JCpenney Complaints and Reviews

Had an experience with JCpenney?   Submit review ›
JCpenney
Main address: P.O. Box 8178 Manchester CT
1-800-322-1189, , http://www5.jcpenney.com/jcp/EmailUs.aspx?refpagename=CustomerService%25252Easpx&refdeptid=&refcatid
  • 665+19 mobile complaints
  • $190K claimed losses
  • $272 average
  • Show More
Had an experience with JCpenney?
Submit review › Submit review ›

     

  • 16 hours ago
  • Shopping
  • 2

Be careful in shipping to Canada with JC Penney. The shipper will attempt one time to deliver the package and if that does not work returns the package to JC Penney and you are charged the shipping and handling. In my case the shipper did not use the contact phone number provided. I was never notified that the items had been returned, I called because the order had not been delivered after... Read more

Was this review helpful? 0 0
  • From mobile
  • JCpenney
  • Sep 26
  • by anonymous
  • #539052

I am not sure what is worse, the way employees are allowed to dress or the bad customer service. A gal today had so much revealing on top, it was shocking! Another finished with a prior customer,grabbed her tablet and walked away. Totally didn't acknowledge me or nothing. So that left one gal to check out and we are just expected to wait some more. Add comment

  • From mobile
  • JCpenney
  • Sep 24
  • by anonymous
  • #538030

I ordered a Twist by Jackie, opposites attract collection, twin bedding. Within a month it was coming apart. No help from any JC Penney within a 50 mile radius. Called customer service still no help. Now I'm stuck with $150 comforter that is useless. Add comment

  • From mobile
  • JCpenney
  • Sep 22
  • by anonymous
  • #537105

Doug at the store 1945 is *** his supervisor brandy and fired every one that knows bout them they got caught in the fitting room together so they made my life a living he'll so I'm going to make their I'm telling the whole world Add comment

     

  • Sep 18
  • Luxury / Jewelry
  • Gold Necklace
  • 53
JCpenney - Review about Gold Necklace
1 of 4

I purchased (2) Mens neckchains 1- 10k Gold and 1- Silver (2) Mens bracelets 1- 10k and 1- Silver all of which I found out to be not what I paid for, I went to have a watch battery replaced at my local jeweler and was offered a free jewelry cleaning so I took them up on the offer at which time I was informed that the 10k Gold Necklace was not Gold and was more likely to be plated. I asked how... Read more

Was this review helpful? 1 0

     

  • Sep 17
  • Supermarkets and Malls
  • Phenix City, Alabama
  • Tv Commercial
  • 1
  • 1
  • 24

I am an angry black female. For years TV shows, movies, and now commercials, have been showing black men with white women. The message is being sent that white women are better than black woment. 20% of black men now marry non-black women. You frequently have a commercial showing a black man with a white woman. I will NEVER shop at JCP again. I am sending this message to all my black female... Read more

Was this review helpful? 0 2

     

  • Sep 16
  • Footwear and Clothing
  • Online Purchase
  • 13

I ordered something from jcp.com, never got a call. When they finally did call I got the call on Friday. Monday I got a letter and the receipt where they had returned it due to failure to pick up! I called. They found my order and I went to pick it up. I had used a $15 off coupon online. but when they rang it up it was minus the coupon and the cashier wouldnt change it to the price I paid... Read more

Was this review helpful? 0 0
  • From mobile
  • JCpenney
  • Sep 16
  • by anonymous
  • #534753

I'm glad no one cares bout jcp in Bg bc u let the manger f*** his supervisor that is so nasty want be back and there so rude there and they never help customers bc the manger head so up his supervisor *** that he can't see straight I'm over that store not happy with it no more Add comment

     

  • Sep 15
  • Shopping
  • Overland Park, Kansas
  • Poor Customer Service
  • 23

Jcp in Bg grow some balls but messing with the wrong ppl the manger is f*** someone so close in the store I'm glad he still has a job bc he fire my baby bc she knew bout him I hope he gets something a jacks can't get off and her to u want ever see my money in that store agin thanks I hope u see this bc you have messed with the wrong person and I hope ur boss see this maybe u should stop f*** at... Read more

Was this review helpful? 0 1
  • From mobile
  • JCpenney
  • Sep 15
  • by anonymous
  • #534487

I went to jcp and the manger rude he sleeping with someone that works there and is fireing every one that knows bout them if ask me that store *** up want be back in thanks Add comment

 
×
You are reading about JCpenney.
Filing a new complaint about
×