• Dec 30, 2014
  • Supermarkets and Malls
  • Lancaster, California
  • 20
  • REVIEW RATING 3/5

Jcpennys sucks. I just learned that an account was opened in my name in 2007 here it is 2015 and I just got a letter about it. When I tried to call and find how someone can reopen an account I had 30 years ago they gave me no answer. Jcpennys sucks when you need answers about a matter like this. I have good credit and never have been in a mess like this before. I have to find a lawyer to fight... Read more

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  • Dec 30, 2014
  • Footwear and Clothing
  • Cleveland, Ohio
  • Winter Boots
  • 1
  • 1
  • 31
  • REVIEW RATING 4/5

Since November 2013, I have been looking for a pair of new winter boots. At first I did find some at Target, but before I knew it, the boots were on clearance, but they still had them on the regular price of on the website. I was waiting for them to go toward the sale price again so I could buy them, but when I called the available store they didn't even tell me until it was too late, so I never... Read more

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  • Dec 30, 2014
  • Supermarkets and Malls
  • Buffalo, New York
  • Management
  • 1
  • 1
  • 34
  • REVIEW RATING 4/5

I will no longer shop there, sales associates are very rude! They do not help customers at all! Fitting rooms are gross and sales floor well lets just say I found more on the floor than the racks and this when they opened the doors this morning! Associates spend more time talking to each other than doing there job! I refuse to be treated rudely by your associates just because i share my phone... Read more

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  • Dec 30, 2014
  • Footwear and Clothing
  • Jeans
  • 25
  • REVIEW RATING 4/5

Ordered 12/25 from website. 3 of 5 in stock. In stock items "should" deliver in 4 - 7 business days. Shipping dates given on or before 1/1/15. Status I was given on 12/30 "IN PROCESS". 2 in stock "expected" ship dates 12/26. 1 in stock and 2 back ordered "expected" ship 1/1. No tracking. No updates. No emails. I have no clue when I will get my sons jeans. I want and need tracking! At least let me... Read more

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Order status is vague, useless, & confusing. Go to the store unless they upgrade their dinosaur of a website. Availability is a coin toss. Add comment

  • Dec 28, 2014
  • Supermarkets and Malls
  • El Segundo, California
  • Minimum Payment
  • 1
  • 1
  • 22
  • REVIEW RATING 4/5

I am not sure as I have made a minimum payment at least the last 2 months. Actually a little more and the amount I owe on my j c penney credit card has gone up 300 dollars. wtf is that all about. I will pay it off and never get another one from anyone but my credit union from now on. then at least if I pay the minimum on my account I owe less the next month. how do they justify on a 550 dollar... Read more

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  • From mobile
  • Jcpenney
  • Dec 27, 2014
  • by anonymous
  • #575213

Hi, I am working in jcp first colony mall, suger land, TX The coworkers are very mean and rude, no proper uniform or respect, lot of discrimination and corruption between employees based on relationship. Add comment

  • Dec 26, 2014
  • Supermarkets and Malls
  • Dummerston, Vermont
  • Shopping Cart
  • 5
  • 5
  • 33
  • REVIEW RATING 4/5

What happen to good ol fashion shopping carts? It really is inconvienant to attemp to shop in your stores with no shopping cart. I attempted to try and do some Christmas shopping with my grandson in toe, not an easy task since there was no carts. Never again! Luckily, Khol's is close by and they have carts! If you want to increase sales , you may think of helping the consumer. The tote bags... Read more

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  • Dec 25, 2014
  • Online Shopping
  • Online Order
  • 25
  • REVIEW RATING 3/5

I placed my order December 10, 2014. My merchandize was to be delivered within 4 to 7 business days. I elected to pick up my merchandize at a local JCP store. It's December 24 and I do not have my merchandize. Meanwhile, my JCP bill is in, and payment is due in two weeks. I called JCP.COM on multiple occasions and couldn't talk to a customer service rep because of the high call volume. I waited... Read more

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  • Dec 23, 2014
  • Footwear and Clothing
  • Bentonville, Arkansas
  • Shirt
  • 21
  • REVIEW RATING 4/5

I have been a loyal shopper of JC Penney since 1972. One of my favorite and best made items has been the long and short sleeved Cabin Creek wrinkle free stain free shirts. I could wear them with jeans or I could dress them up with a suit for work. This was a great item and it is disappointing that I can no longer find it. Over the last 5 years, I have gradually started shopping at multiple... Read more

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