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2.3 Based on 248 reviews
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  • Customers like
    • Product 13
    • Customer service 4
    • Sizes available 4
  • Customers don't like
    • Customer service 15
    • Rude employees 14
    • Treatment 9

I purchased a blouse from the JC Penny licated in Memphis TN on Winchester Rd. Once I got home and began to get dress for a dinner party I noticed the sensor was left on the blouse. Which was a great disappointment because I ended uo not wearing the outfit I had just gone to purchase.A few days later I went back to the store and requested that the sensor be removed. Jeremy the store manager was VERY RUDE AND OFFENSIVE as if I had done something... Read more

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This is the last time I order anything from this store. It's 8:30 pm and my daughter who is in college has not received her arrangement. This is incredible! These arrangements are very expensive and it's not fair that customers are getting their gifts at the end of the day. It takes away all the fun from their special day! The person who answered the phone when I called told me they don't guarantee time, very irresponsible, of course they have... Read more

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  • From mobile
  • Feb 14
  • by anonymous
  • #1008079

I tooo loved cabin creek pants. I also like chic pants. I can not find either. It is very difficult when you wear woman sizes.

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Put 2 items in my cart and site wouldnt allow me to purchase them.

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I went to jc penney to the sephora dept. One of the employee there ,whom i will never forget of her cold hearted sinical behavior, kept looking at me and following me. I stopped to smell a perfum and she stopped too. So i asked her if there was a problem and why she kept looking at me like if i had done something. She said with a mirk on her face "i havent said anything to you" and i said , "true but the way your looking at me and staring at my... Read more

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I went in thinking I would like to have a root touch up down with this company. They had long hours open and clients seemed happy so I was happy with my job hours to find such a place. I have very dark brown hair and needed it lightened quite creatly which can be difficult. But am very understanding to hairdressers who had difficult so on and so forth. I never complain am a very sweet girl. I had a hairdresser take me back and apply lightener.... Read more

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  • From mobile
  • Feb 02
  • by anonymous
  • #1001777

Bought a appliance that got Delivered had to wait to receive it 2weeks after receiving it noticed it Not working properly contacted penny's about taking back we need a washer we have for kids the told us will take 48-72 hours to have a third party to set up a time to come get washer back all we have been doing is waiting should have bought from home Improvement store what a waste of time

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I went to the store and they ordered 4 blinds for me -- online- fast shipping so that was great however when I received them 2 out of the 4 were damaged. One has a big brown stain across the entire middle (the blinds are white so this was very noticeable) and the other blind was chipped right out of the box. I called the store to see if they would send me two new ones and then sometime over the weekend I would bring back the other 2 blinds. The... Read more

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Jcp at Roosevelt field mall lacks management skills. One of the managers whose name is Nicole was so rude to us during closing time. She rudely tried to get us out. I got her name from an associate when I came back to shop. This is not the first time I have experienced this. Another manager at the shoe department threatened to fire an associate a while back when I went to shop. She was ringing me up and she told the poor pregnant associate she... Read more

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WORST CUSTOMER SERVICE EVER... I WAS SCREWED OUT OF A GIFT CARD THAT WAS GIVEN TO ME AS A GIFT FOR CHRISTMAS. I PURCHASED A PAIR OF PANTS AND THEY TOOK THE FULL AMOUNT OUT OF MY BANKING ACCOUNT AND CREDITED THE FULL AMOUNT WITHOUT USING THE 25$ GIFT CARD. SO NOW THAT I RETURNED THE PANTS I WAS CREDITED THE AMOUNT TAKEN OFF MY BANKING ACCOUNT BUT NOT FOR THE 25$ GC!!!! I WILL NEVER SHOP AT THIS RIDICULOUS ESTABLISHMENT AGAIN. YES ITS ONLY 25$ BUT... Read more

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