JCpenney Complaints and Reviews

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JCpenney
Main address: P.O. Box 8178 Manchester CT
1-800-322-1189, , http://www5.jcpenney.com/jcp/EmailUs.aspx?refpagename=CustomerService%25252Easpx&refdeptid=&refcatid
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  • From mobile
  • JCpenney
  • Sep 01
  • by anonymous
  • #528550

Please bring back the stafford performance tshirt 2pk in BLACK or please let me know where I can get them. I used to buy 30 of them twice a year from my local jcpennys and sometimes online but now I can't find them in black anywhere AND I've searched over and over online, PLEASE PLEASE PLEASE PLEASE help. RN#9677 in black, thanks. .Rubenchace@gmail.com Add comment

     

  • Sep 01
  • Footwear and Clothing
  • Louisville, Kentucky
  • Clothing Items
  • 16

We want to buy the Cabin Creek line - who has it now that JCP lost their minds??? And why the *** do I need to enter at least 100 words? We are tired of stores thinking we will buy anything they put out there instead of what we had been buying that was a good quality item for a fair price. huki ohg fyjik jjmhgg hjkkhh mjmghh fgfth gfhg xhh hfh gfn fhnn huki ohg fyjik jjmhgg hjkkhh mjmghh fgfth... Read more

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  • Aug 30
  • Advertisements and Cons
  • Poor Customer Service
  • 23

i first wen into store BIG MAN'S DEPT. BOUGHT SEVERAL ITEMS. 2 OF THE SHIRTS DID NOT FIT. I CALLED THE STORE THE NEXT DAY KNOWING THE SIZES I NEEDED WERE THERE. THE SALES CLERK FOUND THEM TOLD ME I WOULD HAVE TO PAY SHIPPING.WHEN I RECEIVED SHIRTS ONLY 1 WAS SENT. WENT ON THE WEB SIGHT FOUND THE SHIRT PLUS A PAIR OF SHORTS. GOT MY CONFIRMATION THE NEXT MORNING CALLED BECAUSE I WAS BEING CHARGED... Read more

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  • From mobile
  • JCpenney
  • Aug 30
  • by anonymous
  • #527815

I too am totally dissatisfied. East 5th no waist pants were the only pants I wore. Please Bring them back Add comment

     

  • Aug 29
  • Supermarkets and Malls
  • Cranberry, Pennsylvania
  • Bad Customer Experience
  • 32

I had a bad customer esperience at JCPenny at Ross Park Mall Pittsburgh,pa. They were so rude... They have high negative attitude and no service mind at all. What happens to JCPennt? Her name is Tracy and Melissa at shoes department.. They call me by name. I have to ask her to stop or I will sue her fir sexual harassment... They raise their time like they can do it without getting trouble. So... Read more

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  • Aug 29
  • Supermarkets and Malls
  • Houston, Texas
  • Fitting Room
  • 24

At the San Antonio, Northstar Mall, JCPenney, upstairs in the woman's section, I went into the fitting room (which didn't even have a sign marking it as such, but I did hear someone else changing in there already) and it was like changing in a back alley. It smelled of old urine. I couldn't even concentrate on the clothing. I went to a different fitting room that was marked the second time but it... Read more

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  • Aug 29
  • Supermarkets and Malls
  • Houston, Texas
  • Fitting Room
  • 15

At northstar jcpenney in san antonio texas, I went into the fitting room (which didn't even have a sign marking it) and it was like changing in a back alley. It smelled of old urine and was dirty. I couldn't even concentrate on the clothes. I tried a different dressing room that did have a sign and it didn't smell of urine but it was filthy. I will never go to that location again. The boots in... Read more

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  • From mobile
  • JCpenney
  • Aug 24
  • by anonymous
  • #525534

I love jcpenney. Any problem you are concerned about could happen at any retail store. Mistakes happen. It's not the end of the world... Aren't we all adults here? Add comment

     

  • Aug 18
  • Footwear and Clothing
  • Oxford Shirts
  • 1
  • 1
  • 73

I am very disappointed at no longer being able to purchase the Cabin Creek wrinkle free Oxford shirts at JC Penny's. I loved purchasing and wearing them for over 20 years. They were a quality product at a reasonable price with a wide choice of colors and patterns. I cannot find a product comparable online or at brick and mortar stores. Apparently, JC Penney Corporation cares little about... Read more

Was this review helpful? 0 4

     

  • Aug 15
  • Supermarkets and Malls
  • Port Charlotte, Florida
  • Lingerie Coupon
  • 3
  • 3
  • 139

Hey Friends, I got a $10 off coupon from the JCP site online that said, "10 off $25" off clothes and various other store items. Saw they were having a sale on bras and wanted to buy a couple new bras. Went to town center mall in Port Charlotte, FL, tried on several styles and came back at the specified sale start time after a movie. Tried on a couple more bras then, cause ya'll know how hard... Read more

Was this review helpful? 0 2
 
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