JCpenney Complaints and Reviews

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JCpenney
Main address: P.O. Box 8178 Manchester CT
1-800-322-1189, , http://www5.jcpenney.com/jcp/EmailUs.aspx?refpagename=CustomerService%25252Easpx&refdeptid=&refcatid
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  • From mobile
  • JCpenney
  • Sep 24
  • by anonymous
  • #538030

I ordered a Twist by Jackie, opposites attract collection, twin bedding. Within a month it was coming apart. No help from any JC Penney within a 50 mile radius. Called customer service still no help. Now I'm stuck with $150 comforter that is useless. Add comment

  • From mobile
  • JCpenney
  • Sep 22
  • by anonymous
  • #537105

Doug at the store 1945 is *** his supervisor brandy and fired every one that knows bout them they got caught in the fitting room together so they made my life a living he'll so I'm going to make their I'm telling the whole world Add comment

     

  • Sep 18
  • Luxury / Jewelry
  • Gold Necklace
  • 116
JCpenney - Review about Gold Necklace
1 of 4

I purchased (2) Mens neckchains 1- 10k Gold and 1- Silver (2) Mens bracelets 1- 10k and 1- Silver all of which I found out to be not what I paid for, I went to have a watch battery replaced at my local jeweler and was offered a free jewelry cleaning so I took them up on the offer at which time I was informed that the 10k Gold Necklace was not Gold and was more likely to be plated. I asked how... Read more

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  • Sep 17
  • Supermarkets and Malls
  • Phenix City, Alabama
  • Tv Commercial
  • 6
  • 6
  • 84

I am an angry black female. For years TV shows, movies, and now commercials, have been showing black men with white women. The message is being sent that white women are better than black woment. 20% of black men now marry non-black women. You frequently have a commercial showing a black man with a white woman. I will NEVER shop at JCP again. I am sending this message to all my black female... Read more

Was this review helpful? 4 9

     

  • Sep 16
  • Footwear and Clothing
  • Online Purchase
  • 41

I ordered something from jcp.com, never got a call. When they finally did call I got the call on Friday. Monday I got a letter and the receipt where they had returned it due to failure to pick up! I called. They found my order and I went to pick it up. I had used a $15 off coupon online. but when they rang it up it was minus the coupon and the cashier wouldnt change it to the price I paid... Read more

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  • From mobile
  • JCpenney
  • Sep 16
  • by anonymous
  • #534753

I'm glad no one cares bout jcp in Bg bc u let the manger f*** his supervisor that is so nasty want be back and there so rude there and they never help customers bc the manger head so up his supervisor *** that he can't see straight I'm over that store not happy with it no more Add comment

     

  • Sep 15
  • Shopping
  • Overland Park, Kansas
  • Poor Customer Service
  • 45

Jcp in Bg grow some balls but messing with the wrong ppl the manger is f*** someone so close in the store I'm glad he still has a job bc he fire my baby bc she knew bout him I hope he gets something a jacks can't get off and her to u want ever see my money in that store agin thanks I hope u see this bc you have messed with the wrong person and I hope ur boss see this maybe u should stop f*** at... Read more

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  • From mobile
  • JCpenney
  • Sep 15
  • by anonymous
  • #534487

I went to jcp and the manger rude he sleeping with someone that works there and is fireing every one that knows bout them if ask me that store *** up want be back in thanks Add comment

     

  • Sep 15
  • Supermarkets and Malls
  • Dickson City, Pennsylvania
  • Unprofessional Salesperson
  • 47

I was shopping in the Viewmont Mall and after waiting for a salesperson for about ten minutes was finally being helped. The item I was interested in had to be ordered from the catalog and the girl could not find it, so I said I would get the floor sample to check number since i was closest to the sample. While I was getting it, she went to another customer and started waiting on her even though... Read more

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  • Sep 12
  • Supermarkets and Malls
  • High Prices
  • 1
  • 1
  • 27

Jcpennu prices are a little bit to high I go into the store and there's Levi jeans for 130 dollars and then I went to the girls section and a pair of Arizona skinny jeans I believe 50 dollars for just one pair what it that the prices were never to high! a pair of pants shoukd be listed 15-25 dollars! The sales price are rediculouss i would rather but 3 to 5 pairs of pants instead of one just... Read more

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