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This person, so called Brian Ruiz who is the "store manager" at the JC Penny in Manhattan Town Center, Manhattan, KS. is the most irresponsible, self centered, manipulating, and dumb person I have ever encountered in my life, I will NEVER go back to that fricking store...
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5 comments
Anonymous
#1112758

He is an awful manager! He treats his employees like *** especially females!! He doesn't know how to manage a store or employees!! He is 2 faced egotistical ***! I wouldn'...

Review
#278784 Review #278784 is a subjective opinion of poster.

Jcpenney in Greenbelt, Maryland - I Witnessed This

J C Penny in Columbia Maryland Susan helped me numbers of times thankful they have her on Sunday she had problems with her schedule watched the whole thing to see what it was about she called MOD another associate came up he argued with her for a while when MOD said call us at this EXT. He was still arguing with her he didn't let her pick up Susan was in tears and she is not new there she been there for a month she is always carrying a smile thanking me for shopping here with smiles on her
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3 comments
Review
#277997 Review #277997 is a subjective opinion of poster.
Loss
$40
20+ year of JCP credit card, with unlimited credit limit, reduced to 200. Bills always promptly paid, I have OUTSTANDING credit, own my home free and clear. Recently made catalog order, 200.00, of which not all would have been kept. Went to purchase store items...
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1 comment
GECapitalCares
#388216

I\'m sorry you\'re experiencing problems with your accounts. We\'d like to help. Please email me at gecapitalcares@ge.com with the following information: - The full name as...

Review
#277709 Review #277709 is a subjective opinion of poster.
Went to JC Pennys to buy some clothes for my oldest sons senior pictures. Got home from shopping later on that night. Pulled clothes out of bag. The jacket still had the ink tag on it. Called store and they said no problem just pop on in and we will take it off. Only...
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7 comments
Anonymous
#493022

It is aggravating to come home and find the ink tag . It happens. The cashier can\'t be perfect as we are not and mistakes happen. They aren\'t on every item and not in the sa...

Review
#276187 Review #276187 is a subjective opinion of poster.
Loss
$100
I was given a silver bracelet for my 50th birthday as a gift. I wore it about once a week to work. One day as I was sitting at my desk, the bracelet fell off and onto my lap. I thought the clasp had come undone even though it had a safety on it. To my surprise, the...
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2 comments
Anonymous
#381000

Well, you were wrong in wanting something done about it after the stated 60 day period, but as a jcpenney associate, I know that they could have done something about it if you...

Review
#276080 Review #276080 is a subjective opinion of poster.
After ordering online, I began receiving multiples promotional emails from JC Penney each week. Having made several attempts to unsubscribe and seeing a screen each time that I'd successfully unsubscribed, I continue to receive these unwanted emails. I've...
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1 comment
Anonymous
#366704

That happened to me too. I finally had to designate them as \" Spam\" but somehow a few slip through the cracks and show up in my regular email every now and again. It was ...

Review
#271622 Review #271622 is a subjective opinion of poster.
I purchased family room drapes from Penny's - when they installed they were cut wrong - sent back for correction - 2nd time still too wide sent back for correction again. 3rd time correct width but would not open or close (told that is the way they are) drapes that...
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1 comment
nikalseyn
#364241

JC Penny is no longer a company you can count on for quality products and service. Therefore, no reason to shop there any longer. I\'d try to cancel everything and get out whi...

Review
#270418 Review #270418 is a subjective opinion of poster.

Jcpenney - Jc Penney's of Pleasanton California

On Oct 21st around 2pm I went to the JCpenneys at Stoneridge Mall Pleasanton California to return a blouse I purchased for my daughter on the 15th of October since it did not fit (too tight) The blouse with black vest and necktie it was a XL (14-16) size. The cashier looked at the blouse that came out of the plastic bag and she said this looks used .. I said she tried it on but it didnt fit. So she said I would have to call my MOD .. Devra (mgr) arrived and looked at the blouse and said this was clearly used .. I said no.. She tried it on but it was too small she couldnt even button the blouse. She said well its clearly used but I'll go ahead and take it back. the way she spoke to me was very unprofessionable and humiliating. If she thought it was used so by take it back ? after giving me a refund I went back downstairs to the girls section to look at their rest of the blouses and sure enough the material of all the blouses of the same style and color clearly had a wrinkled look. I took a picture of the rack just to show people it was the material made it look wrinkly ..
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Review
#269742 Review #269742 is a subjective opinion of poster.
Loss
$16
My husband relocated to another state for a job, so I got on-line to shop for furniture for his apartment. I ordered a king bed & dining set from JC Penney clearance section & used an additonal 20% off. Checked status after 6 days shows order was cancelled. Called JC...
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18 comments
PhysicalBirman262
#1704150

This just happened to us again!! Years and years we have supported Penney’s. First time was at Christmas and now a couple hundred dollars of sommer clothing for my 70 year old...

Review
#269385 Review #269385 is a subjective opinion of poster.
I visited the store yesterday in Corpus Christi and I walked from the mall entrance to Jc Pennys nobody spoke I stopped and looked at the accessories and the associate didn't speak at all. When I went up stairs to the children's department a lady did speak she...
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4 comments
Anonymous
#482080

Why did you not speak up if you needed help. They are not mind readers. For all they know if they approached you asking if you needed help you could have told them to *** of...

Review
#267562 Review #267562 is a subjective opinion of poster.