
JCPenney
Reviews and Complaints
JCPenney Reviews
I recently had a terrible experience with JC Penney Custom Decorating. After spending $4K with a decorator, I have not spoken to her since the day we made the purchase.
She has not returned calls even though the shippment was late and incomplete. I am still waiting for the majority of the merchandise I purchased (along with repairs on one item that was already installed).
We spoke to her manager, whose response was "well, crazy things can happen in decorating. I've been in the field longer than you have, but you should know that crazy things happen when you go custom." I will never purchase anything from this store again.
I Fell & hit my head on a table and then on a cement floor at Jc Penney, Puyallup, Wa.
I just spent a ton... a few months later it's all tarnished and ruined.
What do I do? It was supposed to be real. From jc penny.. I have so many items..
all jewelry bought at the same time. Samdianebrand@***.com
I purchased a Christopher Madden compforter set. It did not stand up to the quility that I expected.
After it was cleaned it was lumpy and not a nice apperance. 8)
Did not put japanese thermal straightening on hair
Mike
Credit Card
JCPenney Furniture SUCKS
I am writing in support of the products I have purchased at J.C.Penney throughout the years. I am 60+ years old and my mother is 80 years old, and we have never had this type of experience in dealing with Penney's.
I have indeed had problems with a few of the items I purchased there, but the store has always stood behind their (sales) deals. I don't believe we can expect things to be like they were when we were younger. After all, almost everything we buy now is made out of this country and good workmanship isn't always a foreign manufacturer's main concern.
I must say, however, that never has the management at J.C.Penney ever turned their backs on any of the sales that they made to me or my family and friends. I hate that it happened to you, but believe a manager could have rectified the situation.
J.C. Penney ripped me off!
Manager's Attitude
We purchased a extended warranty & we were told it covers all mechanism, parts, labor, tears, stains & sratchs on are 2-recliner leather sofa,
2-recliner love seat & are single recliner! But, after we called to file a claim because are handle on are sofa's recliner would not open or recline (it looks in perfect condition but don't work) J.C.
Penny Customer Care Supervisor told me we don't have any extended coverage on any mechanism or parts only on scratches, tears & stains & this supervisor told me to call the store we purchased the furniture at and discuss my warranty I bought with them! The sales people are "BIG FAT LIERS" & "YOU MUST READ ALL THE FINE PRINT BEFORE YOU SIGN YOUR PURCHASE"!
DON'T BUY FROM JC PENNY IT'S JUNK & THEY LIE & BECAUSE THEY DON'T: "SAY WHAT THEY MEAN" & "MEAN WHAT THEY SAY"! GO SHOP SOMEWHERE THAT STANDS BEHIND THEIR WARRANTY THAT THEY SAY THERE SELLING YOU & THAT STANDS BEHIND THEIR PRODUCT TOO!
Jcpenny's kills dogs!
Credit
First off the department did not steal your money, if anyone did it was the company. Second, try contacting someone besides the truck company to find out what happened before complaining about it.
Yes they should have let you know if it was cancelled, I've gone through this myself waiting over a month to finally get the merchandise but I did get it. If they cancelled your order it wouldn't have been sent out which means they wouldn't have charged your card (Making an assumption you used a card since just shipping was $274).
Yes you received a receipt but that's just to show you ordered it. I would suggest you buy items in stores from now on seems like this was a little too much for you to handle.
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I was an installer for custom decorating for three years minus two weeks because after three years there is a company match for your retirement. I worked hard , most of the decorators liked me,as well the customers .
I trained two installers that were not really ready when I was let go,for not keeping up the proposed quota.
You can not hit the mark if the mark is not there.I feal that I was treated very unfairly.
The chairs were not where they were supposed to be. The area was so crowded with tables and chairs so close together.
I could not help but fall. there was no room to move easily in the shoe department. I fell because the heel of my sandal hit one of the out of place chairs, not because I was fainting or anything like that. I still suffer from falling.
I am not the same person as I was before the fall. Not at All!!
If the reason you fell was their fault, then they should have to pay. But if you just lost your balance and fell, they cannot be responsible for that.
I could understand if the floor was wet.
You make no reference here as to why you fell. So I cannot support your complaint.