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  • Customers like
    • Product 10
    • Sizes available 4
    • Staff 3
  • Customers don't like
    • Customer service 14
    • Rude employees 12
    • Wasted time 8

I visited the JCPenney is Stonewood mall today and my 6 year old daughter tripped through some sunglasses that were in the floor.. She stumbled to the ground and her leg scraped the metal shelf corner that they had there for the sunglasses ... She got a very long scrape in her leg and we were screaming for some of the employees to help, because I didn't know how deep her cut was, and I got so upset and disappointed a the customer service because what the JC Penney employee said was " her mom is there"... How can you say this in the middle of... Read more

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I was being checked out by this nice girl named Savannah. She was very patient and help me figure out which coupons I could use. Being as old as i am i get confused with all the coupons, discounts, and promotions, but she was able to take some time and talk through them and explain them to me. She was very sweet. She smile and said thank you. The experience was good and I will definitly go to the tanglewood location more instead of the valley view. 10/10 Read more

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I just recently bought a useless 7-in one record player from JCPenney that did not work. They sent me a second record player and that one also did not work. I am a senior and I do not drive. Both times I had to get someone to take these worthless products back to a JCPenney store. I did not want to chance them sending me another record player so I tried to purchase other items that equaled the value of the record player. To my surprise, my order was denied. My order #2016-0775-4022-6632 equaled a value less than what the record player cost... Read more

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Hello there My name is Mike I would like all the people of Facebook (J. C. Penny) to know that my two children Michael & Sydney had their money seized from their bank accounts by J. C. PENNY and its LAWYERS in the ammount of $500.00 to $600.00 . I realize my x-wife was not on time filing for her bankruptcy. BUT for J. C. PENNY to take money from innocent children. That to me is pretty low. A big corporation Like J. C. PENNY taking money from innocent children, WOW. I personally will never ever buy a dam thing from this store ever again, But I... Read more

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In sandusky,ohio, for some unknown reason, they put some kind of incense or stinky candles in the back of store in home area but once you smell it, it never leaves. Those of us with allergies, asthma and sensitivities will have to do elsewhere? Ive went 3x and each time left sick.1x i had to have personnel go to the back to get my catalog order so i wouldn't pass out..no employee could tell me why they put the sink stiff in the store. .did they have a water break or something? Sadly,goodbye, jcp Read more

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I went to JCPenney to shop their Saturday, one day only, $10 off $25 sale. HOWEVER, they do not have coupons in the store like other retailers nor do they mail them out anymore. They are only accessible online. Why should you need a coupon anyway? If the sale is what it says, it should be an automatic deduction at the register. Very disappointing. In addition, when I arrived at the store, they were have an Easter egg hunt for children in the store. This was was great idea, but not advertised. Again, why don't they tell customers of... Read more

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i made a large purchase of clothing in the mcdonough ga store on sunday today i decided to wear one of those items when i took it out of the closet i noticed the security button had not been removed, I returned to the store tonight to have it taken off but did not take my receipt with me, the same cashier that checked me out n Sunday was at the counter and treated me like I was a theif!! the manager Gwyn was no better I told her I did not have the receipt so she proceeded to take the bag from me and look inside as if she did not believe me,... Read more

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My husband is 6'4" and we shop accordingly so that his clothing fits. This morning another Stafford shirt went in the trash. The elbow with his shirts have ripped and been ruined not less than 50 times. Up until now we took full responsibility only coming to realize that we didnt do anything wrong. Stafford dress shirts are junk and I intend on telling every person I know until the day I am put in the ground. Like many companies, Stafford suckers people into believe they have found quality. Thanks for wasting our monley on yet another... Read more

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I am 24 years old and I have been doing hair for about 4and a half years now. And I worked for jcp for 1 and a half years and the other I was an assistant at a previous salon for a very high trained stylist. I recently just quit my job at JCP. I was a hairstylist there and I would just like to warn anyone that is thinking about becoming a stylist at JCP salon to not even waste your time. I have never seen a group of employees so negative in my entire life. The store manager was just plain rude and manipulative and the salon manager was just as... Read more

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I had several jcpenney cards, i worked 4 u IDIOTS 4 Christmas. lost a card you closed all of mine and opened one new one. i used it responsibly.I get a letter with an increase to 4,000.00 ?? i didnt want thst much. i went into sephora to buy beauty products. u declined my card. closed it. SCREW U & your bank. i have a caputal one card.macys,kohls go screw urself jcpenney. u lost a fNTASTIC CUSTOMER. I HAVENT WALKED INTO UR STORE SINCETHAT. STICK UR CARD UP UR ***. Read more

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