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  • Customers like
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    • Rude employees9
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  • From mobile
  • JCPenney
  • Jul 29
  • by anonymous
  • #673994

In 1997, a woman by the name of Debbie, cole, Perry. She stole thousands of dollars from this card. Debbie lives Massena , N.Y. i hope by finding out this information, justice can finally be served. Thank you. Add comment

  • From mobile
  • JCPenney
  • Jul 27
  • by anonymous
  • #672895

Ordered school uniforms on line! Was told the 5 polo shirts I ordered were back ordered! Rec'd 1 shirt today with packing slip that shows 5 shirts were shipped! Called customer service and after a ridiculous wait time was told that I had to wait 5 more days to see if the other shirts show up before she can ship anymore out! School starts next week! This is totally unacceptable!!! Add comment

  • Jul 27
  • Shopping
  • Midwest City, Oklahoma
  • 16
  • REVIEW RATING 4/5

This was about a couple of shirts I received as a gift that I had the receipt for that the returns at the Midwest City Oklahoma JCPenny lady would not return . It was still in date she told me I had only one receipt that I needed the two of them . I told her both of them were on one receipt . She did not want to listen . So I called the MWC store and talked to the store manager who was a lady she... Read more

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  • Jul 26
  • Supermarkets and Malls
  • Griffin, Georgia
  • 5
  • REVIEW RATING 4/5

Had photo appt. at J C Penney studio in McDonough, Ga. A J C Penney employee, Christine (who did not work in the photo studio) told another "group" (by phone) that the studio took walk-ins and told them they could have pictures taken in my spot. I was there 10 minutes before my appointment. They were there five minutes before me. The employee argued inappropriately with the Portrait Studio... Read more

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  • Jul 24
  • Luxury / Jewelry
  • Freeport, Maine
  • Diamond Jewelry
  • 9
  • REVIEW RATING 4/5

To whom it may concern, I wanted to express my discouragement against a deceiving "lifetime warranty" jeweler protection plan. I feel as if we were wrongly sold this product because it clearly is not lifetime warranty. The company breaks an additional diamond trying to replace the initial replacement diamond, then company decides the jewelry is un-repairable. This is the exact reason for the... Read more

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  • Jul 20
  • Online Shopping
  • Jcpenney Online Order
  • 25
  • REVIEW RATING 4/5

i USED TO SHOP JC PENNEY FOR MANY THING FOR THE HOME AND PERSONAL MY MOST RECENT EXPERIENCE WAS TOTALLY UN EXPECTATED, PLACED AN ONLINE ORDER FOR A LARGE AMOUNT, GAVE THEM MY CREDIT CARD NUMBER, THEY USED THE CREDIT CARD, NO MERCHANDISE, FIVE EMAILS SENT TO THEM ASKING WHERE MY MERCHANDISE WAS, NOT ONE REPLY, WROTE TO THE CORPORATE OFFICE WITH A COPY OF MY EMAILS AND ORDER, AGAIN ANOTHER NO... Read more

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  • Jul 20
  • Supermarkets and Malls
  • East 5Th Pants
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

East 5th (No Waist) Pants are the ONLY brand and style that fit and complement my figure! East 5th Pants also last, do not loose shape nor color, fit comfortably, and were (priced) affordable. I bought at least 6 pants 3 times per year (18 pants) at JCPenney along with gifts for family like Watches, Perfumes, and Shoes and have not bought these at JC since East 5th was discontinued. Now i have... Read more

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  • Jul 19
  • Luxury / Jewelry
  • North Highlands, California
  • 16
  • REVIEW RATING 4/5

I ordered a ring online and wanted to cancer purchase called the store...customer service representative was unable to transfer me to jewelry department and kept hanging up on me...When I called again to talk to a manager I was on hold for half an hour and no one came to the phone....I called a total of 15 times...5 of which I was hanged up on ...I would never shop at JC penny again. I am very... Read more

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  • Jul 17
  • Kids' Stores
  • Richmond, Virginia
  • Disney Clothing
  • 18
  • REVIEW RATING 4/5

I was at the JCP in the District in South Jordan Utah. I was purchasing one small Ideas a stuffed Mickey Mouse for my little boy there was no one at the checkout I waited a few minutes no one came so I went to find someone. The lady acted put out to come and ring me out. Then when we got there she said thus stuffed animal has no tag. I said none of them did it was by the Disney stuff and it was... Read more

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  • Jul 15
  • Online Shopping
  • Highland, California
  • Jcpenney Online Order
  • 1
  • 1
  • 16
  • REVIEW RATING 5/5

I am a regular JCP.com customer for years, and for amounts up to $400, which is why when their "Terminator/SkyNet" system flagged and canceled my order of only $130, it didn't make any sense at all. I have been so confident and trusting of placing orders with JCP.com because of my extensive order history, that I didn't even track the order for over a week. Rather I remained patient absolutely... Read more

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