filters
state:
Show
city:
Show
category:
Show
product:
Show
My microwave went out on me so I decided to order a microwave from JCP and immediately they pulled the amount from my PayPal account. On Saturday 3/11 I placed an order for the stainless steel but my husband really liked the black stainless steel. I called an hour...
Read more
Anonymous

Anonymous That's such awful service it's almost comical.

1.0
I didn't like
  • Charging me for something i didnt receive
Reply to reviews
JC Penny recently announced closing some stores nearby. It's no wonder since they are the only store where the customer has to pay for the store not having available stock on hand. JC Penny use to ship to the store for free but now even if you are at the store and the...
Read more
2.8
I liked
  • Items i have brought
  • Items i have bought
I didn't like
  • Shipping charges for ship to store when not in stock
#1022177
Reply to reviews
This is the second time I bought curtains the first time I ordered like 6 pairs of sheers. the order shorted me 1 single panel. instead, something that I did not want/ could not use was included in the shipment. Since, I must have thrown out the receipt with all the...
Read more

Short Review for March 23, 2017, Pc_description

#1024875
2.3
Item I ordered online not what description said!!! Royal velvet, Manchester draperies, WERE NOT LINED as it stated! Color is what I need, but not gd quality! I cald customer care, they could have cared less!!! Last time I order from JCPenneys, I will go back to Macy's!
Comment
Show

Jcpenney Coupon Review

#1023885
3.9
I have shopped at pennys for yrs. I love the store and always recommened pennys to my friends. This is first yr I didnt receive a birthday coupon. What happened to loyal customers. Very disappointed customer. Sadly i will not shopping as mych in our bismarck ND store. I shop daily.
Comment
Show

Cabin Creek Jeans Review

#1008079
I tooo loved cabin creek pants. I also like chic pants. I can not find either. It is very difficult when you wear woman sizes.
Comment
Show

Jcpenney Doorbuster Deal Review

#1007007
2.0
Put 2 items in my cart and site wouldnt allow me to purchase them.
Comment
Show
I am very disappointed on how your employees responded to a mix up on your part. I purchased what was supposed to be a shampoo/conditioner duo. To my surprise when I got home there was no shampoo but 2 bottles of conditioner. When I drive back to the store, the lady at...
Read more
1.0
#1021784
Reply to reviews
ON JANUARY 5, 2012 I WENT TO JC PENNEY AT WESTROADS MALL IN OMAHA, NEBRASKA FOR A 6:30 PM APPT. THE CASHIER CAME OVER TO TELL ME THAT SHE IS JUST LEAVING HER FULLTIME JOB ABOUT 6 MILES AWAY. I OFFERED TO COME BACK, BUT SHE STATED I SHOULD STAY. SHE CAME IN AT 7:15 PM...
Read more
1.0
#1020956
Reply to reviews
I called and requested someone with experience and time to work on my 7 years of growing hair. went in jcpenny hair salon in lynnhaven mall the Monday before thanksgiving. Explained that I have natural blonde hair, fine thin strains. The stylist put a body wave in my...
Read more
1.0
#1019897
Reply to reviews
On February 23,2017 I placed 1 order containing 2 items. On February 28 I received an email from jcp to pick up one of the items. The store employee told me only one item had been delivered. After waiting more than a week to receive an email stating my 2nd item was...
Read more
1.5
#1019692
Reply to reviews
Jcpenney - Terrible Customer Service
We purchased dining set from JCP.com on line on August 2, 2015. The chair that came with the set broke in February 2016. The repair person came and repaired it. The same chair broke again. Now it is over 16 months and JCP refuses to fix this chair. I called JCP head...
Read more
1.0
I didn't like
  • Customer service or quality
#1018390
Reply to reviews
I purchased an XL Columbia Weather Windbreaker and a Nike Sport Tee. The windbreaker fits like a tent - huge - much larger than ANY other XL item I own. It is labeled XL. The sport tee is practically see-through. It is way to shear to wear for any activity except maybe...
Read more
Anonymous

Anonymous What exactly is he looking for for free? I hate it when people say that in these type of situations. He purchased items and PAID for them and PAID for the shipping. The items ...

offconsumerpissed

offconsumerpissed They will take them back. If it's not worth the shipping costs to you, then you don't REALLY want to return them, you are just looking for something for free.

1.6
I liked
  • Potential selection
I didn't like
  • Them taking no responsibilty for items not as advertised
#1013666
Reply to reviews

Contact Jcpenney

Headquarters Address:
JCPenney Catalog
P.O. Box 8178
Manchester, CT
Phone:
(800) 322-1189
More

Companies similar to Jcpenney

Top Rated Products Manufactured by Jcpenney

I ordered two pair of athletic pants from JC Penny. I was never sent any updates for the order. I had to manually go in and check the status using the order number. 10 days later it showed I could pick them up at the store. I went to the store and there was only one...
Read more
1.0
I didn't like
  • Service
#1012914
Reply to reviews