Jcpenney - Beware: JCPenny/GE Capital make errors and lie
We keep getting bills from JC Penny. Our account was resolved weeks ago while working with a gentleman from GE Capital. We paid the balance owed and an agreement was reached that the fees would be removed. There were errors on our account made by Penny's as well and these were corrected. The gentleman assisting us was Peter Richards who is located in India. The confirmation number is 4071302.
We paid $122.14 as requested. The penalty of $37.95 was waived.
Personnel from GE Capital act like they never make mistakes and assume that people who call are dead beats, in terms of attitude on the phone. Oddly, even though we assume that GE Capital has systems and accounting savvy, we had several errors in attempting to pay bills on line. The new executive leadership ought to wonder how many JCP customers like us are pissed and will NEVER buy again.
I would appreciate your clearing our account.
More Review Details
- Review category
- Supermarkets and Malls
- Review rating
- 1 out of 5
You May Also Like
- "On Nov 1st 2015 I ordered a dress online from JC Penney. I received a email on Nov 2nd, saying that my item was shipped with a invoice date of..."
- "By far, my family and I had one of the worst experiences ever!!!My husband &I decided to go to on Friday April 15, 2011 to Wal-Mart(Store #3601, Crestwood IL) to..."
- "I and undoubtedly thousands of other victims stayed awake until 3AM EST so we could save some money on Christmas gifts this season. Excited that Walmart.com would be offering..."
- "Dropped my wifes vehicle off for the 99.00 brake job. I could have done it myself but for only 99.00 why do it myself. I couldn't go wrong with a..."
- "Yesterday I received my BIG LOTS Buzz Club online sales ad. They advertised and showed a picture of a reindeer door . the ad reads, " assorted Christmas textiles,..."
- "Dr. Jennifer Martinick & the current ISHRS Leadership are a DISGRACE!!!!This is a NON-COMMERCIAL POSTING/WEBSITE. Any statements below are my opinion only.For reasons described below, Dr Jennifer Martinick, President of..."
- "Most *** poor dental service in michigan at mt.pleasant aspen butcher shop/the dentures they make are bottom of the barrel not properly made forms are took by kids with no..."
- "I have ordered Meizu HD50 headphones for work on May 1, it was already dispatched on May 2, which is very quickly (order no. W1604301644302663). In three weeks I've received..."
- "They are crooks pure and simple. I don't know what else to say. They inspected the house and found things wrong with it. I didn't buy the house...."