filters
state:
Show
city:
Show
product:
Show
I have been shopping there for more years than I want to admit. The quality has went down hill with each passing year. They need a buyer that knows quality. I am no pro but I know quality and I could bring them back from the depths of ***. When you want something it is...
Read more
#1133472
Reply to reviews
I brought a LG refrigerator in June 2017 and it is defective. I started calling JC Penney and LG a week later and they still have not got a repair person to come and fix it and they will not give me my money back and pick up the refrigerator. JC Penney has to be one of...
Read more
#1130908
Reply to reviews
I️ have shopped at the J.C. Penney store #2832 Since you Open the 1st time  date 11/81 . But lately I'M having some Problems every time I received a promotional coupon from you by mail or text it seems the is up to your associate if I'M qualify or not ? For example #1-...
Read more
#1130762
Reply to reviews

Jcpenney - Representatives went ABOVE AND BEYOND to assist me.

Jcpenney
#1132814
It was out of stock
Comment
Show

Jcpenney - The discontinuation of cabin creek

Jcpenney
#1128578
1.1
Details
Why have you stopped selling cabin creek? As a plus size woman I could always count on a perfect fit with this brand. I have had to take apart an old pair to use as a pattern to sew my own. I'm not happy with JCPenney.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Jcpenney - Mexican music. Won't go back until it's gone offensive we

Jcpenney
#1118670
3.0
Details
Santa Maria ca. I am a long time customer.but we no longer shop in your store.this is America not Mexico.
Comment
Show
Customer service
Discounts and Special Offers
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Jcpenney - Jewelry delivered to store instead of home

Jcpenney
#1111740
I ordered the locket on 9/25. It arrived, according to UPS, at the Washington Square store on 10/3. It is now 10/7 and nobody can answer my question on when I can pick it up. In fact, customer service seems to be confused on my order and cant find it. I do have until 6/12 before I can get really upset. I will never do this again!
Comment
Show
We have had multiple service related issues with various JCP locations over the last 2 months, and another yesterday. Their stores are disgusting, employees on their cell phones unwilling to help, multiple cash register stations closed at peak times, stores looking...
Read more
1.3
I liked
  • Leaving the pig sty store
#1130487
Reply to reviews
I was about to complete an online purchase of dress shirts. JC Penny had a by one get another for a penny promotion. The website wouldn't apply the promotion I thought I was entitled to. I began an online chat with an agent who identifed as "Florence." It turned out...
Read more
2.9
I liked
  • Product offered
I didn't like
  • Way i was treated
#1130288
Reply to reviews
I recently moved to the east coast from the west coast, and therefore have a new address and phone number. I went to update my information on the credit card login site, only to be told that I could not update my address without my previous mobile phone (which is...
Read more
4.2
#1129136
Reply to reviews
Im keeping this post alive in 2017! I also used to be a JC Penney frequeny shopper. I've got a house full of cordless blinds by them, random furniture and a Cindy Crawford patio set that has held up really well. All I beg is that they throw a small bone to their long...
Read more
4.5
#1127199
Reply to reviews
I ordered two shirts from Penneys. I wanted them from inventory in the store so I could pick them up. The order system had a glitch and I was asked to call customer service, a misnomer if there ever was one. The guy that "helped" me, ordered the shirts to be sent to...
Read more
#1124702
Reply to reviews
I placed an order with JCP.com four days ago, they still have not shipped yet, if I would have ordered through Amazon or Wal-Mart I would have already received my order by now. It has been saying a label has been created for at least 2 days, still not picked up yet. I...
Read more
#1124508
Reply to reviews
I when to buy a bluse when got to the cashier she treat me iproper calling me mam.i mamita and i ask her for that have a reward but i don't have it with me she told you have to bring it but very nasty. She makeme upset i realy dislike it when they call mami. I think...
Read more
#1124050
Reply to reviews