JCpenney Complaints and Reviews

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JCpenney
Main address: P.O. Box 8178 Manchester CT
1-800-322-1189, , http://www5.jcpenney.com/jcp/EmailUs.aspx?refpagename=CustomerService%25252Easpx&refdeptid=&refcatid
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  • Jul 05
  • Online Shopping
  • Bowie, Maryland
  • Online Shopping
  • 14

Yesterday I ordered a few items online. This is the first time I have shopped at JC Penny in years. I received three immediate emails from them. They were all in succession (1) thanks for my order, (2) thanks for confirming your jcp.com registration and (3) JC Penny Customer Benefits, Re: Complete the JCPenny survey and claim your giftcard. After completing not one but multiple surveys and... Read more

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I WAS IN THE PINEVILLE STORE AND I HAD A POCKETBOOK WHERE THE ZIPPER HAD BROKEN THE SALES LADY TOLD I shouldn't be putting a lot of stuff in my pocket book ...I thought that was very rude I SPEND a lot of money in JCPenney .I was not trying to get my money back it was a exchange assoc0221 time was 7:57pm 07/02/14

  • Jun 30
  • Supermarkets and Malls
  • Photo Services
  • 5

I had a bad experience with jcpenney just recently. For the first time I had an appointment with them travel twenty miles to get to the studio just five minutes lates, they did not take me. It was my twins birthday they wanted to have their picture taking for the first time at this horrible place. I can't ever see myself going back there. The jcpenney's portrait studio should be close.... Read more

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  • Jun 29
  • Supermarkets and Malls
  • Indialantic, Florida
  • Oxford Shirts
  • 13

They are the best oxford shirts, both long sleeve and short sleeve. I have tried all of the other brands that have been posted and none compare to Cabin Creek. I have worn them for years. The fabric is great the sizes are true to size, the color selection is great, the monograming is always perfect, they launder well, the price is right. What else can I say, except why doesn't JC Penney's... Read more

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  • Jun 27
  • Shopping
  • Cleveland, Ohio
  • Cabin Creek
  • 6

i too have worn cabin creek for 25 years i am a cancer survor and have a hard time finding jeans and pants that are now comfortable to me and cabin creek are the most comfortable going i bought 10 to 15 pairs a year and am on my last 2 pair the rest i have worn till they fell apart this was a hugh mistake i too spent alot of money on tops shoes and shirts for my husband along with other things... Read more

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J C penny please bring bask the easy fit jeans I am almost out!!!!

  • Jun 24
  • Credit Cards
  • Clovis, California
  • Credit Card
  • 1
  • 15

I paid my bill 2 hrs late. My payment was due for 6.23.14... I paid it on 6.23.14. but because of a time difference the payment was about 2 hrs late... I got a Jcpenny card to help me (a college student with limited income) to buy clothing, and to start my credit. As for why it was late... I had fraudulent activity on my back account and it was frozen... after dealing with that and unfreezing my... Read more

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  • Jun 22
  • Supermarkets and Malls
  • Dubois, Pennsylvania
  • Unprofessional Stylist
  • 3
  • 26

My regular stylist moved and placed me with a coworker. This girl ran an hour late. Not only that but she was higher than a kite. I should have left but my former stylist had full trust in her so I stayed. Not only was she high she said she didn't have time to complete the service I had been booked for. For6 wks in advance. I told her the cut was fine. I didn't trust her to do my color any way... Read more

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  • Jun 21
  • Supermarkets and Malls
  • Lake Worth, Florida
  • Custom Draperies
  • 12

I met with a JCP consultant to order "custom" draperies for an odd shaped window wall. Everything was fine, until the installation. "CUSTOM" is a word Penney's does not know the definition of. There was a low point on the ceiling, and rather than do custom work (as advertised), they installed the curtains and they drag on the floor. When I complained, there was NO response! It was bad when... Read more

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Went to jcp portraits in bay plaza after being there 1 hour early people who were 10 minutes late was seen before me then there is a certain amount of pictures to be taken & I only got 9 pictures taken. There is no organization it's a mess you are only limited to certain background, online has more selection

 
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