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I ordered (2 orders) from JC Penney online. The day that I received notification that my orders were ready to pick up is the same day that the mall JC Penney is located had a fire (Westfield Galleria Mall, Roseville, CA). JCP unfortunately had fire damage and many...
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Anonymous
mr.customerservice

I work in customer service. For a different company though. I can almost guarantee this lady ordered wrong, and was entering in the wrong e mail address or not putting in all ...

#207957
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JC Penny allowed them to cheat me to. They trick you into signing up and then charge you $9.95 a month. They claim they tell you up front, but they just says something like signup for email alerts on deals and save $10 off this order. You say OK - and then they tell...
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Anonymous
what the world

I think you are mistaken about something here. The reward program is free. I get emails from the company all the time and I don\'t pay $10 a month ever for the services. ...

#204460
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I have shopped at JC Penney for years and this fall I bought several St Johns Bay petite sweaters, shirts, slacks and work out clothes. Almost every piece of clothing has literally fallen apart at the seams in one or two wears. The seams come apart in the oddest...
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#204205
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10-16-2010, Visited store in Cedar Hill Tx. Selected marked-down leather jacket. I approached register, received pricing information, wrote a check for the jacket. The register displayed some non-approval gibberish. The employee on the register said, "your check was...
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Anonymous
Anonymous

\"I should not be penalized for managing my money.\" Does using a check count as \"managing money\"? Does using a Visa mean your money is not \"managed\"? Please help me un...

Anonymous
Anonymous

\"I should not be penalized for managing my money.\" Does using a check count as \"managing money\"? Does using a Visa mean your money is not \"managed\"? Please help me un...

#202939
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I purchased a gift card with my debit card, the money was taken out of my bank account, yet the card did not work. After three weeks of speaking to the store manager, the gift card company, and JCP corporate the situation has still not been resolved. As of today I have...
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Anonymous
Jen

Yes I had a gift card and I had the reciept and JcPenny still refused to honor it. JCP looked it up in the system saw there was a balance and still would not honor the gift c...

babygirl88
babygirl88

well its something to do with the people that handle the jc penney credit cards... Problems with those cant be handled by the store managers they have to be handle by the peop...

#202491
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i went to jcpenney to get a dress an i went to the counter to buy it but it had the wrong belt wit it so i told the lady an she said ok we will *** 10 percent an we was bout to pay for it wen dis other man that work there came up an was like the belt is ova there on...
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Anonymous
Let me guess

Let me guess...Based upon how you speak,(ova, an, wit, dis) your a black filthy monkey arent cha? Stinkey disgusting n--g-g-er get over it monkey

#200630
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I have been a JCPenney customer for many years and have purchased quite a few pieces of fine jewelry. I have purchased the lifetime warranties several times, but didn't use one for sizing until 3/10. The ring I sized was yellow gold with white gold prongs or so I was...
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Anonymous
pl

They do not stand behind their mattress warranties either.

Anonymous
LMFAO

:grin BlingBling, U nasty!

#197004
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very poor customer service form JC Penney Ordered a three piece patio set on an internet special price $100. Got shipped only the table. They Initially said the set was $299 and table only was $100. We doubled checked the ad -- both theh text and the picture clearly...
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Anonymous
caddialac man

The internet store and the physical store are different. I bought Levis jeans for less through the online store than I would have if I purchased them in the physical store. Be...

#190550
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I ordered a gold chain recently in my local JCPenney store because they did not have the length I wanted. A week later I received it and was not happy when I opened the box! It didn't look like 14K and wasn't heavy as my other 14K jewelry. I then walked over...
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Anonymous
Anonymous

Th hats and outrage...*** jews

Anonymous
Tyler

14k gold is not pure gold to begin With. It\'s 14 parts pure gold and 10 parts Are made up from other metals such as zinc,copper,nickel (mostly old white gold). Making 24 p...

#187572
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My mother bought a product online for my grandmother for Mother's Day on April 22th. They said it would take 7 to 14 business days for her to receive the item. Before Mother's Day my mother called again and asked where it was at. They told her the order was...
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Anonymous
On my honor

Just Me,I think that you are wrong. I went to Walmart and had poor quality service given to me. I even went so far as to contact the company and got to talk to the store man...

Anonymous
caddy man

Let me get this straight, you and your mom are perfect without ever making mistakes in your life? As far boycotting the company, I find this a bit harsh. Sometimes the ...

Sand Lake, Michigan
#183401
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