• From mobile
  • JCpenney
  • Nov 29
  • by anonymous
  • #563373

I has been theor customer for so many years i really love everything but honestly their cashiers and managers at jcp in Manhattan new york. Are not as pleasant as they should be. I dont think i will come back there anymore. Just for a simple question they were more than rude and nasty Add comment

  • Nov 28
  • Footwear and Clothing
  • Stroudsburg, Pennsylvania
  • Pants
  • 25
  • REVIEW RATING 3/5

Went to order Cabin Creek cordaroy pants . They discontinued them. I would almost like to cancel my J C Penny card. Not happy with JCPenny.The cabin creek cordaroy pants were neat easily laundered and extremely comfortable. I have called cooperate and they said they would make note of complaint. I honestly did not feel that they cared. I would hope they would see all these negative reviews... Read more

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  • Nov 28
  • Footwear and Clothing
  • Las Cruces, New Mexico
  • Clothing
  • 2
  • 2
  • 92
  • REVIEW RATING 5/5

LAS CRUCES, NM MESILLA VALLEY MALL LOCATION-Went in this morning at 6:00 a.m for doorbuster deals. Had 2 full big bags full of t-shirts, blouses, PJ's, necklaces, jackets, scarfs, blazer etc… Over $200-$300+ dollars of merchandise. As I was getting ready to pay I asked the two attendants ringing me up if I could use my 20% off coupon along with my purchase for today. They told me I couldn't use... Read more

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  • From mobile
  • JCpenney
  • Nov 27
  • by anonymous
  • #562841

JcPenney and their advertising sucks! "Open Thanksgiving at 5 PM!" ***! Add comment

  • From mobile
  • JCpenney
  • Nov 24
  • by anonymous
  • #561548

My dad has been wearing Towncraft jeans for yrs. and has purchased them at JCpenny. I had planned to get him a couple pair for Christmas, but apparently you don't carry them anymore. Guess I will take my business elsewhere! Add comment

  • Nov 21
  • Online Shopping
  • Morgantown, Kentucky
  • Billing Department
  • 1
  • 1
  • 67
  • REVIEW RATING 4/5

I was very ill and didnt get my check in on time to pay my little bill. It was only a few days late. My new bill had $35.00 late charges added to my less than $50 balance. No explanation. When I researched how to protest this incredibly insane late charge I was given instructions that would befuddle a rocket scientist. forbidden from telephoning, I was told to write a letter with all details... Read more

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  • Nov 20
  • Luxury / Jewelry
  • Denison, Texas
  • Necklace
  • 69
  • REVIEW RATING 4/5

Me and my sister were Christmas shopping, I was trying to buy 6 necklaces of the same exact necklace. The deal was very good, one for $48 or 2 or more for about $23 each. So I had my little mature sisters (13 years old) to help me. Where the necklaces were placed it was like a round shelfs on a rounf table. They were all scattered. And some boxes were open and some closed so just were pop open... Read more

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  • Nov 13
  • Supermarkets and Malls
  • 5
  • 5
  • 57
  • REVIEW RATING 4/5

Not enough registers to check out at the KOP mall resulting in long lines. Had to put back the items and walked out the store. When customers are putting back the items they really don't put them back to the area where they picked them up so this is costing the company because someone has to put them back in their original place. blah blah blah blah blah blah blah blah blah blah blah blah blah... Read more

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  • Nov 12
  • Supermarkets and Malls
  • Iowa City, Iowa
  • Positive Experience
  • 36
  • REVIEW RATING 3/5

I haven't had any problems with the stores I have shopped at. All of the employees in Coralville seem very happy to be there and when I asked how the local store was doing during the JCP closures, they engaged in a thoughtful conversation with me. It was clear that management had communication more of a nationwide view of the store to them. Maybe this is why these employees seem happier? knowing... Read more

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  • From mobile
  • JCpenney
  • Nov 12
  • by anonymous
  • #556813

Jcpenny employees at the Montclair store. Are rude and lazy and the jewelry department lady's don't ever want to ring your items because they are on commission so they tell you to go to customer service lazy lady's!!!!!! Add comment

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