was bad gold and casting was bad, had cracks all over,...
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Company wrote 0 public responses to the review from Jul 23, 2008.
Anonymous
Sonya Williams

I bought a gold necklaces it broke the first time I put it on, I took it back and got another one and that one broke in the shower. Now they are saying it can't be fixed becau...

Anonymous
Roger

got the same ring with 5 diamonds,found out later the ring was SILVER not gold as was listed..12 dollar valuebuyer beware

#128664
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in january i purchased a dish set and comforter set from jc penny with in a month it started to fall apart.The dishes have cracks all over as if i had them for years and the comforter has been repaired 3 times. customer service told me that if it had been over 90 days...
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Company wrote 0 private or public responses to the review from Jul 23, 2008.
Anonymous
Wenonah FLesher

I purchased a Christopher Madden compforter set. It did not stand up to the quility that I expected. After it was cleaned it was lumpy and not a nice apperance. 8)

Anonymous
James Ibori

Hello, It is been a long time now,am sorry for entire loss of communication is was due to some problem I had lately,I am also happy to inform you about my success in getting ...

#128606
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I took my daughter to jc pennys to get the japanese thermal straightening, or so i thought that was what she was getting, paid 600.00 for a 35.00 chi treatment .I called the main office and they offered to do it over for 450.00 ,how stuped do they think people is .her...
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Company wrote 0 private or public responses to the review from Jul 14, 2008.
Louisa, Kentucky
#127435
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We bought a sofa on 2/23/08 and hoped to have it on the date of our daughter's graduation party. They've charged us for the deposit and the initial delivery was 8-10 weeks but now 4 months have past and every time We call them they promise a new date but never...
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Company wrote 0 private or public responses to the review from Jun 22, 2008.
Belvedere Tiburon, California
#124961
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I have had my Credit Card since 1979 and always made my payments ontime and since I had Medical Problems and had to file bankruptcy do to a not fault accident we were in my husband had to have surgery and the woman didn't have Insurance so we ran into Medical...
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Company wrote 0 private or public responses to the review from Jun 20, 2008.
Anonymous
why

Allen, I find your response harsh. Also, if I knew where you worked, I would boycott your business for the rest of my life. So, the message I am sending out is this: don\'...

Anonymous
Allen

I hate this for you like many Americans you only did what you had to do. I truly hope you can get your card back but if not let this be a lesson to you and everyone else. I am...

#124814
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Bought one furniture piece that was delivered broken. Took months to get them to pick it up again and refund money. Finally did. Took a chance and ordered coach/loveseat on 2/3/08, paid in full with credit card. As of 5/28/08 (almost four months later!) NO FURNITURE....
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Company wrote 0 private or public responses to the review from May 28, 2008.
Anonymous
Allen

Reading things like this does not suprise me. As a former associate working at a JCPenney store I helped to load up a new boxed up bed for a couple twice at this store. These ...

Anonymous
Get your money and RUN!!

They are horrendous and very good at washing their hands. If you don\'t have the furniture yet, get your money back and shop elsewhere! I was sold a sofa and told it was leath...

#122312
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Grandpa bought our 3yr old daughter cute little 14k ladybug earings &two weeks later the paint fell off. When we tried to get a replacement, they were wanting a warranty certificate just to exchange. I raised a stink with sales lady when she said she couldn't...
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Company wrote 0 private or public responses to the review from May 28, 2008.
Anonymous
Anonymous

I am writing in support of the products I have purchased at J.C.Penney throughout the years. I am 60+ years old and my mother is 80 years old, and we have never had this type...

Anonymous
beinours***s

For those of you who haven\'t worked retail should probably give it a try. You all complain about such poor service when you should be quite aware of the place you are shoppin...

#122270
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I bought several pieces of gold jewelry, online, via J.C. Penney. They sent me a receipt stating the s&h would be $22.93. I waited for weeks for the order, and finally checked the tracking page where I discovered that Penney's allowed each of the different...
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Company wrote 0 public responses to the review from May 21, 2008.
Anonymous
Jessi

I had a similar experience with extended wait time and excessive, unmentioned shipping fees on a few gifts I ordered. Definitely not the best online experience! :(

#121682
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