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We bought a sofa on 2/23/08 and hoped to have it on the date of our daughter's graduation party. They've charged us for the deposit and the initial delivery was 8-10 weeks but now 4 months have past and every time We call them they promise a new date but never...
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Belvedere Tiburon, California
#124961
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I have had my Credit Card since 1979 and always made my payments ontime and since I had Medical Problems and had to file bankruptcy do to a not fault accident we were in my husband had to have surgery and the woman didn't have Insurance so we ran into Medical...
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Anonymous
why

Allen, I find your response harsh. Also, if I knew where you worked, I would boycott your business for the rest of my life. So, the message I am sending out is this: don\'...

Anonymous
Allen

I hate this for you like many Americans you only did what you had to do. I truly hope you can get your card back but if not let this be a lesson to you and everyone else. I am...

#124814
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Bought one furniture piece that was delivered broken. Took months to get them to pick it up again and refund money. Finally did. Took a chance and ordered coach/loveseat on 2/3/08, paid in full with credit card. As of 5/28/08 (almost four months later!) NO FURNITURE....
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Anonymous
Allen

Reading things like this does not suprise me. As a former associate working at a JCPenney store I helped to load up a new boxed up bed for a couple twice at this store. These ...

Anonymous
Get your money and RUN!!

They are horrendous and very good at washing their hands. If you don\'t have the furniture yet, get your money back and shop elsewhere! I was sold a sofa and told it was leath...

#122312
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Grandpa bought our 3yr old daughter cute little 14k ladybug earings &two weeks later the paint fell off. When we tried to get a replacement, they were wanting a warranty certificate just to exchange. I raised a stink with sales lady when she said she couldn't...
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Anonymous
Anonymous

I am writing in support of the products I have purchased at J.C.Penney throughout the years. I am 60+ years old and my mother is 80 years old, and we have never had this type...

Anonymous
beinours***s

For those of you who haven\'t worked retail should probably give it a try. You all complain about such poor service when you should be quite aware of the place you are shoppin...

#122270
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I bought several pieces of gold jewelry, online, via J.C. Penney. They sent me a receipt stating the s&h would be $22.93. I waited for weeks for the order, and finally checked the tracking page where I discovered that Penney's allowed each of the different...
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Anonymous
Jessi

I had a similar experience with extended wait time and excessive, unmentioned shipping fees on a few gifts I ordered. Definitely not the best online experience! :(

#121682
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I recently bought a pair of shoes at the J.C. Penny store in Ardmore, Oklahoma. I used a $10.00 off coupon for a pair of shoes that were $19.99. When I got the shoes home, I realized they didn't look good with the outfit for which I bought them. I went immediately...
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babygirl88
babygirl88

Some stores are horrible. People are so rude and inconsiderate. But people also need to realize there are some good associates that are good and caring!

Anonymous
Rose

I haven\'t had a bad experience with JC Penny but I have had bad experiences with young kids and young managers at other stores. It seems to be a trend that no one cares about...

#121528
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JC penny's sofa's are *** after a year ,two of the spring strapes broke in half, We purchased a extra warranty only to find out it cover stains maybe the salesperson misrepresented the warranty, They sent us replacement spring and told us to find someone to put...
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Anonymous
Relentlesskm

We purchased a extended warranty & we were told it covers all mechanism, parts, labor, tears, stains & sratchs on are 2-recliner leather sofa, 2-recliner love seat &am...

Anonymous
Hyri

Oh, if you only knew how they love your car and still talk about it.Personally, I am remembering the 5 hour drive from Chapel Hill the day it sneowd in Raleigh. Hope you keep ...

#118461
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im sooo pissed! i found out pennys' buys from a company in china, wait maybe japan. whatever and they use DOD AND RACCOON FUR in there products and label it faux! boycott pennys! also ive found out that mmars(yes two m's) a candy company fund cruel unneeded...
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Anonymous
Hogwarts Student Zachary

What have you been smoking Bloody0ninja0girl?

Anonymous
Barry

W H A T? O K

#117501
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I was turned down for a Credit increase by JC Penney (GE) because of something a credit report says. I was turned down automatically in 2 seconds. They didn't take time to check anything! I have a great FICO store and literally no debt except house. I checked with...
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KjerstinS
KjerstinS

I will like too connected whit my e-mail account service. :grin :grin

Anonymous
Gamma

I believe I have been a victim of a recent ploy by GEmoneybank to stop sending statements to seom individuals. I have been a stellar customer, always paying my bills in full a...

#115230
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JCPenney has not fullfilled a catalogue order and will not refund my money. I am left without the merchandise (furniture) and no refund (I paid in full with cash). Also when and if they do refund my money I will not receive the shipping and handling back ($274). I...
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Anonymous
Anonymous

First off the department did not steal your money, if anyone did it was the company. Second, try contacting someone besides the truck company to find out what happened before ...

Anonymous
Anonymous

Always contact the manager. If not go to the assistant store manager. If not the store manager. If not, corporate. This chain ALWAYS works with penneys. It never fails :)

#115073
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