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  • Customers like
    • Product 10
    • Sizes available 4
    • Staff 3
  • Customers don't like
    • Customer service 14
    • Rude employees 12
    • Wasted time 8
  • From mobile
  • Jcpenney
  • 1 day ago
  • #839305

I bought 3 ambrielle push up bras and each one of them is leaking some kind of oil its all over my skin, shirt and has stained. The bra looks soaked in grease its like the padding eroded or has gone bad, its just a padded bra and they are my favorite bras ever and now all of them have leaked what is going on. I washed them and it got worse and the oil grease stuff is everywhere. Add comment

  • From mobile
  • Jcpenney
  • Apr 22
  • #834747

I certainly miss Cabin Creek shirts and now am buying them used on eBay. Does this make sense? Add comment

Carla in the Altamonte Springs Mall/ Jewelry section was soooo RUDE and advised me she was not allowed to ring up one pair of jeans because they were so busy. Especially when she was just standing there refusing to ring me up. For the time she took to explain as to why she couldn't ring me up, she could have just done it. I work in customer service and I would so anything to make sure the customer is okay especially when they are spending money. Read more

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Jcpenney - Purse dye wearing off
1 of 2

A leather purse I bought at JCPenney has dye wearing off of strap that rest on my shoulder, and on top of purse around the zipper. It shows red now in those areas. Other than that my purse looks brand new inside and out. It began changing color about 5 to 6 weeks after I purchased it. I never returned it because of the length of time I had it. I've bought cheaper purses in the past and the dye hasn't ever faded on them. Other Liz Claiborne purses I have purchased hasn't changed either. I guess I won't ever purchase a Liz purse again as... Read more

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While I am pleased with most of my purchases at JC Penney, I wish I could still buy Cabin Creek slacks at the stores. What happened to these really comfortable, versatile products? Will they be available again? True, they are products that are really geared toward major women, but I believe there is still a substantial market for this type of product. I would really like to see the winter Cabin Creek selections, as well as capris and light slacks for the summer. I look for comfort, reliability,and resilience without giving up some style... Read more

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I've had an account with JC Penny since the 80's, and I admittingly don't go to the store that often...(live a good ways away), however I did shop there today 4/10/16 and spent a lot of time picking out items to get the best prices with coupons and using my JC Penney credit card. The cashier ran my card and said the account had been closed! She gave me a number to call, which I did, while still standing in line. The rep said it was closed due to inactivity, but I could open a a new account there with the cashier...which I did. The message... Read more

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Called customer service and spoke to Kaylon about an order that was accidentally sent to the wrong store. I live in Florida. The order was delivered to Baltimore. Kaylon told me the only way to get a refund was go to the store. I explained I was in Florida and the order was in Baltimore. He said I needed to go to the store. I asked him to call the store. He Saudi he could not.n asked for a supervisor and ge said there was no one over him. I think ge needs better training and customer service classes. This was my worst experience... Read more

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I, in the past could find clothes thru this company. The past 2 years I spent enough at the store. My decision is that I am now a customer on line with a business and not only the clearance sales are great but they have wonderful clothing. I in the day could find cute clothes, but now it is older style woman clothing; icking!!! I want the old store back from 1974 to 1984. What's up with the fashions? Only older people clothes. When JCP put remolded the store in IRON MOUNTAIN MICHIGAN, it's never really had the cutest outfits/dress clothes/... Read more

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  • From mobile
  • Jcpenney
  • Apr 01
  • #821254

Lady cashier was really obsessed with getting her hands on my phone even aftwr taking another in front of me. Treated another after me rude and even called him prejudice. The black lady was the one who was prejudice. Add comment

I visited 2 Jcpenney's hair salon one was located in West land mall in Michigan on Warren Rd. And the hair dresser name c was trying to over charge me for a simple hair style, so I spoke to the manager name Allison and she went along and agreed with her over price. And they were very rude. And the other Jcpenney was located in Novi Michigan the hair dresser name was Ketcha and she was demanding that I give her a very large tip if she do my hair. So I just left and reported this to the salon Manager, and I do not know what action she will be... Read more

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