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very poor customer service form JC Penney Ordered a three piece patio set on an internet special price $100. Got shipped only the table. They Initially said the set was $299 and table only was $100. We doubled checked the ad -- both theh text and the picture clearly...
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Anonymous
caddialac man

The internet store and the physical store are different. I bought Levis jeans for less through the online store than I would have if I purchased them in the physical store. Be...

#190550
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I ordered a gold chain recently in my local JCPenney store because they did not have the length I wanted. A week later I received it and was not happy when I opened the box! It didn't look like 14K and wasn't heavy as my other 14K jewelry. I then walked over...
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Anonymous
Anonymous

Th hats and outrage...*** jews

Anonymous
Tyler

14k gold is not pure gold to begin With. It\'s 14 parts pure gold and 10 parts Are made up from other metals such as zinc,copper,nickel (mostly old white gold). Making 24 p...

#187572
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My mother bought a product online for my grandmother for Mother's Day on April 22th. They said it would take 7 to 14 business days for her to receive the item. Before Mother's Day my mother called again and asked where it was at. They told her the order was...
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Anonymous
On my honor

Just Me,I think that you are wrong. I went to Walmart and had poor quality service given to me. I even went so far as to contact the company and got to talk to the store man...

Anonymous
caddy man

Let me get this straight, you and your mom are perfect without ever making mistakes in your life? As far boycotting the company, I find this a bit harsh. Sometimes the ...

Sand Lake, Michigan
#183401
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I reside in Emporia Kansas. It is a small town that has encountered several setbacks. This is due to economical setbacks, limited merchandise availability and imcompentant and unprofessional employees. We have had a large distributor close just recently and I can't...
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Anonymous
.

i went to shopping with my mom today and when we about to check out and pay for these items, those staff just laying themself chatting with eachother,totally ignore us. and we...

#182251
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The staff who works in Jc Penney stare at you if you are touching or trying on things. They are very rude. This has happend to me in FL, and in NY. I guess all JC penney chains are rude & disrespectful, they ripp you off. Like in brochure they lower the price but when...
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Anonymous
OhioJCP***ociate

Seeing as we were robbed, my store is NOT to open the drawer for anything other than a sale. We don\'t even give change to any kids either for the rides. Sad, but a fact of li...

Anonymous
Anonymous

They were ranked #1 in customer service for the past 2 years straight. Im sure they had a perfectly logical reason to stare at you. Why not ask them? They ALWAYS take care ...

#180509
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Jcpenney in Saint Louis, Missouri - JCP jewelry ***!

my husband bought my engagement ring 8 months ago... weve been married two weeks. my wedding band is completely tarnished! from 2 weeks !!! thank god i bought the "Protection PLAN" but, i go to get my eng ring cleaned and she brings it back with the diamond in pieces and says i will have to pay to replace the diamond because it fell out!! This is so wrong! I dont have the p. plan on this ring either. Not to mention he pd 1500.00 for this ring and a few weeks later it was "on sale" for 750.00.
#178674
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Money's been tight the last two years so I wasn't able to buy new clothes every year like I used to. I had to skip two years. Yesterday, I went into the shirt department at JC Penney to buy some new shirts. I was stunned by the shoddy quality of the shirts...
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Anonymous
Ed

I have also noticed the difference. The Stafford Oxfords made in El Salvador feel \"heavier\" and have lasted much longer. I wear them every day. I would love to find some ...

Anonymous
Mitch

I have horrific experience at J.C. Penney - Briarwood Shopping Center in Ann Arbor I asked for General Manager Mark Hollenbaugh but he will not available all days,for all day ...

#178421
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Ordered furniture online from JCP with the understanding based on a website advertisement that I also got the deferred payment option for purchases over $299....I spent $800. Two weeks later when the credit card bill arrived it did not show the deferred billing.......
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#178360
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WOW!!! Treated so bad!!! Before leaving the mall, through JC PENNYS we bought a drink. My son dropped the drink by the bathrooms. While I was trying to clean it up, a worker said to me so ugly, DID U CALL ANYONE TO CLEAN THIS UP, as I was on my hands and knees, with 4...
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Anonymous
GET A CLUE

Your son spilled a drink in the store...I would appreciate the fact that you attempted to clean spill, but put yourself in their shoes. If someone would have slipped, the stor...

Anonymous
Kat

Wow IRISH do you have nothing better to do than to go on this website and insult people to make yourself feel better? If you have nothing intelligent to say then stick to web...

#177717
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Dear JC Penny Customer Service. My name is *****, I would just like to drop a few words for the superior customer service I received yesterday (3/27/2010) at my local JC Penny Store (Greenwood Mall in Indiana). I was so impressed with the service that I got, it was...
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Anonymous
Anonymous

Replacing gift cards are never easy. Everyone these days says treat it like cash. However Penney\'s does a fantastic job at replacing gift cards! He handled it well - but t...

#176586
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