JCPenney
Reviews and Complaints
Sent return for credit via priority mail need credit
Dis satisfied in JC Pennies customer service Big Time!
Rude manager
Not happy with J C Penney Home Store
Higher Prices with lower prices still on the tags
When shopping with my family last weekend my father picked up a pair of pants at JC Penney there were 2 prices on the price tag. The sticker said $30 but the tab at the bottom said $22.
All the other pants on the rack had the lower tab with the $22 cut off. Out of curiosity I took it up to the register and was told they were $30 and wasn't sure if they could honor the lower price. It was more than just that pair of pants a bathing suit I was looking at for my daughter had a $20 sticker on it and if you pull back the sticker the price on the tag was $15 and another pair of pants were marked $35 and if you pulled back that sticker the price on the tag was $22...That is a HUGE mark up!!
I will never shop at JC Penney again!! I hope this comment helps other unsuspecting shoppers of JC Penney!
Furniture do not buy from JC Penney
Order not fulfilled!
$25 late fee for $28 balance
I have always paid my entire balance on all my credit cards. All cards are set up for auto pay through my bank except JC Penney card which doesn't give us that option.
I had purchased items for about of about $2 in late August using JCP credit card. I have left the country on September sixth to attend a wedding in Australia and returned on the 25 th morning. Left for Dallas on the 26 th morning to attend another wedding and came back on the 30 th late night . When i went through all the mail i realized that the JCP bill had come while i was away.
I totally forgot that this is not set up for auto pay. The due date was September 23 rd. It was about 11 p.m in the night and i still called customer service to explain why i did not pay the bill. The person whom i spoke to said that a late fee of $25 has been added, and she cannot make any adjustment.
I end of paying about $53 and cancelled my credit card.
I was a gold card customer for a long time and always paid the balance in full.
Sometimes due to unavoidable circumstances these things happen. I was late only by a week and it is so unfair to charge this late fee in this case.
JC Penny stopped carrying the clothing line East 5th line
The East 5 th clothing line was fantastic! I loved it! I have a wardrobe of it. It was reasonably priced, of good quality, and modest. Weekly i used to check for what was new to go with what I already had. Very business like in many nuetral colors. Slightly fitted. Now they are carrying nothing like it! Not even Jones Wear!
There are still women who would like skirts that that are longer and more business wear in nature.
No wonder they have continued to loose money. I hardly shop JC Penney! Great move CEO! You blew it!
Will JC Penney be the next retailer go under? I'm not shopping there anymore!
Bras
JCP no longer carries Cabin Creek clothing line!
Loyal JCP Credit Card Holder Account closed
East fifth ave
What happened to penny's
Unfair labor practices
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The fact that you think employees on the sales floor have authorization to mail you items is hilarious.
If I was an employee at JC Pennies I would have offered to call the customer back and tried to find the missing shoe and had it sent to her home.- LMAO.. you expect too much. First off.. you need to visual confirm the purchase with the store. No store is just going to give you a right shoe in the mail. Secondly, you should be mad a customer rifled through the boxes and pranked you or even stole another shoe out of the box.
Customers are the primary reason JCP is going out of business.
They want excuses for having exemplary service but they don't act exemplary themselves when they walk into the stores. The customers rob and steal from the store, don't pay their credit charges, have bad days and take it out on the workers and instead of working with the stores.. they try to handle stuff that needs to be handled in person.. over the phone with unrealistic expectations.
You didn't even try the shoes on in the store and left with a box of 2 left shoes.. not two left feet lol.. you should always check your merchandise before or at the counter. Because of middle class and working class want for less prices.. workers get paid only minimum wage. .. so they do minimum work. You want better stop dumping on retail workers and stores and start holding up your end. Be a better customer with realistic expectations. you will be happier during your shopping experience.
If the first store was closer I would have taken the shoes back and got a refund if they didn't have replacement, instead of whinning about how well you liked the shoes. Didn't you try them on in the store?