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I have had an account at JC Penney for many years. Today I received notice that they were increasing my interest rate, decreasing the time in which I can make payment after receiving the monthly bill and increasing the payment amount on my balance. All this is legal...
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Anonymous
Laurie

Its not JC Penney - its GE Money that is doing this. GE Money manages the JC Penney credit accounts. Expect a drastic credit limit decrease as well - GEMB is cutting...

Anonymous
Bill

What a shame in this economy this company should understand and try to help it customers. I hope things work out for your family JCPenney needs to wise up and put its customer...

#139222
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I purchased a Bulova watch as a birthday gift. I paid $160 dollars for it from JC Penny store. The watchband was too tight so I brought back the watch. Another watchband had to be bought so an additional $20 was added to purchase. I believe the store could have taken...
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#135401
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When we moved we up dated our billing addresses. For some reason JCPenney failed to up date that address and sent a bill to our old address. This ended with with the bill going to collection which was paid in full upon the first telephone call from the collection...
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Anonymous
Laurie

File complaint with the Office of Thrift Supervision. GEMB completely igniored my letters in regards to the problems they created for my JCP account. THEY ONLY RESONDED...

#134957
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Right now I am so angree. jc penney in lake grove NY , is the reason for that . I am also waiting for curtains since April 2008 . the decorator that was here said no problem with back orders. The week they were supposed to install it they tell me there is a back order...
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Anonymous
Ann Gerard

I recently had a terrible experience with JC Penney Custom Decorating. After spending $4K with a decorator, I have not spoken to her since the day we made the purchase. She h...

Anonymous
Anonymous Houston

The worst excuse for custom decorating is JCP Custom Decorating, nothing but unhappy customers. Every job that they do is a problem and a complaint waiting to happen.

#129893
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I fell on 2 chairs, they parted, hit my head on a table then on the cement floor, my but hit the floor before my head did on July2, 2008. Ambulance took me to the hospital, I went back to the same hospital 8 days later, then to my DR. who says I have a concussion. JC...
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Anonymous
slow healing wound

I was an installer for custom decorating for three years minus two weeks because after three years there is a company match for your retirement. I worked hard , most of the de...

Anonymous
Debra Anderson

The chairs were not where they were supposed to be. The area was so crowded with tables and chairs so close together. I could not help but fall. there was no room to move easi...

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Purchased mens l0K gold ring cost 214.00 on sale in Dec.2007. Did not get warranty. Had ring sized by them. Received ring in Jan.08. Ring fell apart in June,08. Tryed to have fixed by my Jeweler. Jeweler stated it was bad gold and casting was bad, had cracks all over,...
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Anonymous
Roger

got the same ring with 5 diamonds,found out later the ring was SILVER not gold as was listed..12 dollar valuebuyer beware

Anonymous
Anonymous

Fiance bought me an engagement/bridal set from Jcpenney. Had it immediately sized. Upon receiving the ring back the diamonds were noticeably dull.

#128664
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in january i purchased a dish set and comforter set from jc penny with in a month it started to fall apart.The dishes have cracks all over as if i had them for years and the comforter has been repaired 3 times. customer service told me that if it had been over 90 days...
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Anonymous
Wenonah FLesher

I purchased a Christopher Madden compforter set. It did not stand up to the quility that I expected. After it was cleaned it was lumpy and not a nice apperance. 8)

Anonymous
James Ibori

Hello, It is been a long time now,am sorry for entire loss of communication is was due to some problem I had lately,I am also happy to inform you about my success in getting ...

#128606
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I took my daughter to jc pennys to get the japanese thermal straightening, or so i thought that was what she was getting, paid 600.00 for a 35.00 chi treatment .I called the main office and they offered to do it over for 450.00 ,how stuped do they think people is .her...
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#127435
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We bought a sofa on 2/23/08 and hoped to have it on the date of our daughter's graduation party. They've charged us for the deposit and the initial delivery was 8-10 weeks but now 4 months have past and every time We call them they promise a new date but never...
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#124961
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I have had my Credit Card since 1979 and always made my payments ontime and since I had Medical Problems and had to file bankruptcy do to a not fault accident we were in my husband had to have surgery and the woman didn't have Insurance so we ran into Medical...
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Anonymous
why

Allen, I find your response harsh. Also, if I knew where you worked, I would boycott your business for the rest of my life. So, the message I am sending out is this: don\'...

Anonymous
Allen

I hate this for you like many Americans you only did what you had to do. I truly hope you can get your card back but if not let this be a lesson to you and everyone else. I am...

#124814
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