JCpenney Complaints and Reviews

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JCpenney
Main address: P.O. Box 8178 Manchester CT
1-800-322-1189, , http://www5.jcpenney.com/jcp/EmailUs.aspx?refpagename=CustomerService%25252Easpx&refdeptid=&refcatid
  • 662+16 mobile complaints
  • $190K claimed losses
  • $274 average
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  • 7 hours ago
  • Footwear and Clothing
  • 1

I ordered something from jcp.com, never got a call. When they finally did call I got the call on Friday. Monday I got a letter and the receipt where they had returned it due to failure to pick up! I called. They found my order and I went to pick it up. I had used a $15 off coupon online. but when they rang it up it was minus the coupon and the cashier wouldnt change it to the price I paid... Read more

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  • From mobile
  • JCpenney
  • 15 hours ago
  • by anonymous
  • #534753

I'm glad no one cares bout jcp in Bg bc u let the manger f*** his supervisor that is so nasty want be back and there so rude there and they never help customers bc the manger head so up his supervisor *** that he can't see straight I'm over that store not happy with it no more Add comment

     

  • 1 day ago
  • Shopping
  • Overland Park, Kansas
  • Poor Customer Service
  • 16

Jcp in Bg grow some balls but messing with the wrong ppl the manger is f*** someone so close in the store I'm glad he still has a job bc he fire my baby bc she knew bout him I hope he gets something a jacks can't get off and her to u want ever see my money in that store agin thanks I hope u see this bc you have messed with the wrong person and I hope ur boss see this maybe u should stop f*** at... Read more

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  • From mobile
  • JCpenney
  • 1 day ago
  • by anonymous
  • #534487

I went to jcp and the manger rude he sleeping with someone that works there and is fireing every one that knows bout them if ask me that store *** up want be back in thanks Add comment

     

  • 1 day ago
  • Supermarkets and Malls
  • Dickson City, Pennsylvania
  • Unprofessional Salesperson
  • 12

I was shopping in the Viewmont Mall and after waiting for a salesperson for about ten minutes was finally being helped. The item I was interested in had to be ordered from the catalog and the girl could not find it, so I said I would get the floor sample to check number since i was closest to the sample. While I was getting it, she went to another customer and started waiting on her even though... Read more

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  • Sep 12
  • Supermarkets and Malls
  • High Prices
  • 5

Jcpennu prices are a little bit to high I go into the store and there's Levi jeans for 130 dollars and then I went to the girls section and a pair of Arizona skinny jeans I believe 50 dollars for just one pair what it that the prices were never to high! a pair of pants shoukd be listed 15-25 dollars! The sales price are rediculouss i would rather but 3 to 5 pairs of pants instead of one just... Read more

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  • Sep 09
  • Footwear and Clothing
  • Jeans Purchase
  • 10

WHY IS IT THAT WHEN YOU FIND A PAIR OF JEANS THAT FIT JC PENNEY STOPS CARRYING THEM. THIS DOESN'T EVEN MAKE GOOD SALES SENCE. WHY WAIST MY TIME WITH YOUR ADS. I DON'T HAVE A 100 WORDS TO SAY SO JUST GET ON THE STICK AND GET CABIN CREEK JEANS PULL ON, WAIST HIGH JEANS BACK AND MAKE A LOT OF WOMEN HAPPY WITH YOU AGAIN. IF WE STOP SHOPPING AT PENNEY'S YOU WILL GO DOWN AS DID MONTGOMERY WARDS. ... Read more

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  • Sep 07
  • Beauty Centers and Spas
  • San Antonio, Texas
  • Bad Haircut
  • 14

First of all I am a customer service specialist. My experience at the salon at Creekside New Braunfels, Tx was terrible I was a walk in and waited two hours. No problem, but I received the worst hair cut and terrible color . Saff,was cold and dissmissed me; I felt like I was a nbody. I went to Walmart's Salon to straighten the mess out where I received a great haircut and color. The staff ... Read more

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  • Sep 05
  • Supermarkets and Malls
  • Store Manager
  • 27

Apparently intoxicated store manager at Westwood mall location, Jackson Michigan. I tried to speak with the store manager, Liz, because I had a question about a sale price that I was not given. After the sales person called on the walkie talkie three times for the store manager to call her extension, liz finally called back. I waited another 15 minutes for her to walk from her office in back to... Read more

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