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I have a very small balance and "thought" I signed up for auto-drafts to only discover those drafts were NOT being taken out! I have several auto drafts for small amounts and they always post in different forms on my bank statements. I wanted to pay the whopping $163...
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I didn't like
  • Will never darken a jcpenney store again
#1052528
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I used to buy all my clothing at Penneys but they gradually did away with the best line of clothing I knew and now am trying to find something as nice as the Cabin Creek pants and tops and have not been able to find a substitute any where . I bought my family'sclothes...
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#1052515
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We had a family portrait appointment at Gaithersburg MD location. Our photographer was Salma. Salma is such a professional and skilled photographer. She took our ever best photos in JC Penny. She suggest us lot of different family and kids poses. Poses for big portrait...
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I liked
  • Portrait staff
#1052387
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Short Review for May 08, 2017, Pc_service

Jcpenney
#1044594
I can't believe this big store has one register. I am handicapped. Walked everywhere to find a register. Unreal
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Short Review for April 07, 2017, Pc_service

Jcpenney
#1031152
CEO.....My wife and I went to one of your stores...and it was an incredible rotten experience. Do you know what is the state of your customer service? You should putting yourself out of misery and go chapter 11
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Cabin Creek Jeans Review

Jcpenney
#1028762
Have been a Penny's customer for years and now you do not carry cabin Creek pants any longer.I am a barber and have worn these pants for over 20years. Where can I order them now???. I still work and need to buy some. Mary 717-794-2420
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Short Review for March 28, 2017, Pc_pricing

Jcpenney
#1026828
2.5
1 pan in a box, was priced at $100, the register rang up $120. Gift cards were used, or we would never pay that price. We went back for a refund, and did get it. Pain!!!! Pain!!! Back to Walmart"!!
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Ordered a matress. Delivery "window" was 11a-1p on a Wed. Talked my 19 yr old daughter into signing for it. Showed up at 9 calling me at work 3 different times. Finally made them come back at the scheduled time. Box spring is longer by 5 inches!! Customer service...
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1.8
#1052274
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I have had several pairs of side elastic waist Towncraft casual pants. I am sitting in a twelve year old pair right now, as I write this . It has absolutely nothing wrong with it, in any respect. Please make and sell them again! It never fails to amaze me that American...
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#1052195
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JC Penny Milford, I shopped for 14 years and really got to know many employed there. Loyal customer for over 35. Karma, what you send out is what you indeed receive. Asked if something could be put on hold for later same day. Eminently clear a store closing brings out...
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#1051109
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I literally just made an online purchase at the store, got home and realized I purchased the wrong size. I called immediately & was told I can't edit the order although it says you can online. I thought we lived in the 20th century with great technology. Come on JCP! I...
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#1049807
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I am the parent of an adult autistic male. Jimmy only wears Towncraft full elastic waist khaki pants. I have tried calling, e-mailing and searching the web to find out how to order more of these pants my son loves. JC Penny has been no help and has stonewalled any...
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3.2
I liked
  • Good prices
I didn't like
  • Worst customer service
#1049500
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I have tried three times to order something on JCP.com, it has been cancelled each time (because it is not in stock). However, the item is still for sale on their website. The third person finally admitted it was because I was getting a price that was too low, which is...
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1.3
#1047890
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If there could be less than one star, I would pick that. I got an email today stating that my reward would be expiring. I tried to log on to my account, but got a message that the password was incorrect. I asked for a new password but did not receive one. So I called...
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1.0
I didn't like
  • Not helpful
  • Untrained staff and deceptive reps
  • Customer service
#1047605
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