JCpenney

After listening to the screaming commercial we have decided that we will not shop your store until it is taken off the air. Is this the way you want to portray your customers acti...

Does JCP really believe that screaming commercials will turn people on to the store????They turn me off!!! I like the big flimsy cardboard fliers we got occassionally becaus...

I purchased a spice rack from penneys approx 6 mos ago. I paid $39.99. As I used the spices the names of the spices were coming off to where then I didn't know what spice was w...

I excitedly went to the outlet store to get as much value as possible from my gift card. I shopped carefully for two hours, finally narrowing down my selection to about 15 dollars...

I purchased a $50 purse from them during the summer season. The interior fabric tears into a big gash after four months of light-normal usage. I wasn't able to return/exchange wi...

I used to be a very loyal customer of J.C. Penney's. As I was growing up, they always stood for quality and customer care. Mom and Dad would buy almost all of our clothes and ...

I was just shopping at JC Penney's and looking for clothing made in America. I could not find any. But I did find clothing from Mexico, Bangladesh, China, Jordan, and Indonesia. I ...

I called before coming to the store to make sure the particular armoire was available. I was told that it was. I drove to the store immediately after and two female associates said...

JCPenney has officially broken my heart. I used to love JCPenney! They've been a part of my life since I was young - like an American tradition. Well come to find out they ar...

JCPenny's is RIDICULOUS.Who the *** is running this scam and why do people allow this to happen?They charged me 10.95$ to ship a RING that weighs UNDER HALF ...

What a season! I have had such a horrible experience with JCPENNY. I tried ordering merchandise online this year. I had submitted my order online and had various problems with the ...

I ordered a personalized mothers ring that said it had a guaranteed delivery date of 12-23-11. After a few days I tracked the progress and it said expected ship date 12-28-11. Se...

I have gone to Wal Mart every year for pictures and not only were the pictures great but the experience was always awesome. Well this year my friend gave me a coupon for JcPenny p...

This is my 3rd and final straw talking with JCP's phone customer service. I won't go into the first two but this last on was a doosie. I ordered from JCP.com and I notice...

This is the letter that I wrote them minus a little personal info:I am a very frequent and loyal shopper of JCP. In fact, I often recommend you to my friends and co-wo...

On December 4, 2011 I placed order for Twin bed online. Mind you I never received email from them as confirmation. I called Jcpenny customer service and verified order, they told...

Order custom drapes in May of 2011, they ordered the wrong material, took me 3 phone calls to get that straight, then they brought them to install and had the right material but dr...

J.C. Penny is horrible with on-line shopping everything takes far too long to reach you. I have ordered blinds and jewelry and both took forever, the jewelry needed to be here wit...

This person, so called Brian Ruiz who is the "store manager" at the JC Penny in Manhattan Town Center, Manhattan, KS. is the most irresponsible, self centered, manipulating, and du...

J C Penny in Columbia Maryland Susan helped me numbers of times thankful they have her on Sunday she had problems with her schedulewatched the whole thing to see what i...

20+ year of JCP credit card, with unlimited credit limit, reduced to 200. Bills always promptly paid, I have OUTSTANDING credit, own my home free and clear. Recently made catalo...

Went to JC Pennys to buy some clothes for my oldest sons senior pictures. Got home from shopping later on that night. Pulled clothes out of bag. The jacket still had the ink tag on...

I was given a silver bracelet for my 50th birthday as a gift. I wore it about once a week to work. One day as I was sitting at my desk, the bracelet fell off and onto my lap. I ...

After ordering online, I began receiving multiples promotional emails from JC Penney each week. Having made several attempts to unsubscribe and seeing a screen each time that I...

I purchased family room drapes from Penny's - when they installed they were cut wrong - sent back for correction - 2nd time still too wide sent back for correction again. 3rd t...

On Oct 21st around 2pm I went to the JCpenneys at Stoneridge Mall Pleasanton California to return a blouse I purchased for my daughter on the 15th of October since it did not fit (...

My husband relocated to another state for a job, so I got on-line to shop for furniture for his apartment. I ordered a king bed & dining set from JC Penney clearance section & use...

I visited the store yesterday in Corpus Christi and I walked from the mall entrance to Jc Pennys nobody spoke I stopped and looked at the accessories and the associate didn't ...

I ordered two toy baby grand pianos online during JC Penney's Columbus Day Sale...and was very happy that I had found such a nice deal for my 2 grandchildren for Christmas. Yes...

JCPenney charged us $116.99 (on a $299 order) to deliver a dresser, and their so-called "white glove delivery" service is a complete joke. They couldn't give us a window less t...