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2.3 Based on 182 reviews
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  • Customers like
    • Product 11
    • Sizes available 4
    • Staff 3
  • Customers don't like
    • Customer service 14
    • Rude employees 12
    • Wasted time 8

I look young for my age. I get that but there's no reason that I should be treated less of a human being because of it. I went to purchase a pair of shoes by Dadeland Mall in Miami FL and the woman at the register treated me like *** because I don't look the "part." I don't understand it. The concept that you have to treat people less because they look younger. Is it some kind of stigma? It needs to be buried. I'm twenty-seven not sixteen. I... Read more

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I am a very unhappy and disappointed customer. My siblings and I purchased a mother's day ring for my mother. I ordered the ring and provided my card information on May 17th. Then I was informed that a payment will not be processed until the merchandise is shipped. The ring was shipped on the 5th or 6th of June and the payment still has not been processed. I was told that there was a glitch in the system and the ring will basically be FREE. That... Read more

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I used to be a regular J.C. Penny shopper. However the last few times I've been there I found the experience very unpleasant. The clerks are VERY unfriendly and acted as if I was bothering them by shopping there. Ask them a question and you get a short snippy comment. You aren't greeted and once when I was checking out, the clerk barely made eye contact and did not smile once. VERY UNPLEASANT. The last time I went there looking for a dress for... Read more

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I love my Cabin Creek pants. I want to order more and can't find them. I really hope you did not discontinue them. That would be as big a mistake as hiring that crappy CEO that brought the business to its' knees. They are my favorite work pants. You need to bring them back.You need to bring them back.You need to bring them back.You need to bring them back.You need to bring them back.You need to bring them back.You need to bring them... Read more

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  • From mobile
  • May 30
  • #856679

I'm very angry as to how long I have waited for my order..it has been 9 days it was supose to be ready today and still isn't. Everythung I purchased was in stock at the store I'm picking it up from. I called and asked why or when they said today and still its not ready. Not happy iv never waited this long for anyrhing

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  • From mobile
  • May 26
  • #855110

No one could remove security lock after I paid for it Took 20 minutes of my time waiting

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I had a J C Penney account they have closed my account ! I had a no balances owing on my account too. I did however file bankruptcy on other charges (not J C Penney)? The card was my first, called a young modern account had a large open credit balance Over the years J C Penney changed credit handlers reduced credit lines, raised interest rates too. Previous I had J C Penney decorate my new home, with custom draperies appliances also bought 2... Read more

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Long wait! They let customers use the same coupon for half hour! I was in line for over 20 minutes, while this lady ABUSED the $10 off $25 coupon!!!! The coupon clearly states it is to be used ONE time per customer, per transaction. This policy isn't being upheld. I got so mad that I left, because the associate ringing the customer up allowed the customer to break her transaction up about 6 or 7 times. Not fair! I only had one shirt on my hand.... Read more

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I purchased some blouses from liz clairborne at jc penney at they tore up after the first use. Blouses were expensive and the material is so thin and cheap.they should be way cheeper for that kind of material.

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  • From mobile
  • May 12
  • #846608

I have purchased a tote bag from JCPENNY and I realized that the quality of the black bag is different from the other colors... black has a plastic look whereas the other colors have a leather look. I have call customer service last 2 days several times but got voice mail. I left 2 messages but no one returned my call. I can be reached at tosusangeorge@yahoo.com

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