JCpenney Complaints and Reviews

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JCpenney
Main address: P.O. Box 8178 Manchester CT
1-800-322-1189, , http://www5.jcpenney.com/jcp/EmailUs.aspx?refpagename=CustomerService%25252Easpx&refdeptid=&refcatid
  • 647+10 mobile complaints
  • $190K claimed losses
  • $282 average
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  • Aug 18
  • Footwear and Clothing
  • Oxford Shirts
  • 1
  • 35

I am very disappointed at no longer being able to purchase the Cabin Creek wrinkle free Oxford shirts at JC Penny's. I loved purchasing and wearing them for over 20 years. They were a quality product at a reasonable price with a wide choice of colors and patterns. I cannot find a product comparable online or at brick and mortar stores. Apparently, JC Penney Corporation cares little about... Read more

Was this review helpful? 0 3

  • Aug 15
  • Supermarkets and Malls
  • Port Charlotte, Florida
  • Lingerie Coupon
  • 2
  • 82

Hey Friends, I got a $10 off coupon from the JCP site online that said, "10 off $25" off clothes and various other store items. Saw they were having a sale on bras and wanted to buy a couple new bras. Went to town center mall in Port Charlotte, FL, tried on several styles and came back at the specified sale start time after a movie. Tried on a couple more bras then, cause ya'll know how hard... Read more

Was this review helpful? 0 1

  • Aug 13
  • Supermarkets and Malls
  • Wrong Order Delivery
  • 41

I have a function for work coming up and ordered a new suit from jcp.com. My shipment arrived. It's a blazer and a purple t-shirt. Not the blazer and pair of slacks I ordered. Their solution: drive to the store to exchange. I live 40 miles away, hence the online order. Gas is $4 a gallon, I'm not doing that to correct their error. Next! Send them back the t-shirt sent in error. Only... Read more

Was this review helpful? 0 1
  • From mobile
  • JCpenney
  • Aug 12
  • by anonymous
  • #520935

I am very pissed off. This site to store is bull! They don't give you a tracking number if you pay through paypal and you have no idea when it comes to the store they don't even call. They lost my item and I called numerous times and a lady finally gave me my order number. They said it was at the store when it really wasnt. Don't do site to store! Add comment

  • Aug 07
  • Supermarkets and Malls
  • Akron, Ohio
  • Unprofessional Wedding Registry
  • 33

Registered with JCP early 2014 sand my bridal shower was in April of 2014! From the second that we tried to create the registry until way after the wedding this company has completely caused us so much stress! Any staff that was working in registry was NOT even trained to assist properly and when they do assist it takes hours to finish anything! When people received their invites and began... Read more

Was this review helpful? 0 1

  • Aug 03
  • Supermarkets and Malls
  • Beavercreek, Ohio
  • Rude Cashier
  • 3
  • 109

I went with my husband and grandma to JCpenney yesterday because we heard they were having a sale spend $25 get $10 off. My grandma went and asked the man working in shoes and said the shoes should be ok for the discount and that we could get the coupon at one of the check-outs. So we found some shoes and went to check out closer to the door we parked at. The woman rang up our shoes and my... Read more

Was this review helpful? 0 1

  • Aug 03
  • Supermarkets and Malls
  • Blouses Return Request
  • 26

BRING BACK THE BLOUSES!!!!!!!!!!!!! LOVED THEM, ESPECIALLY THE SLEEVELESS. WHEN I'VE WORN THEM, PEOPLE HAVE ASKED THEIR ORIGIN, BECAUSE THEY LOVE THE SMALL ARM HOLES. (NON-REVEALING) THEY NEVER NEED IRONING, COMFORTABLE, LONGER FOR TALL PEOPLE LIKE ME. I'M 5'7". WONDERFUL MATERIAL! DON'T KNOW WHY THIS REQUIRES ONE HUNDRED WORDS TO BE SUBMITTED, BUT HERE GOES. DON'T FORGET ABOUT THOSE OF US... Read more

Was this review helpful? 0 1

  • Jul 26
  • Supermarkets and Malls
  • Bad Clothing
  • 3
  • 64

ME AND MY FAMILY HAVE BEEN SHOPPING FOR OVER 10 YEARS BUYING SOUTHPOLE AND GREAT SHOES FROM JCPENNY NOW YOU GUYS HAVE THE WORST LINE OF CLOTHING. MY FAMILY AND FRIENDS AND ACTUALLY EVEN MY NEIGHBORS HAVE STOPPED GOING TO SHOP AT JCPENNY. WE WANT SOUTHPOLE BACK AND THE GREAT COUPONS AND STUF YOU USE TO HAVE BRING IT BACK.I WANT SOUTHPOLE ITEMS BACK AT JCPENNY. MY SON TELLS ME ALL THE TIME WE WALK... Read more

Was this review helpful? 1 1

  • Jul 25
  • Supermarkets and Malls
  • Buford, Georgia
  • Low Quality Toys
  • 43

Pretty as she can be, when we got home and my 5 yrs. old granddaughter started check her out we were not pleased with the face that like looks grapefruit, a nose that does not compliment her face, but the worst is the HAIR...Silky straight in the front but when you take her pigtails down you see a bald spot, the hair in the back is so NAPPY, the hair plugs this silky in the front and Nappy as ***... Read more

Was this review helpful? 0 0

  • Jul 21
  • Supermarkets and Malls
  • Unprofessional Stylist
  • 45

I don't remember thaw stylist name because it was my first time there and her name was hard to pronounce. It started with a T. She is a good stylist. I had six inches of new growth and have never had anyone do it in 2and a half hours before so efficiently. She doesn't do cuts well. She should get more practice with that. It's like she couldn't cut my bangs straight across. One... Read more

Was this review helpful? 0 2
 
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